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Satellite Tv reviews in Pottsville

  • F
    Dish Network
    dish network has problems with the hopper service they sell, first off they dont tell customers about it needing to shut off every night after 1 am to look for updates , the time for the update is not changeable , although it was on there last how ,many models of dvrs ,and just about every other dvr on the market ,and you cannt do any changes to prevent there updates either ,dish network also tends to do very little testing on these updates before they send them out to customers too . first off i work nights ,so my tv time is after midnight ,and for a company to not tell new customers that ,and these updates go on every night ,after 1 am ,will shut down the hopper even if its recording programs ,and you are watching something on tv ,or recorded ,,Why yes hopper i want to shut off my system and look for updates even though i just started watching a movie i started watching 15 minutes ago , this went on for almost a year and a half of dealing with this issue almost every night ,customer service would lie to me and tell me this issue was being fixed ,,worst of all they kept rolling out updates on there systems that caused even more issues like shutting down to look for updates ,while its recording shows ,or it going thru and deleting shows on its own out of the dvr ,or marking them watched ,or just not even recording them,I put up with this lousy level of service of about a year and a half ,many many calls to customer service did nothing to resolve the problem ,,and when i got tired of it ,and canceled my service they billed an expired credit card for an ETF of course sad to say but it was worth it to get rid of dish network and there lousy service , so if you keep odd hours and can be up late at night maybe you should think twice about joining dish for service ,and you dont have to take my work for it either just google it ,this has been a huge issue with there customers for over 2 years ,and its sad they can lock customers into a 2 year contract with this glaring problem,and not let them out ,of tell them about it
    - james s.
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Satellite Tv Providers in Pottsville

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