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Window Cleaning reviews in Sewickley

Real People ~ Real Reviews ~ Real Results

  • Another Angie's List special offer that didn't pan out. Scheduled the service, and they didn't show up. Rescheduled, rescheduled, rescheduled. The kicker was this: they were supposed to come on a Wednesday at 2:00. When they didn't show, I emailed and asked if they needed to reschedule. She replied, yes - a job took longer than expected: "can we come tomorrow around 3:30 tomorrow?" I replied that "3:30 tomorrow will be fine." Tomorrow means Thursday. Well, Thursday comes and at 11:30 she emails this: "apologize but u thought today was Friday and I had tomorrow, Friday, at 3:30...is it possible we can come tomorrow instead of today?" Of course, they didn't come on Friday either, and when I asked her the reason why they didn't show up, I received no response. So I've had enough, and now must try and get my money back from Angie's List. It's never a good sign when the vendor insults your intelligence and presumes to know what you are thinking.
    - Richard S.
  • An initial appointment was set up for July 31 with an arrival time of 1:30-3:30 pm. To accommodate the arrival time, I took a vacation day from work. Shortly before 1:30 pm I was notified that the provider's truck had broken down and so they had to cancel my service. OK ... I can understand that things like this happen but I was disappointed since I had taken off a day from work just to be at the house to provide access for service.
    The service was rescheduled for August 5, with arrival time of 1:30-3:30 pm. Again, I had to take a vacation day to be there for the service provider's arrival. This time, they did not show nor did they call. I called the provider's office but received an automated message informing that the office closed at 3:00 PM. (What?) So, I left a message to say that the window washer(s) were a no-show and that I was CANCELLING the service altogether. I then left the house to run a number of errands. At around 4:30pm, I received a phone message from the window washer suggesting that they might be able to be there around 5:30 pm. I immediately called the number back but there was no pick-up. Therefore, I left a message stating that I had CANCELLED the service, and that I was not at my residence. I told them not to come to my house.
    My wife and I arrived home later that same day (approx. 8:30 pm). My neighbor stopped me going into the house and informed me that the window washers had arrived at our house anyhow ... at approx. 7:15 PM! I couldn't believe that they did this after I had clearly cancelled the service and told them not to come to my house. My neighbor informed me that they  entered our property through the back gate and walked around our enclosed back yard ... WITHOUT OUR PERMISSION.
    I lost two vacation days due to their no-shows on two separate occasions.  The company is completely unprofessional and unreliable. There is no way I would do business with them in the future.
    I reported the issue to Angie's List and was very happy with how they have handled/resolved the issue. I will be able to apply the fee against another service.
    - Mark K.
  • Provider was very responsive and communicative. I had to reschedule my original appointment due to family emergency, and they were very accommodating. The glass of the windows looks great, I think the screens and inside of the window frame could have been better - I still have some dirt and cobwebs. But all the bugs are gone. The guys were very friendly and helpful when it came to unjamming some windows and getting screens off. I would buy the deal again - but I feel like I need to do a thorough cleaning of the sills myself, maybe with a magic eraser, because I'm not confident they are as clean as they could be.
    - Elizabeth P.
  • They emailed me back immediately after buying the Deal. It took a bit to get a scheduled date, but it was to be expected. The crew arrived exactly when they said they would & offered to do the garage as well. It all went smoothly.
    - STEPHANIE R.
  • Chris called and told me the approximate time he would arrive to wash our windows.  He was punctual, very professional and friendly.  He explained everything he was using to wash the windows.  He completed the job and we walked around and he explained the work that he did.  I was completely satisfied with his work.

    - Mr. & Mrs. H.
  • The exterior and interior of 24 windows was cleaned along with the screens.  The provider was prompt and worked very efficiently, he didn't stop and was finished in a short time with great results.  He was polite, friendly and careful while cleaning the windows.  This is my second experience with this provided and I have been pleased both times.  I will definitely use them again.
    - Mary S.
  • It went pretty well, it wasn't the thorough cleaning that we had hoped for but since the windows hadn't been cleaned for a few years it was good enough. I think they came out in two weeks, it was pretty quick. The deal was limited to a certain amount of windows so the cost was more because we had more windows and I had them do them all. The whole bill was a around $120.00. I didn't think it was unreasonable.

    - Richard S.
  • It was very simple to schedule an appointment and there were no delays. One technician came out to complete the work and he arrived right on time. There were no additional fees beyond the cost of the deal. They did a great job and everything worked out fine.
    - Paula A.
  • I have used Clearvue before and have had a good experience. My most recent visit from Clearvue was not overly positive. It took 4 weeks for them to schedule a cleaning for me. When they finally arrived, the quality of cleaning was poor. Lots of streaks I the windows. Some of my windows even look worse now! Will try someone else next time...
    - sally H.
  • We purchased a Big Deal to clean the inside and outside of 20 windows.  Also included was to clean screens and sills.  We had this work done on 11/12/2013.  The weather was bad that day, we were called early in the morning to reschedule to later in the day.  The two men came on time and were very efficient, cleaning all of our window.  The windows looked great - no streaking.
    - Mary S.
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Window Cleaners in Sewickley

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