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Flooring reviews in Quakertown

  • A
    RJM Flooring LLC
    From the time I inquired about refinishing my floors until the he was finished, Russ was professional, on time, worked extremely hard, and answered all of my questions promptly. My floors were covered with so many layers of finish and had never really be taken care of properly before I had bought it. Russ made them look like a million bucks! I could not be happier with the results!!! I never thought they could have turned out so amazingly!
    - Stephanie B.
  • D
    Master Flooring & Remodeling
    If you use this Company BEWARE. they do not listen to you needs or concerns. I wanted the floor level/flat not done. Tile was mismatched pattern one first attempt 3 days before Thanksgiving. It took several phone calls to pin down a return date( Jan 7th 2016). Was told all would be corrected.They never leveled floor and only removed certain sections of tiles. they pieced in several individual tiles like jigsaw puzzle but some are not even and crooked.IF YOU WANT A COMPANY WHERE THE HELP P***** IN YOUR BUSHES HIRE THEM. OTHERWISE STAY AWAY.WORST MISTAKE EVER HIRING THIS COMPANY..should have done it myself.
    - Stephen B.
  • A
    K & C FLOOR COVERING INC
    They showed up a few minutes early which was great because I was able to talk to them before I left for work. They had the carpet laid in a a matter of about 2 hours I believe and I got to come home to two beautifully carpeted rooms. They cleaned up very nicely after themselves. Can't wait to use them again. Very kind and courteous.
    - Linda E.
  • A
    Rich's Rugs
    Rich and his team were excellent!  They were friendly, professional, and did an outstanding job!  I can't say enough good things about Rich and his team.  I would hire him again in an instant.
    - Brian M.
  • A
    JOE GRAY HOME IMPROVEMENTS
    I cannot be more pleased.  Here is the short version in this first paragraph, reading-on for gory details.

    Finally, I've ?got a guy? who acts with integrity, is professional, does a high-quality job, is friendly and, most importantly, is incredibly reliable.  This was no small job. We just moved-in and contacted Joe to help us with windows, flooring and more. No creepy sub-contractors or laborers. Very amicable, extremely reliable and dedicated.  Very fair price, much better than the quote I got at Big-Box home improvement store.  Many handymen have Angie reviews showing that they can do small jobs, and I needed one who could do both big jobs will skill and small stuff with equal consideration and care.  I will call Joe soon for a finished basement, maybe the attic or french doors in my office... likely all of them.

    The workers:  Joe takes great pride in his reputation, and that?s how I found him on Angie?s List.  I am a veteran when it comes to home renos, and I had many concerns about sub-contractors, reliability, quality, and transparency regarding pricing and change-orders. First, Joe does the estimate, and he is always on the job as the principal.  Second, if he needs assistance, Joe is smart in that he networks with his fellow contractors so that he gets skilled and reliable help.  This quid pro quo relationship was interesting because I would have thought Joe would want to hire cheaper labor to help with the grunt work, but as he explained ? and demonstrated - it goes faster and better when two people who know what they are doing work together, e.g., installing new construction windows, Joe?s partner knew what was next, what Joe would need, and then worked his side while Joe did the other ? same with hardwood installation, the other guy knew which pieces to pick (the wood colors and patterns are very diverse and need some planned placement) and helped move along installation.  I would trust any of Joe?s network of professionals.

    Unexpectedly dedicated to the job: Joe did not fly around from job-to-job, thereby unduly delaying our project?s completion. Joe was here every day at 8 a.m. and stayed until 4:30 for over six weeks.  He was extremely organized and neat, cleaning-up every day.   

    My family is not too keen on having contractors in our home for long periods ? we?re a bit paranoid that way.  We felt extremely comfortable with Joe and any helpers (again, not just any laborers).  We felt so comfortable that child sick-days or work from home days were no problem.  In fact, with the Christmas and New Year holiday, Joe was accommodating enough to leave us be during our time off from work as we requested, although he was willing to work the day after Christmas and up to New Year?s Eve if we didn't ask.  Joe actually has a Santa-like jolly nature and laugh, and the kids liked him.

    Joe communicated the plan clearly, provided the estimate accurately, and charged me very fairly.  Change orders were no problem, and I never felt like I was being gouged when I asked for a modification on-the-fly.  Again, I trusted him ? contrary to my experience ? and he deserved that trust.

    Hickory hardwood floors were installed on 1,100 square foot; the challenge was removing the existing hardwood and two-layers of linoleum and glue board in the kitchen.  The original construction carpenters nailed the glue board every 3-4 inches which was secure but a dog to tear-up.  The area was properly prepped, the job logically started at my office, then into the kitchen on a day that was least intrusive, and then onto the remainder.  Without asking, the sub-flooring was screwed down to avoid squeaking ? which it did in certain areas.  Everything was cleaned-up afterwards, ready to set furniture and decorate.  You should see it, amazing.  The Big-Box home improvement estimate was more, and they did not quote removing the kitchen floor because they didn't want to.

    New and modified windows installed: We had many windows replaced, but, more challenging, Joe converted one wall with a single window to an amazing 3-window configuration (see image).  Joe properly removed the drywall, had to re-route electric, and re-installed drywall, taping and spakling perfectly ? I painted.  The attic had small windows, and Joe added larger windows requiring proper cutting and trimming inside and out, boy was it cold up there.  A slider was replaced, and Joe detected water intrusion from before and raised and sealed the section to avoid future problems.  I noticed the exterior trim, and boy does it make my home look newer, cleaner and tight as a drum (see image).

    Tiles in the mudroom and a laundry sink added: Joe properly removed linoleum and glue board, screwed-in hardy board, and? well? it looks amazing, level, neatly spaced, grouted, and fitted along edges.  All doors were replaced, washer-dryer put back into place and mudroom sink ready was ready to use.

    I am writing this because it is important for us consumers to share stories in order that we may find service providers who care about their reputation.  Joe is our family's ?guy.?  There's so much still to do in this home, and with Joe making it quite easy (I hate the prospect of a bad contractor) we will have him back sooner than expected.
    - Christopher S.
  • F
    TOWN TILE

    awful,but where to start? to list everything would take more space then is provided here,besides,this is like beating a dead horse,Town Tile went out of busness shortly after our dealings, as so they should have!

     Bruce is a nice guy but not a great busness man and everyone from his suppliers to his sub contractors knew it!!

    - Dennis C.
  • A
    Edward Bancroft Flooring
    For refinishing my hardwood floor, I provided the stain and polyurethane I wanted after careful reviewing.  Edward sanded my floor, stained it, and finished it up with the polyurethane a few days later after allowing it to dry thoroughly.  Very happy with the results.
    Edward has also installed whole house carpeting in one of my rentals,  2 rooms of carpeting in another one of my rentals, and carpeting in a room in my home.    
    Edward has always proven meticulous in the work he has done for me. Very thorough and makes sure you are happy with the result.  He guarantees his work.  He also came in the least expensive of other flooring people/stores I contacted.   He allowed me to pick carpet from a store and then went to his supplier and got it for a better price.  Really works with you.  I wholeheartedly recommend him.


    - Lou Ellen R.
  • A
    JOE GRAY HOME IMPROVEMENTS
    All work was done on time and at the quoted. All work was done to the highest quality. I have several projects planed for next year and Joe will have a advantage over other bidders. He was always available for updates. Honesty is very important to me and Joe qualified as an honest vendor.
    - Scott H.
  • A
    Hannum Hardwood and Tile
    Gregg is a very knowledgeable, prompt and courteous professional. He was very good at returning my call and sending an estimate within the week. We were even considering laminate flooring in the office of which he gave us an itemized list with and without that cost so we could compare and consider. His price was fair. We unfortunately had a package deal with the company we bought the flooring from which included installation. If we had it to do again, we would have insisted Gregg be the installer and do the work. We would definitely consider Gregg in any future flooring needs.
    - David G.
  • B
    WRIGHT FLOORING
    Good job for the most part. Some details could have been better.
    Some of the pieces could have been cut or discarded to improve the appearance. One part of the floor that had a defect from the original contractor's work wasn't fixed perfectly but it was adequate. Also, a perfect job would have included fixing the squeaks in the original floor before putting down the hardwood.These are the reasons for the B rating.
    - James E.
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Flooring Installers in Quakertown

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