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Sears Appliance Repair

Founded 1956 • Angie's List since July 2016

C Rated | 21 Reviews

Description

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply” ...

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Verified Reviews

A few reviews for this pro…

F

RATED

06/22/2018

Had an appt scheduled that we waited a week for to have our dryer repair. They gave us a 1-5:00 window and we never left the house. At 5:30, repair man called and said "sorry, my day went too long- I'm not coming". We called Sears back and they informed us we would have to get back in the line for a repair and it would be another week. Don't bother calling them- clearly they are going out of busin...

DESCRIPTION OF WORK
dryer repair

CATEGORY appliance repair

F

RATED

06/15/2018

They never answered. Please update your records!

DESCRIPTION OF WORK
Microwave repair

CATEGORY appliance repair,small appliance repair

F

RATED

06/02/2018

They subcontracted to a service which has a 1 star rating from 400+ google reviews...who came by and put a “you weren’t home” sticker on the front door and left without knocking or ringing the bell (captured on security cameras), while we were in the house. We called and they said they’d send a different person, who never even showed up...but told the company they came by and we weren’t there. Thi...

DESCRIPTION OF WORK
Refrigerator repair

CATEGORY appliance repair

C

RATED

03/30/2018

After an $80 diagnosis fee was mentioned I tried to get off the phone, but was continually tried to be sold on some service program. Really bad phone call, essentially had to hang up on the person.

DESCRIPTION OF WORK
Diagnose Dryer Repair

CATEGORY appliance repair

F

RATED

03/08/2018

Morning appointment turned into afternoon without notice he would be late, he couldn't diagnosis problem, said dryer wasn't drying probably because extremely cold outside. Charged us an extra $15 fee on top of diagnosis fee because he was unable to diagnose. We disputed later and got the $15 refunded. The guy was clueless.

DESCRIPTION OF WORK
Diagnosis dryer problem, not heating enough to dry clothes in one cycle

CATEGORY appliance repair

Services Offered

Appliance repair - cooktops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.

Services Not Offered

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General Information
Free Estimates
No
Payment Options
American Express, Check, Discover, MasterCard, Visa
Emergency Service
Yes
Warranties
Yes