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Find Top-Rated New Kensington Kitchen & Bath Remodel Contractors

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Remodeling Kitchen And Bath reviews in New Kensington

  • A
    Manor House did an amazing job! I knew right away after visiting their showroom that I wanted them to do the job. Their entire staff is very helpful, professional and courteous and answered many questions for us, always in timely fashion. The installers did a beautiful job and cleaned everything up nicely. I highly recommend this business and love the work they did!
    - Laura S.
  • A
    SL Contractors was one of the companies who we contacted when we bought a house and decided to remodel the kitchen (which was as old as the house, about 100 years old). We chose Willis because he was full of good ideas and suggestions, and we felt very confident hiring him and his team. The renovation took a bit longer than we expected, but we didn't want to rush seeing how professionally and diligently the job was done. Now we have a beautiful kitchen, a new gorgeous fireplace (that changed the look of our living room), a laundry on the second floor, and a freshly painted house. It looks like new now. Willis also helped us with many smaller things and we are very grateful for that! We will definitely contact him again if we plan another big project.
    - Olga C.
  • A
    We are very pleased with our new bathroom! Rick was great to work with - reliable, responsive to phone calls, and hard-working. We are happy with the end result as well as the remodeling process. We would definitely recommend Doverspike Kitchens to our family and friends!
    - Elanor S.
  • F
    Did not like the way that they do business. They do not give the bottom line. They give you a price that is only good for a year. They offered an $780.00 promotion, and wrote up the proposal, but I only wanted an estimate. Then they came with another promotion, but wanted an down payment that day. We clearly told him we only wanted an estimate. He was selling us all kind of prices, promotions, and I do not like this kind of business. I just wanted an price, not to haggle me. The lady on the phone said an manager would come out and make me happy, and offer me another product at an better price. Why wasn't the other product available the previous day. They were an ripoff. I would not use them. This is an bait and switch, and the other product should be available, if they are offering it the next day. They will not be welcomed in my home.
    - Judith C.
  • A
    Boyd Doverspike was very knowledgeable and made recommendations for the new kitchen.  His design provided us with more counter space and cabinet space.  He understood that I only had a small area and needed to get the most from this project. Rick Doverspike Sr. and Rick Doverspike Jr. explained daily what was being done and ask if we had any questions.  They were professional and very neat.  They removed the old cabinets, started building the bulk head and getting the wall ready to be plastered. The walls were very ruff plaster and they suggested a skim coat of plaster to make them smooth.  All electrical and plumbing work was completed when the floor was removed and before the new skim coat of plaster was applied.  The cabinets, countertops, and flooring were top quality material.  Boyd brought to my attention that the hardware for the cabinets I had chosen was not going to be a good fit for me.  I am short and have a problem with the knobs catching on the pockets of my pants and clothes.  He helped me select a better hardware that would not cause this problem for me.  I was very thankful for his advise about this matter.  Boyd and Rick also suggest a different backsplash that I had original wanted. It worked out to make my kitchen look more elegant and is much easier for me to keep clean since I use my kitchen daily.   I would definitely recommend Doverspike Kitchen and Bath for your next home improvement project.
    - Lillian Elaine S.
  • A
    I called Shelton Plumbing in the AM.  The 2 workers came within 1-1/2 hours.  Introduced themselves upon entering and got right to work.  They were done and gone in 20 minutes.  Excellent outcome.
    - Judith B.
  • F
    This provider not only arrived 45 minutes late for this appointment, we have still not received an estimate that was promised within that week.  It has now been 3 weeks and no one has even bothered to contact us.  I am not chasing someone down to give them business.  I contacted this business due to results that I saw on Angie's List, but now I am wondering how legit the reviews are on this site?????
    - Heather H.
  • A
    They were tremendous. I've worked with a lot of contractors over my time in the industry and had nothing that compares to him and his crew. He was a fantastic company to deal with and could not have asked for better. His communication is excellent and his follow up care is great. His pricing is extremely competitive and worth every cent.
    - Gary R.
  • F
    We were given a total estimate of $8900 for three jobs by owner Jason Lapay.  The first job was to demo and remodel a shower stall for $1800, the second was to build a bulkhead and finish some drywall in our game room for $600, the third was to demo and remodel a full bath for $6500.  Jason needed one third of the money up front, another third halfway through, and the final third when finished.  We were told the work would take about three weeks, and that the shower stall would be done in a couple days. We payed the first third, $3000, on 1/9/16 after our estimate review.  At this time Jason told us to go to Pro Source and choose tile.  He also told us that he usually uses 12x24" tile, but we can choose what we like.
    On 1/16/16 we made it to Pro Source and easily found tile we like for both baths.  The salesman there told us it would take about a week to get the tile, and that we should let our contractor know right away.  We figured that's not a problem because they could work on the game room, or we just use the shower at my parents house while they demo the other bathroom.
    Day 1.  Monday 1/18/16.  Mike (of J & B Remodeling) showed up that morning and began demo on the shower.  I told him that we need to let Jason know that the tile needs ordered right away.
    Day 2.  Tuesday 1/19.  Mike showed up again and continued work on the shower.  He could only work a couple of hours because he came upon plumbing that Jason would have to address.  Mike informed me of the situation and called Jason to let him know.  At this time, I also spoke to Jason and reminded him about the tile, explaining that Pro Source had all of our information and knew that he was our contractor.  He said that he would get it ordered.
    Day 3.  Wednesday 1/20. No show.  I called the office and left a voicemail.
    Day 4.  Thursday 1/21. No show.
    Day 5.  Friday 1/22. No show. I call Jason in the morning.  He says he will be there Monday, and that he ordered the tile from Pro Source, and will take 7-10 days.
    Day 6.  Monday 1/25/16.  No show.  I call him in the afternoon, he tells me that he texted me and that the tile will be too expensive and that he'll bring samples of what fits our budget.  The tile we chose  averaged about $4.00/sq ft for the two baths.
    Day 7.  Tuesday 1/26. No show.
    Day 8.  Wednesday 1/27.  I call at 9:45am since no one has arrived yet.  Jason calls at 9:55 and says he is on his way.  He arrives with his son, and tells me that its take your child to work day.  I found that strange since national "Take Our Daughters and Sons to Work Day" is April 28th this year.  He brings samples and works on plumbing. I tell him that we would like to see samples closer to what we had picked out. And tells me that he will drop some off.  I also expressed some disappointment with the "no shows", and he insisted that he texted me on Monday.  He showed me a text on his phone from 12/31/15.  Even after I pointed out the date and explained that it was from the day of the estimate, he insisted.   He then showed me a text to my number with the wrong area code.   At this point, I'm growing concerned about who we hired.  And a quick Google search reveals that J & B Remodeling has a grade of F with the BBB.  I also discover that an article on Angie's List that Jason told us he wrote on change orders, was actually written by Michael Schroeder.  Jason simply had an eight word quote.  https://www.angieslist.com/articles/change-orders-fix-construction-curveballs.htm
    Day 9.  Thursday 1/28.  Terry shows up and works on the shower drywall and base.
    Day 10.  Friday 1/29.  Terry shows up and works on the shower drywall and base.
    Day 11.  Monday 2/1.  Traded texts and phone calls with Jason about tile.  Finally settled on tile from Home Depot.
    Day 12.  Tuesday 2/2.  Jason texts me. Telling me tile will be in Thursday and they will start tiling then. I remind him that the game room can begin anytime, and he says that will start then as well.
    Day 13. Wednesday 2/3.  No work done.
    Day 14. Thursday 2/4. Terry shows and begins tiling shower.  Mike and Brian show and do the roughwork on the bulkhead in the game room.  It also appears that some other work was done based on the dust.
    Day 15. Friday 2/5.  Terry finishes tile. Still has to do grout. No other work is done.  On this night, my wife and I discuss the quality of the tile work.  Grout joints are uneven. Some tiles are not square. Tile surfaces are uneven. Several of the 2x2" tiles on the floor are loose.  At several places, thin set is coming up through the grout joints to the tile surface. Dabs of thin set have gotten on the floor and toilet seat.  I also discover that left over mortar from the shower floor was dumped behind my grill on the back porch. Small pieces of tiles are scattered through the p-gravel around our porch. No wiring or other work is done for the exhaust fan.
    Sunday 2/7.  We call Jason and discuss these issues.  We send him pictures as requested.  He says that Terry can fix all of these.  I tell him that I want him to come look at the work before anyone comes into my house to do work.
    Monday 2/8.  Jason looks at the work and says they can take the tile down and Terry will re-do it to our liking. He states that they knew the walls were bowed. I asked why they didn't fix them when they were torn down to the studs. He said that wall is shared with the other bathroom. I told him my wife and I will discuss it and give him a call.  He says to let him know by the end of the day.  At 4:34pm, I call him with the following offer:  "We've made a deposit of $3000.  Take the tile down and repair the shower to where its ready for tile. We will pay the full $1800.  Finish the work in the game room. We will pay the full $600.  Then refund the remaining $600 to us."  He stated that we will not get any money back because we cost him work time.  We told him to let us know what he is going to do to make it right.  He said that he has to talk to a couple people, and that he will get back to us.
    We haven't had any communication from him since.  I've called Jason several times over the next two weeks, leaving voicemails each time.
    - Michael S.
  • A
    After finally getting started they were here every morning to do the job.Hats off to Terry & Ryan.Very professional and worked over to get the job done.We had to wait for the granite to get installed and when we were scheduled for the granite they were back the very next day to finish up.We did have a problem after the installation and they were here the next morning to fix the problem.Jason is very knowlegeable of the homes he serves.He knew the wall could come down while they others we interviewed had no clue.Excellent Job very satidfied!
    - Karen I.
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Kitchen & Bath Remodel Contractors in New Kensington

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