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Blinds And Curtain reviews in Warminster

  • A
    It was a great experience Lorraine came to my home with many samples of fabric and made suggestions and helped with the selection I made. 

    I am very pleased with the Mock Roman Shade it looks lovely in my kitchen, above the sliders to the Patio.
    Joy came with installer to over see the project
    Over all I am ver pleased with the Shade, and I would not hesitate to use Joy of Drapes for other rooms in my home 

    - adele s.
  • B
    Avalon Flooring
    The price wasn't as much as I thought it would be. It was only a small area but they did a nice job. I've dealt with them twice and both successfully. The quality of the carpet is not that great; I probably should have picked something better. They were very responsive. I ordered it and it was in right away. My brother is in the carpet business and I didn't want to bother him with this, but I will probably use him in the future.
    - jessica c.
  • F
    Overall, it was a nightmare. The blinds did not hang correctly. Many attempts were made to have the owner come out. Another set was installed, which were just as bad. The installer was rude and verbally abusive. The owner refused to acknowledge our complaint about the installer. For 9 months we made close to 100 calls to have our complaints resolved, none of which were returned. The company finally agreed to refund our money, which took another 3 months to receive. The owner of this company, and his wife, are rude and obnoxious people to deal with. Their installer is just as bad. Their receptionist actually stated that they are a non-customer satisfaction company. I strongly do not recommend this company to anyone.
    - William K.
  • F
    After submitting my report in May, Susan Silver indicated that they would remove the blinds and refund our money. This was not a result of the report, just coincidental. The blinds were removed on June 26th. We were told it would be 3 or 4 weeks before they could refund the money, as they had to return the blinds to another company. It is now the end of August and they have yet to refund our money. Every phone call I make (weekly) to the Blinds Factory Outlet office in Ivyland results in "we're working on it", or "we need to check with our bank, we're not sure of the amount". They refused to refund us directly, as we had purchased the blinds with a deferred interest promotion, and are, instead, intent on crediting this money back to the bank account. It has now been 16 months of hell dealing with this company. All we want at this point is to get our money back - now!
    - William K.
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Window Treatment Experts in Warminster

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