Basements.com

A 18 Reviews

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Awards & Badges

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Award 2020

Business Highlights

LGBTQ+ FriendlyLGBTQ+ Friendly
Family Owned & OperatedFamily Owned & Operated
Emergency Services OfferedEmergency Services Offered
Eco FriendlyEco Friendly
Wears MaskWears Mask

Licensing

No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Closed
Monday
9:00 AM - 5:30 PM
Tuesday
9:00 AM - 5:30 PM
Wednesday
9:00 AM - 5:30 PM
Thursday
9:00 AM - 5:30 PM
Friday
9:00 AM - 5:30 PM
Saturday
9:00 AM - 1:00 PM

Company Contact

2323 Race St

Philadelphia, PA 19103

Waterproofing & Radiant Insulation

Waterproofing & Radiant Insulation

basement waterproofing202019074
Water coming into the basement through multiple areas dealing with hydrostatic pressure building up under the floor. There was dampness throughout, mildew, fungus, as well as mold located in different parts. We went in, dug up the basement floor & installed our patient drainage system. Installed carbon fiber reinforced straps to help shore the floor & wall. Then to cap off, we put up our radiant insulation to keep moisture out & the heat in.

Description

*5% OFF ANY Basement Waterproofing or Foundation Repair Job* *0% APR Financing For Qualified Applicants* Specializing in custom solutions for all types of basement waterproofing, exterior drainage, mold remediation, crawl space encapsulation, moisture and humidity control, radon systems, concrete repair, structural repair, crack injection, sump pump installation, landscaping, & cosmetic reconstruction!...
Waterproofing & Radiant Job (2) - Image

Waterproofing & Radiant Job (2)

basement waterproofing

202019406

Verified Reviews

18 Total Reviews
Reviews by Rating
A Rated
15
B Rated
0
C Rated
1
D Rated
0
F Rated
2
Read reviews by category
basement waterproofing (15)foundation repair (4)radon mitigation (2)mold removal (3)water damage restoration (2)insulation (2)drain pipe installation (1)home remodeling (1)
Showing 1-10 of 18 reviews
A

RATED

03/01/2021

Barry and the team were very responsive to my questions throughout the process. We had a crew out here just over a week after signing the contract (would have been sooner but there was snow). They did a great job being careful and clean with a messy job. The crew was knowledgeable and accommodated our requests for logistical concerns. We are very happy with the work completed and it was smooth fro...

DESCRIPTION OF WORK
French drain and sump pumps

CATEGORY basement waterproofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/22/2021

F

RATED

02/18/2021

I put down a deposit 35 days ago for an expensive project. I knew I would have to wait for permits before the work could be scheduled. But apparently, Basements.com only applied for one permit and then had to apply for a second permit. That has delayed the start date. It's been a week since I got the second permit, but no one has contacted me with a start date. At the moment, it feels like I'm pay...

DESCRIPTION OF WORK
Drain installation and foundation replacement

CATEGORY basement waterproofing,foundation repair

SERVICES PERFORMED? Yes

WORK COMPLETED ON 02/18/2021

C

RATED

01/23/2021

Horrible, owner took on my basement project after Mid Atlantic did the work. If anyone needs additional information on that please contact me, email will be at the end of this review. Larry made good and I ended up signing a contract with Basements.com. A pump installed like 5 months ago failed me, the back up stoped working and my other pump the water sensor went. Left multiple messages and email...

DESCRIPTION OF WORK
Basement waterproofed

CATEGORY insulation

SERVICES PERFORMED? Yes

WORK COMPLETED ON 01/23/2021

A

RATED

11/28/2020

I want to thank everyone for the amazing job they did on my basement. Lars explained everything to me when he came out to give me a price and answered all my questions. He took the time to explain everything that his team was going to do and he gave me the time to make up my mind without any pressure. They helped me with the financing for the work and the women in the office were a great help in g...

DESCRIPTION OF WORK
basement waterproofing

CATEGORY basement waterproofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/28/2020

A

RATED

10/06/2020

Very well. We are completely satisfied

DESCRIPTION OF WORK
French drain

CATEGORY basement waterproofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/06/2020

SERVICE PROVIDER RESPONSE

Thank you for the kind words, we appreciate your business.
A

RATED

09/04/2020

Fantastic! Very professional, worked with my schedule, gave completion time of 3 days, and finished in 2, with basement cleaner then it was before they started! Extremely fair price, just can’t say enough about Dan and the crew from Basements.com!

DESCRIPTION OF WORK
Installation of Interior Drainage System

CATEGORY basement waterproofing,foundation repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/02/2020

SERVICE PROVIDER RESPONSE

It was our pleasure. Thank you for the feedback.
A

RATED

08/31/2020

Excellent. Dan Rubbo was a pleasure to work with. He was very professional and communicated often. The men on the job worked very hard and they did a great job cleaning up. They took extra precautions to keep dust from affecting furniture and appliances upstairs. We have had several nasty storms since they did the work and the basement is dry as a bone. In addition, we had a drainage issue with cr...

DESCRIPTION OF WORK
Basement Drainage System With Radiant Wall Insulation

CATEGORY insulation,drain pipe

COST $12,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/12/2020

SERVICE PROVIDER RESPONSE

We appreciate the business, Thank you for your feedback.
A

RATED

08/29/2020

Great. Drains were put in both window wells.

DESCRIPTION OF WORK
Prevent water from entering basement from window wells.

CATEGORY basement waterproofing

COST $4,892

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/29/2020

SERVICE PROVIDER RESPONSE

Thank you for the kind words and appreciate the business.
F

RATED

07/29/2020

I asked for an estimate and instead received a long drawn out attempt to convince me that the property needed $20K of work. Rep was "mansplaining" basics concepts and his very invasive questions gave me the impression that he was digging for information than is unnecessary to get rid of some mold in a house. Other estimates came in at a 1/4 of his. Women are not stupid about real estate - we can s...

DESCRIPTION OF WORK
Estimate on mold remediation

CATEGORY mold removal

WORK COMPLETED ON 07/29/2020

SERVICE PROVIDER RESPONSE

I'm sorry to hear about this Ms. [Member Name Removed], we did try to contact you to gather more information on this matter. We left a voicemail, if you could give us a call back so we could understand exactly what happened, who we met, and take the necessary action regarding the findings. Thank you for your response. Look forward to hearing from you soon. Have a good day, stay safe.
A

RATED

06/22/2020

it was great! they showed up between the time they gave me (an hr), even called before so I could put my puppy away (I asked them too). they gave me an inspection and a very reason price (I had 3 other companies also). but I went with basements.com because of the professionalism from start to finish. from the initial call from Jimmy to the inspector Dave, couldn't have asked for a better experienc...

DESCRIPTION OF WORK
exterior and interior drainage

CATEGORY basement waterproofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/12/2020

SERVICE PROVIDER RESPONSE

It was our pleasure, thanks for the feedback. .

Services Offered

Basement Waterproofing, Exterior Drainage, Mold Remediation, Crawlspace Encapsulation, Moisture & Humidity Control, Radon Detection & Systems, Concrete Repair, Structural Repair, Crack Injection, Sump Pump Installation & More!

Services Not Offered

Just ask!

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Financing Available, Check
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes