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Gutter Repair reviews in Schuylkill Haven

  • F
    American Remodeling Enterprises Inc
    The sales rep. showed up on time. However, as soon as she was told I'm not signing today on a verbal quote for approx. $50,000, she closed her sample book and left. I had requested a written quote and she said she would email the quote. The appt. was on 09 Mach 2017 and it is now 03 April 2017 with no email. The office did call and I told them there was never a quote emailed. They said they would check and I never heard from them again.
    - T P.
  • B
    American Remodeling Enterprises Inc
    Overall performance I'd give American Remodeling a B. Price (A+): Their price point was extremely competitive. They offer 25 month interest free financing and a competitive warranty on parts and labor. They worked with me on budget and we settled on a great price. Quality (B-): Overall I am satisfied with the quality of the work. The house looks good and many people have complimented their work. Their team was nice to work with and the guys on site were great. I think the project went longer than was a LARGE job and we had many weather delays along the way. With that said - the team was rushed to complete towards the end and left a few of the smaller details unfinished. They could have used another day to give their work one last review with homeowner before packing up, but they were already committed to the next job. As the homeowner, I notice a few small discrepancies and had to make some calls to get corrected. Responsiveness (C-): Their responsiveness is the only area that needs work. The good - the original consultation was fast...very fast. I filled out the request for info form on the website and had a phone call within 24 hours. Shorty thereafter, I had a rep walk around my house and provide a quote on the same day. Everything went very fast. The not so good - some of the smaller unfinished details as noted above became big problems during winter months. A few weeks after their team left, I sent an email to the address I have on file from their website with a small summary of issues that I found (nail pops, uncaulked seams, so on - little things). 3+ weeks passed with no response and the nail pops turned into trim ripping from the house due to wind. Sent another email. No response. Made some calls, left some messages. No response at either number. 4ish weeks after the initial email I called again and made contact. They informed me that their team was aware (from one of my messages) and will fix once ice melted from roof. That was good news, but was never communicated to the homeowner. All issues were corrected about 4 weeks after my first attempt to contact. Punctuality (A+): Everybody was where they said they'd be when they said they'd be there. As previously stated, the overall timeline was fast. Once the contract was signed, they stayed in touch with me and kept me up to date on their start date. No delays. Professionalism (A+): No issues - the guys were great to have at my house almost everyday for a few weeks. Very respectful of space and surroundings.
    - Brian M.
  • A
    American Remodeling Enterprises Inc
    All went smoothly.  End result was a great clean look.  Fred had to cut some of the metal roofing away so the gutter would be right up against the wall of the shop. We were kept up to date on the date of installation and we were very happy with the end product.  We would definitely recommend American Remodeling and we may have some window work done in the spring.
    - Patricia Q.
  • C

    - jean d.
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Gutter Repair Contractors in Schuylkill Haven

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