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Appliance Repair reviews in North East

  • F
    Alex Appliance Repair
    Called Kennedy Appliance Service and he came over 2 days later. Removed freezer back panel and saw the coil all choked with
    frost.  He said I didn't have a defrost problem but rather the coils weren't cold enough to not stop frosting.  My compressor wasn't
    cooling enough to freeze.  The system of R12 refrigerant was low due to a leak which he couldn't find.  The leak was internal to
    the walls normally and cannot be repaired.  I thanked him and asked his advice on the new purchase I was going to have to make.He advised me into purchasing either a Whirlpool or Maytag which are at the top the same company.  BOTH MADE IN USA
     Lastly he said no charge.  I offered him to pay for his time but he would have nothing to do with it.  Great Guy definately do business with him again.
    Alex Appliance Repair is another story.  He boasted about how great this GE machine was and I should keep fixing it.(Notice I did not recommend GE) KAS showed me that this fridge didn't even leave the factory without having it's compressor changed before I got it. AAR cannot troubleshoot did not have any testing type tools  with him meter guages etc.  Expected me to go along with a 24F freezer for a week and a half.  I Put in $175 into a dead horse.  However learned my lesson V&V is a great place for knowledge and advise.  Hopefully someone out there will have a better idea of who to call and save themselves serious money.
    - Brian L.
  • F
    V&V Appliance Parts Inc
    I called V&V, and they recommended I call someone else, recommended Kennedy Appliance Service.  Mr. Kennedy was on the job in 2 days.  He was here for approximately 15 minutes and troubleshot the freezer as low coolant.  Found all external coolant lines free of leaks, so leak was in the sidewalls -- NOT REPAIRABLE!!!  He gave me advice on new brands, Maytag and Whirlpool being made in USA.  Mr. Kennedy did not charge me a service call, knowing I already spent $175 (to Alex Appliance Repair) on a bad refrigerator that cannot be repaired and now had to purchase a brand new refrigerator.
    - Brian L.
  • A
    Vet's Appliance Repair
    I am a landlady and I found Scott on craigslist when I was in a bind and my usual appliance guy had blown me off - again.  I needed help quickly.  I called Scott and left a message Thursday evening, and he returned my call Friday morning and apologized for it taking so long to get back to me (?!)  This surprised me as I usually had to wait a couple of days to get service from my other guy.
    Scott met me at the tenant's house and promptly went to work.  I own several rental properties and I provide all of the appliances, most of which are old and need routine care.  The stove I had called him about was older and had a gas leak in a place I'd never seen one before, but Scott was not intimidated.  He very carefully took the components apart, repaired the broken area and then put the whole thing back together.  I did not think he was going to be able to save the stove but Scott did, and only because he was careful with the old thing and treated it gently.
    I left at that time thinking all was well, and Scott was going to finish up. About a half hour later he called me and told me that he had located a gas leak in the line behind the shutoff valve and it was going to be enough to be a problem, so I called National Fuel and filed an emergency gas shutoff order.  I could not get back to the house so Scott waited there himself for the NFG guy and between the two of them they got the leak fixed, the lines checked and the gas turned back on.  The stove also cranked up and worked nicely.  
    I am impressed with Scott's promptness, knowledge of these older appliances (and the ability to save them), and his willingness to stay until the job was done.  He was also extremely careful of the new floor I had just installed in the kitchen of this rental unit when he moved the stove around. 
    For going above and beyond the call of duty, Scott's price was incredibly good!  AND he did not raise his price when he found another problem.  I have lots of used appliances in my rentals and I will continue to use him in the future.  My old unreliable appliance guy just got replaced!
    - Debra G.
  • A
    Kennedy Appliance Svc
    unknown
    - Mary Lou B.
  • A
    Kennedy Appliance Svc
    I like that they do an excellent job.
    - Mary Lou W.
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Appliance Repair Services in North East

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