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Find Top-Rated New Castle Auto Services

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Auto Service reviews in New Castle

  • F
    Bobby Rahal Motorcar Company
    I was in recent negotiations with the dealership over a certified pre-owned vehicle.  My first impression with the dealership was that much of the staff was very stand offish and almost arrogant.  While negotiations were occurring a comment was made by the used car sales manager that if I didn't see the value in the car at their price than I shouldn't buy it.  Value is as much for me to decide as it is for them. I basically came out of there feeling like they were doing ME a favor by selling me a Mercedes, rather than appreciating me as a potentially new customer.   I complained to the sales manager about the poor experience I was having and absolutely no attempt was made by him or anybody else there to earn my business.  I wrote a formal grievance letter to the president of the dealership 2 weeks ago and have left a voicemail for him to get in touch with me.  I have not heard anything back and this confirms how unprofessional the dealership has been with me. As a result, the decision was made not to purchase the vehicle.  I will give my business to a dealership that wants it. 
    - Mark M.
  • A
    Have used Randy for years. Our 1997 Pontiac Transport was regularly maintained at this location. After 200K, the transmission failed. Found a replacement easy enough. Began transition and found more extensive problems than were worth fixing. They were patient while we mulled over the possibilities.
    Randy, Jabber and staff are the greatest.
    - Gregory M.
  • A
    Boughter Automotive Svc
    I made the appointment last  week because my A/C was weak and we're going on a road-trip soon. The A/C was empty, so it was recharged, and the owner asked me to return before the trip to ensure that the system was OK.
    - Dave H.
  • A
    Mccoy Tires & Service
    Milt (the owner) is very punctual.  I have all my car maintenance and repairs done at this shop.  The price that is quoted is the price you will pay.  I think he is very fair and honest and you usually cannot say that about a car repair shop. If he cannot do the job, he will let you know.
    - Janet S.
  • A
    G.O. Crivelli Automotive
    Wonderful, I did a cross word puzzle in the waiting room, drank a cup of coffee and watched some TV.  I have been purchasing my vehicles and getting service from Crivelli for the past 38 years.  I have no regrets.  Wonderful service and Wonderful people.
    - Martha B.
  • A
    Preston Honda
    I give them very high marks for the customer service they provide. I have never let anyone else work on my car. They keep records of all the work they do on your car which makes it easy when need an inspection. Their service is excellent they have a wonderful waiting room. I will give them all A's on everything. They will provide you transportation if you don't want to wait. I will continue to use them in the future.
    - Linda C.
  • A
    Phil Fitts Ford & Lincoln
    Their prices are fair and reasonable. I think any car dealership has got to make a profit, and if they are not making a profit, they will not stay in business. Their prices have always been close to the competition. They have always tried to help. I have always found their service good, although some people said they have higher prices. I found them very good in the long run and I trust them. Their mechanics and service manager communicate well. I have known the owner for 20 years, and he has tried to be as fair as he can.
    - George Y.
  • A
    Nick's Auto Body
    Nick's Auto Body are excellent. They do a wonderful job. I get the complete detail and they wax it, they shampoo the upholstery. The guys they have doing the car are really good. They are very friendly and polite. What is really nice is they take me back home again - I don't know if they do that for everybody. I take my car down, then I drive it back home and they take it back to the shop. They have a nice foyer with coffee and magazines. It takes a while to have the Detailing done so I don't think people would wait for two hours.
    - Carol D.
  • A
    FLYNN'S TIRE & AUTO SVC Store #309
    It was very expeditious service. The people were friendly. I've been there many times. They are straightforward and honest. I asked them to look at my exhaust system and they confirmed what my dealer had said. They gave me an estimate if they did the work. They get enough business around here that they don't need to cheat anybody to do well. Their price is as good as it gets. They are very responsive. They are mechanics so they are professional in their own way.
    - Philip T.
  • A
    my windows were in poor shape, wind blowing in not to mention unsafe!! we had three estimates and Kelly was the gentlemen who was the professional and priced right comp, we were happy with, they came in and installed the windows in about 4 hrs. reviewed the time table for use of the windows, also cleaned up and they were kind and professional. We would recomend them to everyone
    - Loreli G.
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Auto Services in New Castle

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