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Real Estate reviews in Ottsville

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  • I would use this mover with qualifications for the following reasons. The owner came to do the estimate and indicated that it would probably fit in one of their "straight" trucks but it would be close. The issues were a very large sectional sofa, lots of CDs and a wrought iron glass topped table and 6 chairs. The packers came promptly on the day we arranged. They (6 of them) were professional and very friendly and packed the truck in a very short time. We had decided not to move the sectional and the wrought iron table and chairs to lighten the load. Later I got a call from the owner with good new and bad news. The truck was several thousand pounds overweight. I was asked what they could remove and I said all the CDs and books but there were several things I asked not be removed. The good news was that the items removed would be brought on another truck coming to Florida three days after the arrival of the first truck. Two of the packers drove the truck to FL and arrived on the day and time they promised, and unloaded the truck. To my dismay all the CDs and books were on the truck but all the kitchen and dining room items were not some 70 boxes. OK they would be here in 3 days, tolerable. On that day I called the driver of the truck and he informed me they were delayed one day, a fact no one bothered to tell me, but they would leave the next day. I called the next day and was informed they left so late that day that they would not be there until the following day now two days later than promised BUT they would arrive early. I got a call on that day saying they were late because of a customer and would not arrive till mid afternoon which they did. This was frustrating but manageable. The men who packed, drove the truck and unpacked the items were great. The estimate (load and weight)  was way off, and the management of our expectations was poor, if I didn't call I wouldn't have received up to date information.
    - John S.
  • It was quite an extensive move. They were there at 8 in the morning and didn't leave our new house until after 9 in the evening. We did all the packing. They used two trucks and it was like the Beverly Hillbillies with things strapped on the trucks. They were polite. They were very close to the estimate. I know we went over on the hours. The price was fair. They let us keep a couple of wardrobe boxes. They were careful with our belongings. There were one wall that was damaged but they did come back and fix it. I would hire them again in the future.
    - Sandra E L.
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Real Estate Services in Ottsville

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