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Transportation reviews in New Kensington

  • F
    Contracted for a stretch limo with a pickup to begin at the Marriott City Center.  Driver was 30 minutes late and after multiple attemps to contact the vendor (no answer), the wedding coordinator at the Marriott was finally able to speak with someone.  When she was told that the limo was very late and the wedding party was trying to contract with cabs to get to the church on time, the party on the phone from Amore said she would "upgrade" the vehicle due to the late arrival.  As she is on the phone, the driver arrives...IN the "upgraded" vehicle.  If I wanted the "upgraded" vehicle, I would have contracted for it.  Claiming to offer me an "upgrade" in the form of something that I do not want, is not consolation for poor service.  He claims he was stuck in traffic, which was a lie since he arrived in the "upgraded" vehicle.  Had he been stuck in traffic he would have arrived in the contracted vehicle.  So, first he doesn't even apologize for the late arrival, doensn't even congratulate the bride and then immediately becomes rude and argumentative with the mother of the bride.  She had to turn her back to him to get him to stop ranting.  He doesn't attempt to help anyone into the vehicle, nor does he give any sort of instruction on how to operate any of the "amenities"...radio...etc.  The ride seemed to take forever, and of course, we arrived late to the church, after the guests had begun to arrive!
    After multiple email attempts and phone calls, I finally receive an email saying they "will look into this".  After one week goes by with no response, I contacted them again for a reply and there response was "report us to the BBB", which I have done.
    DO NOT use Amore Limousine.  There are many, many reputable limo companies in the area that strive to provide good customer servie.  This company has no regard for their customers.
    - Cori S.
  • B
    WOULD ALMOST ALWAYS SHOW UP ON TIME. THE PRICE I LISTED IS FOR ABOUT 3 MONTHS OF SERVICE OF WHICH WORK PAID FOR ALL OF. THAT IS THE BEST ESTIMATE OF THE WORK I CAN COME UP WITH. I CAN IMAGINE IT WAS DISCOUNTED THOUGH.
    - JOHN P.
  • A
    unknown
    - thomas s.
  • A
    good
    - stephen b.
  • A
    EXCELLENT SERVICE. KNEW HOW TO GET EVERYWHERE. TOOK ALL 25 OF US WITHOUT ANY PROBLEMS AT ALL. I WOULD DEFINITELY RECOMMEND THEM. I WILL BE USING THEM FOR ALL MY FUTURE LIMO NEEDS.
    - JOHN P.
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Transportation Services in New Kensington

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