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Landscaping reviews in Vandergrift

  • A
    Finnegan Construction
    Working with Dan was overall a very positive experience.  He knows his business very well and is an extremely hard worker.   The job we initially contracted him for was to shore up part of an existing driveway and expand it so that we could park a 15-20K  45' long RV.   He estimated the job and completed it quickly and with good quality; he was even able to accommodate a late request to bury a conduit for electric wiring without additional cost.      
    The second time we brought Dan in was to expand a single width driveway to accommodate two cars so that we could avoid the constant shuffling of vehicles.    As Dan started working on the driveway, we realized we needed some additional work completed.   There was a hidden sewer vent that was exposed and options for drainage were limited.   Dan worked with us to revise the job, being very fair in absorbing what changes he could without cost, and charging appropriately for those that were more significant.   To fix some drainage issues we were having, he leveled both our front and back yards to better accommodate drainage.    At that point we decided to have him quote the addition of a cement driveway from the house to the front street, something we hadn't originally planned for at this point (it was on our to-do list for next year) but since the yard was already tore up, it made sense.   He was able to accommodate the request and did an outstanding job on helping with the design and executing the finished product.   We have had many, many, many compliments on the sidewalk.   
    During the second job Dan did run into some issues with his supplier which left us in a half complete state for a little longer than we would have liked.   He ultimately found a new supplier to allow him to finish the job, and we are very happy with the final outcome.   (This is the reason for the 'B' rating for punctuality - generally speaking he did what he said he would do.)
    If you want to work with a reputable company that does quality work at reasonable prices, with flexibility to accommodate changes, Dan is definitely a person to go to.
    - Susan G.
  • F
    Kreinbrook Architectural Paving
    Never called back, never sent the estimate. I've been waiting nearly two weeks, have called his office and his cell phone multiple times and have received no answer. Very poor customer service.
    - Jessica C.
  • D
    Cutting Edge Lawn Care & Landscaping
    This is my first time doing any kind of business review, but I felt I had to.   

    This is an amended review form my first.

    I did not have a good experience with Cutting Edge Landscaping.  In general, it seems no lawn care service in the Tarentum/Leechburg/Vandergrift/Apollo area return phone calls soliciting their business. 

      Finally, Cutting Edge returned my phone call and we scheduled a visit to our home for an estimate.  Jason the owner came over- he was very nice and helpful- all was going well.  I told him our budget and he said he would work within it.  Then as we started ticking things off the list, it was getting too expensive about $400 more than we could spend.  He told me he would call back with a solid estimate.  All of our subsequent correspondence was through voicemail- which was the first part of the business that was unacceptable.   I had asked him to itemize the details so my husband and I knew what would cost what- then we could budget and choose to do the things that were a priority and BUDGET for what we needed.  I called about getting a few guys out- he had told me he would do the job and could get started in as soon as a day or two.  I waited, and he never called me back.  I called him and left a couple messages wanting to know when the work would start.  No return phone call.  Finally, he called me back and thanked me for "my patience," and said to just hang tight, he'd have a day scheduled for me.  Then, 2 days later, he called me at 8:24 in the morning telling me the guys were coming over that day.  20 minutes later, my doorbell rang.  What if I wasn't home?  That is the notice we got- 20 minutes.  I told the guy who was the head of the job, Jeff (very nice and helpful)  I was a little surprised and wasn't expecting them.  But I was so desperate to get the work done, I let them start.  In the mean time, I called Jason and told him I never got any kind of real estimate- I was afraid the work we discussed (again, nothing in writing or on voicemail) might be more than our $850 budget.  We have a very small yard. 
    So I had the guys cut putting in the sod on the side yard.  All the work that was done was weeding in the front, spraying the ground, laying fabric, and putting down mulch.   The work on the side was the same.  Lava rocks were removed from the back from about a 4 x 8 plot of dirt.  The back yard was to be weeded and the back lawn mowed.   Jeff told me he didn't have mowing as part of the work order.  What?  Why would I have my lawn manicured and not mowed- it's insane.  My grass was very long and needed to be cut.   It was not Jeff's fault- the men who came to do the work were great; let me be clear on that.

    By the end of the day, not all the work was able to get done.  The back lawn needed to be mowed, and the back parking pad had to be treated for weeds (they ran out of treatment).  Jeff told my husband they would be back once they had the go from their boss and it would get taken care of.  That was four days ago.  My lawn is still out of control in the back.  I have no idea if they are ever coming back, and I also have NO IDEA how much we were charged for weeding and mulching- I know it can't possibly cost the $800- 850 we had budgeted.  I left SEVERAL messages for Jason the owner- asking when the men would come to finish the work and got no answer.  I even left a final "Hail Mary" message that was a bit angry in tone, practically begging him to just communicate with me and help resolve the issue.  I can forgive a lot if you just cop to the problems and talk to me.  I later found out he was out of town- he left me a message on my voice mail- but it was too late- the guys were already working on my house and I still had no contract and no price list.  Regardless, your place of business should have a manager, or a voicemail message updated as to how someone can get in contact with you after hours, etc.  

    To Update: I recently received a call from the owner and had asked him (all through voicemails) to send me our invoice.  We had been charged over $1000.  We were shocked and feel totally taken advantage of.  I had clearly told him our budget to which (on our only in-person meeting) that "that wouldn't be a problem."  

    I would not recommend this business to anyone.   That's the sad thing- I really want to support local people and small business.  I'm sure the owner is a nice person.  But maybe you shouldn't own a business if you cannot handle simple communication with people who hire you.  Or hire someone in charge who can handle what you cannot.  Learn how to deal with people and communicate with them before things get to a place where everyone is upset and dissatisfied.  The lack of transparency and communication was terrible.  I am offended that I never got any kind of breakdown for the cost before I was able to give the go-ahead, then felt like I couldn't send them away the day they showed up- it felt like an ambush.  

    We were too trusting, and we were over-charged the agreed-upon budget.  And the work we discussed wasn't even completed.

     I am trying to work out and amicable solution.

    Never again will I allow work done in my home without a written contract in advance and clear in-writing pricing.  That's the lesson learned here.  
     
    This kind of business model would be like going to the grocery store and not knowing how much any of your items cost- then when you check out, they give you an arbitrary number that you owe.  It's insulting and preys upon a homeowner's lack of knowledge for a skill they do not have.  

    I have since called another company to do our lawn- and they actually called me back- and will have the regular lawn work done from them from now on.
    - Todd K.
  • A
    Sheaffer Tree Service
    It was great to work with this team. The job they did was beyond my expectation Would highly recommend this company to anyone.
    - elaine z.
  • A
    Atlantic Shore Home Improvement
    He's prompt, lives up to his promises.  He is reasonably priced and does excellent, good quality work.  And most importantly he is HONEST!
    - Lynn T.
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Landscaping Companies in Vandergrift

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