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Specialized Services reviews in Pocono Summit

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  • I have a bundle plan with Verizon and direct TV but every month from Direct TV and I get a bill from Verizon.  Now when I pay Verizon, my satellite TV goes off and when I call them, they tell me that Verizon hasn’t paid them so it is a big war.  I am having a terrible experience with them.  It is really very bad.  I never dealt with Direct TV, I dealt with Verizon, they were a part of the bundle offer, I get a bill from both of them, and it is crazy.  I spoke to someone just last month and they told me they understood what was going on and gave me a couple of credits for my inconvenience and then week later, everything is back to like it was with even more charges.  I have a problem with the internet as well, at one point, it wasn’t working and a technician had to come out and I was never given any credit towards that.  The technician came out and got it working and then as soon as he left it stopped working and he told me that someone from Verizon had put in some codes in my computer and that they can control the computer on their side to get it working, so it has been very frustrating.  I have no choice but them in my area.  Hopefully one day it will get fixed but right now, I do not like the service.  If I had a choice, I will not use them.
    - kareem r.
  • I'm experiencing dropped calls now due to the fact that where I live at, the service is not as great. But I love Sprint's customer service. The customer service was able to work with me if I have a dispute. They look into it. If I didn't have all my payments ready for the phone bill, I could always give them a call and let them know that I don't have it today but I will have it this day. They let my phone stay working. They stay working out for me and I love that. Sometimes, it takes a while for my internet to connect. At night, there are less people around who use it, I could be able to do it. Unlike the day, it is sluggish. 
    - kareem r.
  • I called to see if an appointment was necessary for bringing in the piece. It was not. The person on the phone was very cordial. Upon arrival I was told that I'd need to leave the piece with them or pay a significantly extra fee to wait for the report. Feb. is a busy season for jewelers I chose to leave it with them. The report was completed a day early, which I liked, and the appraisal was very precise and included photos. The appraiser even explained the report to me.
    This is a family business that has existed for decades, and all are friendly and helpful. This was a very good experience.
    - Mary H.
  • unknown
    - Richard S.
  • Done in less than an hour.
    - Thomas M.
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Specialized Services in Pocono Summit

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