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Basement Waterproofing reviews in New Castle

  • B
    Baker's Waterproofing
    He did a good job with the quote.

    The price is a couple thousand dollars more then the others I called. The gentleman was a gem he really was and he did a good job. He had stuff to show me and it was interesting and I learned from him. 

    Then he said they wouldn't be helping me move the furniture from one side of the basement to the other. You see a senior citizen living alone where the heck am i going to get people to do all this.
    - Carmella T.
  • F
    Everdry Basement Waterproofing
    They sent a different crew every day. What should have taken 1 week ended up taking 3 weeks. I have had to call them back out several times because the basement keeps leaking in water. And every time they would send 6-8 guys and only maybe 1 or 2 had I seen before.
    - Carmella T.
  • B
    America's Basement Contractor
    Price is an A I collected three quotes for this project and they were by far the best quote we got. They even helped us out so we could get the complete system with the Durawall Panels. Quality is a B mostly because the concrete that is on top of the drainage system is extremely thin. I can knock on it and hear plastic so that makes me nervous that if anything bigger than a quarter hits it, that it is going to break. Responsiveness is an A we were able to get a hold of them any time we needed and they were very flexible with their scheduling to come out and give us an estimate as well as to get our project done. Punctuality got a N/A as I do not live at the home so I cannot comment on the punctuality of the workers. Professionalism is a B The two individuals I spoke with were very professional and easy to talk to. They were very good about keeping us up to date on when they were going to start and they kept to their projected timeline as well. However, They had a mishap on our job and had I not noticed something had changed I am not sure they would have said anything. A couple of complaint I do have about the project are as follows: Clean up was not as good as I hoped. On some of the Durawall Panels there is mud part way up the wall. The floor was not swept very good after project completion. I was told I did not have to take my outlets off the walls before work started, but they did take them off and did not put them back on after they were done. But all of that is minor because as long as my basement is dry like they claim it will be I am more than happy.
    - William M.
  • A
    Cement Doctor
    Overall I was completely satisfied with the Cement Doctors from my first call to them to completion of my job. I first man I talked to was very punctual and very experienced it all aspects of concrete leeding me to believe that Cement Doctors knew what they are doing.  The office manager had the estimator call me to schedule a home visit to take a look at my multiple issues.  The home visit was schedule with the estimator.  He was 20 minutes early and called on his way.  He explained all the repairs in the detail and explained what he could warranty.  He answered all my question that I brought up.  When the estimator and employee arrived the very neatly dress, very respectful and keep the entire job site clean above all my expectations.  After many months passed, all the work is still in excellent condition.  I am extremely satisfied with the Cement Doctors from top to bottom. I have recommended Cement Doctors to my friends, family and neighbors and also would recommend them to any one with damaged concrete. I will definitely be doing business with Cement Doctors in the future for new concrete projects. They got the job done with professionalism, neatness, and fast.
    - Richard M.
  • C
    Champion Waterproofing Inc
    They gave me an estimate that was mid range to others, but then started to trash talk other waterproofers, which while funny was not the professional type of service we were looking for. We did not use Champion waterproofing.
    - Albert C.
  • A
    America's Basement Contractor
    The crew got it done in 2 days. They worked very hard and did a very good job.
    - Christina U.
  • A
    Everdry Basement Waterproofing
    They are an amazing company with excellent customer service and support!!!
    - Michelle M.
  • B
    America's Basement Contractor
    ...............................................................
    - Carmella T.
  • A
    J & R WATERPROOFING INC
    unknown
    - George Y.
  • A
    Keystone Basement Systems & Structural Repair Inc
    .
    - Dennis G.
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Waterproofing Contractors in New Castle

Companies below are listed in alphabetical order.

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