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Chimney & Fireplace reviews in Reeders

  • D
    Penny-Wise Fuel
    we purchased a top of the line fireplace log set from them. We purchased the unit from them and paid for them to install it. They were never our gas provider. We chose them because their showroom was local. at exactly 12 months it stopped working. It had a one year complete warranty and a 5 year limited warranty. THEY FLATLY AND ABSOLUTELY REFUSED TO FIX IT BECAUSE WE DID NOT BUY GAS FROM THEM. We were not buying gas from them when they installed it but they took our money without hesitation then. It clearly stated in the warranty paperwork that we had to contact the company we purchased it from and they ABSOLUTELY refused to have anything to do with it. We had to get it fixed privately with NO warranty. In all honesty the warranty would have been nice but we just wanted it fixed but they CLEARLY refused.
    - Linda D.
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Chimney And Fireplace Contractors in Reeders

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