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  • He does spend time with his patients. It does get him into trouble so we have to wait to see him. I can get in to see a doctor very easily in an emergency.  I have been going to him for about 7 years or so. I am over all very happy with him.
    - Karen G.
  • What I like is the ease of appointment scheduling, the ability to get in to be seen and out of there quickly, and the competence of their physicians. I do not get a bill. I pay my co-pay and I never see a bill after that. I have been using them for twenty years and I will continue.
    - Timothy G.
  • He is absolutely superb! He is very personable, he is very well educated, and very thorough. It's not impossible to get in to see him. When I call, I can get an appointment within 2-3 weeks. Everything is as near perfect as you can get there.
    - Marilyn R.
  • It's not excellent but it's good. The facility is a little bit older. We had a lot of problems in the summer because we had no air conditioning, but they had resolved that issue. It is kind of hard to get things done out there like things that really need to be done to keep the facility in good condition. However, we have a person who leads our exercise who is very good. We do group exercises, Silver Sneakers type which are designed for seniors, and our person is quite good. My health insurance pays for it so obviously it's good. They are not really inexpensive but they are pretty decent value. They communicate very often by email so we know when the class is canceled because of weather or something like that.
    - Marilyn R.
  • As always, my checkup went smoothly. All problems and potential problems have been addressed in a friendly and professional manner. I and my children have been patients of Shillington Eye Associates for over thirty years so that should tell you how highly we regard them.
    - Joseph M.
  • We have been Berks Family Practice's patient for 30 something years. They're very reliable source of being able to schedule appointments. They're very thorough. Communication is good. They explain everything thoroughly like your diagnosis. They're very effective and reliable. If you have a problem with a medication or something they are very quick to react to that. They show a lot of concern for you.
    - Joseph M.
  • The physician spent a great deal of time with me an provided very helpful information. She described ways in which I can get control of my healthcare plan and obtain labwork at a reasonable price. In addition she calmed my nerves when she indicated that health screenings often provide inaccurate results due to the environments in which they are conducted. Subsequent lab results, that were obtained with her assistance at a reasonable cost, indicated that everything was well within normal limits. I felt as thought she was my partner in health, listened attentively, and acted appropriately. I was very happy with this interaction. This is very representative of all my interactions with the healthcare providers at this practice.
    - Kathy D.
  • She is very happy with them.  She went in and signed up for trial, and then signed up for a year.  She also hired a physical trainer.  She told me how much nicer it is compared to another fitness center.  They have a one-time fee when you go in that helps to keep the equipment up to date.  It is a nice place.  If you are looking at the gym, it is like a four star hotel.
    - Paul F.
  • I had jaw pain and went to Dr
    Schwartz for TMJ treatment. To begin treatment, he asked for a $4,500 down
    payment and medical and dental insurance do not cover these treatments. Wow!
    His way to relieve jaw pain is by Tensing the jaw. Tensing is electronic shocks
    about every 1.5 seconds for an hour and a half. It is extremely uncomfortable.  Not only does it jolt your jaw, but it jolts
    your eyes too!  I assumed that the $4,500
    was the cost of the whole treatment, but during my first session I asked to be
    sure.  He said I could need up to $50,000
    more to complete treatment!! This includes lots of orthodontic work, braces,
    and crowns to make my teeth come together again after he moves my jaw. Also the
    additional costs of repeated CAT scans of your entire head are part of the
    treatment. That adds up to an incredible amount of radiation to your head, not
    to mention what it does to your wallet! It was then I realized that I was
    involved with a con-artist, but I already paid the huge and apparently un-refundable
    down payment, so I decided to try to at least get my $4,500 worth out of it.  After the first time Tensing, my eyes got
    very dry for a couple days.  After the
    second time Tensing, I couldn't make any tears for 2 weeks!  My eyes were so dry!  After talking to the doctor about it, he
    assured me it was just temporary and would go away.  He acted insulted and rude at the notion that
    his Tensing caused the dry eyes and promised me I'd be fine and not to abandon
    treatment.  Well, he lied!  After the third time Tensing, my eyes have
    been unable to make tears ever since.  It's
    been over 2 years now and still no tears. 
    Dr Schwartz's Tensing machine killed my tears ducts! I called him
    on the phone many times and the secretary who is usually nice, immediately said
    "you are not a patient here anymore, the doctor has nothing to say to
    you!"   After that, I just got hung
    up on when I called.  Finally after
    repeated calls, the not so nice secretary put me on hold for Dr Schwartz. As
    soon as he answered the phone, he started attacking and personally insulting me
    for not continuing treatment!   He was Completely
    Unprofessional!!  He was unbearably rude, sarcastic and even ridiculed me.
    I told him I couldn't continue treatment with him because the tensing affected
    my eyes so terribly. He did not show an ounce of compassion for what he
    did to my eyes.  He then informed me that he was going to keep the money I
    paid him in advance, for treatment I never received because I supposedly
    "signed a contract." Legally he may have the right to keep my money,
    but ethically he doesn't.  I didn't quit the treatment. I was
    physically unable to continue with it. Obviously morals are not part of his
    practice. During this time, I had Dr Shchwartz fill a cavity.  I thought at least I could judge his
    dentistry skills if he were to but any braces or crowns on me in the future. He
    can?t even fix a cavity right! The novocaine injection was the most painful
    ever and afterwards I could not floss between the tooth that he filled and the
    adjacent tooth! The tooth also had a high spot he said he couldn?t remove.  What!!  If he can?t fill a tooth right, I sure
    wouldn?t let him put braces on me or perform any other dental treatment. Dr
    Schwartz is a joke when it comes to dentistry and TMJ treatment! Soon after
    that, I switched to another doctor for TMJ treatment. I called Dr Schwartz?s
    office and asked him to forward my records and to please include a short letter
    stating what we did, so my current doctor would know what we already tried. Dr
    Schwartz said he charges $500 per hour to do that, and it would take him
    several hours!!  I later found out from
    other doctors that his tensing method is the most expensive and least effective
    way to treat jaw pain on the market today. 
    I'm truly at a loss for such an un-empathetic, poor excuse for a dentist
    and human being. He was unable to show even an ounce of sympathy for the
    permanent health problems he caused my eyes and the loss of the quality of life
    he has caused me. When I originally informed him that the tensing was
    negatively affecting my eyes, any responsible Doctor would have discontinued
    treatment immediately. Dr Schwartz actually ridiculed me for wanting to
    quit treatment and insulted me into tensing again. That was TOTALLY IRRESPONSIBLE!
    Since the last tensing, I have been unable to make tears ever since. Over 2
    years now.  I would strongly advise
    anyone to stay away from this irresponsible and unprofessional ?doctor?. Buyer
    beware!  Avoid this unskilled doctor like
    the plague. He could permanently hurt you and ridicule you from beginning to
    end. Choosing this charlatan was truly the worst experience of my life!


    - Elizabeth H.
  • We like Dr. Michael A. Malstrom very much. Both my husband and I use him. He has a wonderful bedside manner and he takes time with his patients, you don't have like 40 seconds to talk to him, he explains things very well and the office is nice and it is easy to get to. It usually takes a couple of months to get an appointment unless it is an emergency. He is in a practice and it is quite busy.
    - Marilyn R.
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