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Tree Service reviews in Pottstown

  • F
    SavATree Mainline
    I reached out to SavATree tree service about the possibility of getting a maple tree trimmed. The company showed up at my house on September 11 2018 to look at my maple tree. They recommended that the tree did not have to be trimmed but I should get the tree treated for lantern flies. I replied I would be interested in getting the lantern fly treatment done in the fall. SavATree sent me an estimate of how much the treatment would cost. I never responded to their email regarding the estimate and never accepted their estimate. I ended all communication with the company. May 2 2019, SavATree showed up at house while I was at work to perform the lantern fly treatment on my tree. I never received prior notice or confirmation from SavATree that they were going to do this treatment to my tree. Upon calling the company and complaining about not receiving prior notice or confirmation the company representative stated that they did not feel the need to confirm with me due to me stating I would be interested in getting this treatment done prior to knowing what the cost of this treatment would be. Also, the company representative stated that 70% of their clients they do not give prior notice or confirmation to when they are going to perform the work and stated that a costumer must request prior notice or confirmation. I explained to the company that I was interested in getting the treatment done in the fall but I never authorized the work after finding out what their estimated cost would be. Also, I stated to the company that I have no way of verifying that they actually did the work at my house due to not being present or not being notified a head of time
    - Ryan M.
  • B
    TreeSmart Inc
    I had a previous review for this work not being done, but we have since resolved the communication/scheduling problems and they have now done the work. Unfortunately, I wasn't able to update that review, so I am writing this new one. After missing the first scheduled date, we set a new date. The team showed up right at the expected time and they removed the branch pile and the tree very quickly and efficiently. They had a team of three guys, all were courteous and professional. I have other tree work to do in the future, and I will definitely consider them for it. I gave them a B for two reasons. 1. They missed the first scheduled date without notification, and 2. They need to improve their responsiveness. When you call them, they never answer directly, it is always a 12-24 hour callback. I discussed this issue when I paid them and they agreed it was an issue and were working on it.
    - Robert F.
  • D
    TreeSmart Inc
    The work never happened. I requested an estimate using their online system, I received a callback within 48 hours and scheduled the estimate for a day or two later. The guy who came out was very nice, very prompt, and very professional. His estimate was about $200 lower than any of my previous estimates, so a few days later, I called (got their voicemail) and told them I was interested in moving forward. It took almost a week for them to call me back, but the lady who called me back was very nice and we scheduled the work for 5/25. They never showed, never called, and never replied to any of my 3 attempts to communicate with them on or after that date.
    - Robert F.
  • A
    The Davey Tree Expert Company
    They scheduled an appointment to provide an estimate and Tom arrived at the scheduled time. There was a very large tree that I was concerned would fall on the house that I wanted to take down. Tom assured me that it was a healthy tree and while he couldn���t guarantee it wouldn���t fall he didn���t feel it needed to come down. He suggested a cable to secure the two sides for a much lower cost. Everything was done on the schedule I needed. They showed up. Did the work and cleaned up.
    - Stella K.
  • A
    Chip Chop n' Grind
    Adam came to the house gave the estimate and also an estimated time for the work to be completed. He kept in touch with us from our first meeting until the day the tree was to be removed. Adam and his crew showed up exactly as promised. Adam explained the process from start to finish. He is a wonderful representative for this company. You would never know a tree was ever there nor would you know it had just been removed due to the fantastic clean up. What a professional crew!
    - MARY C.
  • F
    Rich's Complete Tree Service
    He never showed up. Was originally supposed to come in November 2016, an 'emergency job' came up so we got postponed. We called him many times and were given 3 or 4 different weeks he was supposed to come but he never showed as of today (May 4, 2017). He never called to say he wouldn't be here, never called to reschedule. Poor communication, poor customer service. We tried to be extremely patient and understanding but after 5 months of waiting we are done.
    - Margaret L.
  • A
    Andrews ArborCare & Outdoor Resources
    The work was performed timely, safely, and with a very professional attitude.  Bob is extremely knowledgeable and very honest.  The work did not take as long or cost as much as I thought it would.  I always wanted the trees removed, but never thought I would find someone who was affordable.  I certainly recommend him and would definitely use him again!
    - Heather D.
  • A
    Andrews ArborCare & Outdoor Resources
    I can not say enough great things about Bob and his tree business.  I have used Bob for all kinds of tree work at 2 different properties.  He is always on time, safe, explained what he was going to do, why, cleaned up.  I have recommended Bob to several friends and family and they all had the same awesome experience.  I will be booking Bob again this year.  You will not fnd a better tree service out there.
    - Chris C.
  • A
    B G Services
    It went really well. He was prompt in coming out to give me a quote. Bill was very accommodating in getting the work scheduled in the time I needed. He can be counted on to do a great job. My neighbors commented on the speed and precision in which he took down the tree. Bill did such a wonderful job at removing the stump too and full clean up of limbs and sawdust that you would never know a tree was ever there!! BG Services will be the first and probably only call I make for future tree work. I will use him again and refer others as well. Thanks for doing a great job!  
    - Kayte L.
  • F
    Keltic Greene Ltd
    Said he secured permit, did not.   Inspections were never done.  No construction was done to code.  Purchased supplies were not delivered.  All had to be torn down.  Found exposed wires, out of code construction, or work not done at all, trash buried under pavers, the list goes on and on.  Avoid at all costs.  The principal is Sean Linville, and he is currently still doing work and considered unlicensed in PA.
    - Dave P.
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Tree Services in Pottstown

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