MEDICAL GUARDIAN LLC

Founded 2005 • Angie's List since February 2009

B Rated | 86 Reviews

Description

Medical Guardian was founded on the simple notion that it was possible to provide affordable, reliable home medical alert systems to seniors who wished to live an independent life at home. Thousands of seniors across the country now enjoy a restored sense of security with Medical Guardian, and their loved ones have the peace of mind knowing that help is always available at the push of an button. For Years, Medical Guardian has been a leading provider of personal emergency response systems, utilizing the latest technologies to provide the best possible home medical alert system for seniors, while remaining committed to providing all of our customers with personalized care and attention. Our services are frequently recommended by doctors, hospitals, home health care providers, social workers, and pharmacies nationwide. We are honored to have been recommended as a top home medical alert system in a comprehensive study by Good Housekeeping Magazine. Our services are also recommended by CVS Pharmacies, Reader’s Digest, U.S. News and World Report, and has been featured on NBC News. We offer service and support 24 hours a day, 7 days a week. Our systems are offered nationwide, monitored by medically trained personnel, and never outsourced outside of the United States. Combined with the latest UL approved technology and an affordable monthly cost free from hidden fees or long term contracts, Medical Guardian is the smart choice for American seniors and their families. Our home medical alarm system will keep you or your loved one protected and provide peace-of-mind to the entire family!...

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Verified Reviews

A few reviews for this pro…

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RATED

04/03/2018

Service reps were professional and responsive. Set up and testing was straight-forward. Pricing was competitive. All this provides peace of mind with aging parents

DESCRIPTION OF WORK
Pendant with fall protection and related monitoring.

CATEGORY medical alert systems

F

RATED

06/20/2017

From the beginning, the device was sent without the batteries, then it took them seriously WEEKS to get it up and running and then it didn't work properly. So they sent a 2nd unit. The system (family guardian) is a good idea, but has been released before they have worked out all of the issues. The sensors, esp the door sensors do not work and when the system is reset, the motion sensors announce w...

DESCRIPTION OF WORK
We purchased a one year contract, which came out to $65/month. This supposedly gave us a lower rate and a free lock box for my Mothers front door, in the event of an emergency and it was locked. The "family guardian package" app was free to download on the app store.

CATEGORY medical alert systems

SERVICE PROVIDER RESPONSE

[Member Name Removed] and [Member Name Removed], Thank you for reaching out regarding the Family Guardian service purchased for your mother. We apologize that your experience has been less than satisfactory overall. This situation has been elevated to the supervisor of the primary technical support specialist that you had been in contact with during the course of your time as Medical Guardian cust...
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RATED

06/02/2017

The only one of 3 I contacted who got back to me.

DESCRIPTION OF WORK
medical alert system

CATEGORY medical alert systems

A

RATED

03/22/2017

The price was transparent and less expensive than Life Alert for the same service, they were friendly and responsive to all my questions and provided excellent information, the equipment was delivered promptly, set up was easy, and the testing was successful. There have also been two accidental times the buttons have been pushed since installation and we got immediate response (the first time from...

DESCRIPTION OF WORK
Needed a medical alert system for my elderly father who is still living at home.

CATEGORY medical alert systems

A

RATED

07/08/2016

About as easy as it could be. Call center was very helpful. Got setup fast. Quality equipment and service. Cost a little bit more than had budgeted, but worth it.

DESCRIPTION OF WORK
Needed new medical alert monitoring service setup quickly and at a low cost.

CATEGORY independent living,medical supplies,medical alert systems

Services Offered

Medical Guardian is a leading provider of Personal Emergency Response Systems to thousands of Seniors all across America. We offer service and support 24 hours a day, 7 days a week. We look forward to helping protect you or your loved one!

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Emergency Service
Yes
Warranties
Yes