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Cleaning reviews in Renfrew

  • A
    We needed a cleaning service ASAP to clean the house we just moved out of and with it being Thanksgiving week we knew it may be tough finding someone.  We were in our car and found a service that found cleaning services and they put us in contact with Connies Cleaning.  We told the person that it was a 2400 sq ft home all hardwoods that needed vacuumed and mopped.  Bathrooms cleaned, oven and fridge cleaned window sills dusted baseboards cleaned and garage swept.  She quoted us $300.  I told her that the buyer would be the contact to let her in.  She sent a crew of 4 out on Wed. for 4 hours and then emailed and said she would need to send them out again on Friday to complete the job as it would take more time than estimated.  On Friday they went out for another 3 hours to complete the job.  The total came to $375.  The buyer said the place looked fantastic that the work performed was superior and he was very satisfied.
    - Frank C.
  • B
    Purchased the "deal" for $99 but there was addional charge of $60 because vehicle was an SUV with 7 seats and I have pets.  I explained that I did not use the back row of seats and didn't want them cleaned, but they were done anyway.    I was not scheduled within 48 hours, it tooks weeks before I was contacted to schedule service. I felt like the cost was above what I had agreed to pay.  It indicated that service was worth $198, so I only saved $38.    If the job was done for the $99 I would have considered having other vehicles cleaned for full price but because there was an upcharge of $60, I felt that I had not received the deal I had purchased.
    - Erin M.
  • A
    We had had tenants in the house for nearly four years, and the carpets sure showed it! Stains that I would have thought impossible to get out. To top it all off, we'd just sold the house, and I was pretty sure the inspection was going to yield a demand for a new-carpet allowance from the buyers. I was surprised and delighted to find the stains all but magically gone after the Amrhein cleaner worked on the rugs for nearly three hours -- and not for a penny more than the price estimate they gave us up front, when they told us the job would probably take an hour and a half, based on the room and hall dimensions we gave when making the appointment.
    - Lillie W.
  • A
    The guys from Spotless Solutions arrived ready to work.  They are neat, polite, friendly...and do great painting.  There were some charges above the Angie's list special that I incurred knowingly and had agreed to beforehand.  Well worth every penny!  I would use them again.

    - Donna V.
  • C
    I think they just cleaned around the furniture without moving it. I thought their price was good. It might have been a coupon that made me try them. My problem was I did have one area where it smelt funny after and when I called them there were like just let it air out or whatever because we really don’t have a problem to come back but it didn’t make me feel really good. I thought the carpet seemed really wet after, wetter than I would have liked. This is my first time using them. I had another one before and I don’t remember having any problem with that. The carpets got better but I don’t think I’ll do that again. I will not use them again in the future I think I will try somebody else to do. They were pleasant enough and everything but I wasn’t real happy with it. They were on time so I can’t complain about that. I was not satisfied with how wet the carpets were after. They did offer to come back but weren’t rushing and they said  give it a couple of days it will get better but I didn’t feel right, probably it was not during the best time of the year either it was rainy day and not the best day to dry carpet. The smell eventually went away.
    - Anne C.
  • A
    I just moved into a house that was in terrible shape; there is no way I could have restored it to order.  Victory Pro Services came to do an initial "deep cleaning" from top to bottom to get the home back to square one.  I am in the final days of a pregnancy and Victory Pro Services came on Memorial Day in order to make sure the work would be done before the baby's arrival. The team was very punctual and even called an hour before the appointment time to let me know they were on their way.  They went straight to work and I didn't have any concerns leaving the house so that they could get things done. 

    When I came home in the evening I breathed a sigh of relief.  The house looks great; it feels so good to not have to worry about how I will get things done.  "Top to Bottom Clean" is really what they meant, and it's not a tiny house!  Every room was finished, including windows and appliances! 

    Victory Pro Services called me the next day to make sure everything was clean to my expectations.  I will have Victory Pro Services come to do regular cleanings now; the price quote above was a lot higher than what the ongoing fee will be due to the large initial amount of work to be done and the detail to which initial attention was paid... and it was definitely worth it.   The ongoing cost will be much less.
    - Karen N.
  • A
    She went above and behind what was expected. My house is immaculate.
    - Alexandra J.
  • B
    unknown
    - mary v.
  • F
    Initially I had very high hopes but after a couple of months, I am very disappointed.  It is unfortunate as Luzia herself seemed to be very good.
    - Karen N.
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Cleaners in Renfrew

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