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Plumber reviews in New Kensington

  • A
    After working 4+ hours with a hand snake to unclog our sewer it was finally time to call in someone with better tools and more experience. Initial contact went fine, though the wait ended up being longer than represented. Not like I had a choice if I wanted a shower! Service provider was fantastic once he arrived and went above & beyond. He was able to resolve our issue and did so with a great attitude all things considered. My only gripe was the cost but hey, the alternative if I didn't have the service done was not a pretty one.
    - Chris F.
  • A
    Is there a great better than an A? If so, I would definitely give it to David Campbell, and his team of hard working guys. They were the hardest working, most respectful, excellent craftsmen, trustworthy, punctual men I have ever have the pleasure of working with especially in a stressful situation such as water flooding the basement of a newly purchased house. David has fair pricing, and doesn't try to oversell on what you don't need. Campbell plumbing goes over and beyond every single time, and never ceases to make a happy customer out of me. I have recommended them to anyone and everyone I know, and don't think they will disappoint. They stand behind their word and work even after the job is done. They even took the fact that I had cats into consideration, and made sure not to let them out of the house! I cannot speak highly enough as to David & his guys work ethic, diligence, and standards. Truly a gem, and I wish I could replicate them into other service providers!
    - Kimberly C.
  • A
    Kevin replaced a gas line at a rental property and by quote from the gas company supplier “he did an excellent job. If we had more guys do their work like he did it, it would make our job so much better and easier”. My husband was very happy with the way the yard was completed when done. We did not have to clean up or fix up anything. Kevin had done a beautiful job. We will hire him again and recommend him to anyone.
    - Anna D.
  • A
    1 week ago (Saturday 1-6-18), in the midst of v/bitter cold temperatures, McDonald Plumbing showed up to my home with-in only 1 hour to access our furnace problem. I was told I needed a new furnace ASAP. With the assistance of Service Manager Bob Poston, we had a new Carrier Furnace installed by Monday morning. Bob was VERY thorough in explaining why my temp dropped down to 50 degrees, and why a new furnace was an absolute must. Bob's response time, excellent customer service skills, and ability to negotiate the right price and installment day, was the MAIN reason I choose his company. I highly recommend using McDonald Plumbing and def asking for Bob Poston.....Bob went "Above & Beyond" in his efforts to gain a new customer-
    - James F.
  • A
    The plumbing tech did an excellent job of installation. Best of all was their professionalism to evaluate problems area - like high water pressure on the incoming water line. The remedy was to install a pressure reducer to protect the new Hot Water Tank. Mr. Shelton did an excellent job of estimating and giving suggestions to solve our mini-powder room problem. The result was a very functional bathroom now. Took this opportunity to solve these plumbing problems and very satisfied. Would strongly recommend contacting Shelton Plumbing to help resolve a problem.
    - James W.
  • A
    After heavy rains on Friday evening, my basement flooded for the 3rd time this year. I called A-1 Sewer on Sunday and my call was returned on Monday morning. Josh was sent to deal with the sewer problem and after toiling in the hot sun for about 45 minutes, he had cleared some tree roots and then hit a blockage that he could not get through. Doing a video inspection he found a break in the main sewer line. Because he could not clear the blockage, though no fault of his, there was NO CHARGE. Now, what company does that?? Recommended a plumber to repair line who came the next day and dug up the line and repaired it. I was more than happy with service that I received and plan on having A-1 come on an annually basis to "snake" the drain to hopefully avoid future problems.
    - JoAnn S.
  • A
    Shelton Plumbing was very responsive to not only the initial call but to all other calls throughout the time of the work being done. Even received a follow-up call from them wanting to know how the replaced drains were working. Received a response to the first phone call within the same day. John and a 2-man crew were very thorough using a drain camera in diagnosing the problems of both our outside drains. He proposed a plan for replacement and quoted a cost. His plan would not interfere with a fence in our backyard. Another service proposed taking part of the fence down and other reconstruction in that corner of our backyard. John's plan did not involve taking down the fence and other backyard disruption, and the cost was less. John took care of calling the "1-800-dig" service to have all our underground lines marked. The crew came to do the job within a couple of days of our agreement. On the designated day the 4-man crew arrived at the agreed time and got to work immediately. Hand digging, done by 2 men, was needed for about 1/3 of the entire job, to avoid damage to underground lines. A trench digging machine was used by 2 other men for the remainder of the job. The men were well coordinated in completing the work on our drains from both sides of our home. The 2 outside drains (at least 60 feet each) from house to end of backyard were dug up, replaced and trenches refilled all in one 8-hour work day. This even included the spreading of fertilizer and seed across dug-up areas. All the men on the crew were courteous, personable and professional. We would definitely hire Shelton Plumbing for any problem within their domain. Thank You John and crew for a job well done!
    - Joan B.
  • A
    The plumber returned and moved the pipe into the wall in a we are very pleased, stoves is so much closer but now I need to replace a plug to get the stove against the wall later job. We purchased a maintenance agreement with Restano (they replaced our furnace and A/C two years ago and so we received a 15 % discount on other services Restano does. We also had the water line to our Refrigerator installed a week later
    - Chandler D.
  • A
    Frank thoroughly explained to us what he thought was the cause as well as a proposed solution. After having already gotten a couple of other estimates, his explanation made the most sense. He didn't pressure us at all and told us that he thought the repair work was not immediately necessary. So we've decided to hold off for now but when we're ready to proceed, we definitely plan to hire AquaGuard.
    - Laura S.
  • D
    Prior to getting work done - I received cost quote 99/hr - job would take about 2 hours - and 1 person needed - plus parts. Expecting 200 plus bill - received bill for 515 - OUCH! An un-needed helper came along at 45/hr - and although they worked for a bit over 2 hrs - I was billed for 3 hr labor now 145/hr (and it included travel and prep time). I spoke with Skip the owner who hollered at me over the phone! Gee, I only dealt with them for 35 plus years. They were sent a check covering 1 persons labor for 2.5 hrs labor plus parts. And I was told to never call them again! Not Recommended
    - Bob F.
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Plumbers in New Kensington

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