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Car Dealership reviews in Pine Grove

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  • First, this place has a horrible reputation in this area! The vehicles are junk & priced way too high! I have never heard anything good about Pine Grove Auto & I live in this town. I decided to purchase a cheap vehicle to use only as a winter vehicle. So, i went to Pine Grove Auto & found a cheap suv. Cheap is what it was! Priced too high but, I talked them down because it was there for a while & definately NOT worth what they were asking. I purchased the vehicle & had problems the first week. It was clunking & making noises. I took it back & they "looked" at it, charged me to "look" at it & said nothing was wrong. I continued back every week for one month; being charged for "nothing is wrong". I took it to a different garage & WOW!! He checked the oil (which I know nothing about) & said it was terribley thick & dirty! When he drained the oil, he showed me the thick, dirty junk! He had to flush the whole system. He said it looked like the oil may never have been changed just added to. The filter was so old it fell apart. Plugs needed replace & were so old & rusted they to fell apart when tyring to replace!! These are things that the dealer should have performed BEFORE selling a vehicle! When I took it back for them to "look" at; why didn't someone see these things? How can you put a vehcile out for sale without even checking the oil? BAD business!! THEN, a year later I decided to use their notary service; that has to be good-right? NO!! My 17 year old son bought a car & we needed the transfer done. The teenage girl that was doing the transfer put the vehicle in my sons name. I said you can't do that he has no insurance the insurance is in my name. She assured me it could be put in his name. When I called my insurance comapny they said NO it could not be put in his! I KNEW THAT! My insurance lady said they had to report Pine Grove Auto numerous times for such things. The title transfer was rejected by DOT & we had to pay even more for everything to transfered correctly!!! This place is just all around bad business! I have no clue how they legally stay in business!! STAY AWAY!!
    - Roxanne F.
  • Very disappointing. I have learned some lessons though. Don't trust anyone on anything. Take any car you are considering purchasing to an outside agency and have it checked over. Get EVERYTHING IN WRITING. I had used these people in the past to service my '98 corolla and I thought they were pretty good. the sales dept. really took advantage (my fault) of me.
    - Claire P.
  • unknown
    - Donald B.
  • see above
    - Amanda M.
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Car Dealerships in Pine Grove

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