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Moving reviews in Nazareth

  • C
    Shively's Moving & Storage
    While the crew who moved us were great, hard workers, our job was grossly underestimated. We were told it would take seven hours with one truck. After over 14 hours, we asked them to send someone back the next day to finish putting outer furniture back together. Had the job been estimated properly, they would have sent two trucks and it would have still been over seven hours.
    - Jessica K.
  • A
    Alpha International Movers Inc
    These guys are amazing. They worked their butts off and never complained. We moved from a big house to a ranch and fitting all the stuff in was difficult but they did it. They did everything they could to make sure nothing was damaged. One young man ( wish I remembered his name) stepped in mud and made a shoe with packing material and tape so that he wouldn't mess up the house but could keep working. Matt should be very proud of his business and the guys who work for him. I have moved several times over the years and never had better movers.
    - John K.
  • A
    Ruth's Movers
    The best we could of asked for since the situation was complicated. Joe is old school, his word is what you get. His workers were polite and did everything he asked of them. He packed a truck like nobody I ever saw, didn't miss an inch of space!
    - doreen m.
  • F
    Dr Clutter Moving & Hauling
    Dr. Clutter is unprofessional, lacks communication, is disrespectful , and is unable to take responsibility for its actions. Three movers were supposed to arrive at 9:30 A.M. at my apartment to transport my possessions to my new residence, which is 14 miles away, and then to transport the contents of my storage unit to my new residence. At 9:50, I called the number on the website and a cell number for “Scott” because no one had shown up. When “Scott” returned my call, he informed me that I should have received a call letting me know that the movers would not be arriving until 11:00. (I had not been called.) At 12:40, a man (his first day on the job) and his girlfriend (not an employee of Dr. Clutter) showed up in an empty truck that did not have blankets or any items to secure contents in place. The two started to take out items from my apartment, placing some in the truck and leaving others in the sidewalk courtyard. After the man received a call informing him that additional help and blankets were still 30 minutes out, they stopped working. All the while I was trying to reach someone at either of the Dr. Clutter phone numbers. Finally, the mover was able to reach his boss and handed me the phone. I was told that he was giving me an additional three men to help with the move, and that they would soon be there. When the additional movers arrived (with blankets) at 1:30, the first truck was moved to another area of the parking lot and the new truck was backed in. The three new movers began placing my furniture in the truck and placing other items in the courtyard. One mover spent time posing in front of a mirror that was leaning against the mailboxes. Meanwhile, the original movers were emptying the contents of the first truck in the parking lot and on the lawn. The movers had a total disregard for my possessions, dropping my things and tossing boxes haphazardly onto the truck. There was no strategy or plan for loading the items. My kitchen table was placed upside down on top of something, and one of the movers stood on it as he tossed items further into the truck. I repeatedly asked that they be careful with my things, but they ignored me. When the second truck was mostly filled, they decided to place items back on the first truck. As this was all going on, I was once again calling the two numbers that I had, hoping to reach someone in charge. Within minutes of arriving at my new residence, “Scott” finally called. He told me that I should tell his guys to reduce my bill by 5%. I told him that I wasn’t going to agree on a price until I saw the condition of my items. Because there was no organization in terms of how things were placed on the truck, the unloading was equally disorganized. The movers decided to place a blanket in the dining room so they could unload boxes, lamps, etc. there until the rugs and furniture were in place. Then they would put the items in the correct rooms. When the kitchen table was brought in, I noticed scratches and a huge gash. The mover that had been standing on the table said it wasn’t his fault because he had placed a blanket on it. I told the first mover that I wanted his boss to come to my house right away to see the damage. After he spoke to his boss, he told me that the boss was not coming and that they were told to empty the contents of the truck and to leave. Plus, they were not going to retrieve my items from my storage unit. Just before they left, one of the movers handed me an invoice to sign, indicating that they had delivered my furniture. Other than my name and my original address, there was nothing written on the invoice. When I pointed that out, he drew a squiggly line through the lined area and said I was not paying for the move. At the bottom, I wrote, “Furniture delivered. At least one item damaged.” Then he flipped over the invoice, only showing lines for a signature, and told me that I needed to initial it. After reading it, I said I would not sign it. He started to walk away without giving me a copy. I told him that he needed to give me a copy. He did. I once again called the two phone numbers I had. Eventually, I spoke to “Scott.” It turned out there were two Scotts, and somehow this was my problem and it somehow was supposed to exonerate them from any wrongdoing. Scott made excuses for every aspect of the move, suggesting that this was not normal and therefore I shouldn’t hold it against them. He said he would not be charging me for the move. That it was “a wash.” I told him I wanted to be reimbursed for my table that they damaged. He said no. He said that I had signed an agreement that they would only pay 75 cents per pound of damaged items. I explained that I was given that document at the end of the move and that I did not sign it. His response was that his guys were supposed to have me sign it before they started moving my items. He also said that the men who showed up in the second truck were his most experienced movers. He asked me to send him pictures of the damaged table to his Dr. Clutter email, which I did. After three days not receiving a response, I sent Scott an email at the same Dr. Clutter email address asking if we were going to settle this issue between the two of us or if we needed to settle it in small claims court. I also indicated that as I unpacked, I was discovering more damaged and broken items. He responded, “I didn’t charge you for the move. Get with it. That was well over 1000 dollars. So please take it to small clams.” $345 (the agreed upon three movers, had they actually worked the full 3 hours) + $42 ($3/mile X 14 miles between residences) = $387 (total cost, not “well over 1000 dollars"). Dr. Clutter is unprofessional, lacks communication, is disrespectful , and is unable to take responsibility for its actions.
    - Geraldine G.
  • A
    Lytle Property LLC
    The guys (Steven and Mike) were organized, on time, professional, and very knowledgeable. They packed the truck like magicians. Mike even fixed my broken (well before we moved) bed. We were very impressed and would highly recommend them to anyone.
    - Megan L.
  • A
    B&D Movers
    I would highly recommend B&D Movers.  Their pricing was fair, they arrived when promised, they worked hard and efficiently, they were courteous and they were careful with our belongings.  I don't think you could ask for better service.
    - Rhonda S.
  • A
    ABC Moving Service
    The showed up got right to work and there wasn't a lot of standing around.  They worked well into the evening and then when it starting to rain we decided to stop and start the next morning.  The team was friendly and professional and the owner supervised the job from start to finish.
    - Matthew F.
  • A
    Shively's Moving & Storage
    Excellent! Better than I expected. The crew arrived on time, made a quick assessment of our furniture and belongings, and got to work quickly. Most of the crew were very careful, especially the crew leader Mike. Took 5 hours to load our stuff, then about 6 hours to unload at the new house. I drove ahead of them and noticed their driver was very careful, went very slowly around turns & over bumpy streets. We had very little damage, just one nick in the woodwork and one chair had a very small tear. They were very, very careful with the big & expensive pieces -- we have some antique furniture and they were super careful with that. They asked appropriate questions and were more helpful than I expected, they moved some new furniture that I had delivered to the new house, no problem. They worked until 8:30 PM to get the move done in one day. The owners, Diane and her husband, were easy to deal with. I actually re-scheduled the move on short notice (pushed it back one day), and they were able to accomodate that request. I certainly recommend Shively's for local moves in the Lehigh Valley.
    - Mark P.
  • A
    Shively's Moving & Storage
    After hearing enough horror stories of bad moving experiences, we were cautious and braced for the worse. I couldn't have been more pleased with how everything went! The owner of the company was able to schedule the move with only a week and a half notice, quoted me a price over the phone and confirmed the service. Three movers (Mike, Steve and Tim) showed up promptly at 8 am, ready to work. They were polite, industrious and focused. We did not have everything packed up nor ready to move; they worked around our mess and were flexible with special requests. Nothing was damaged and it was definitely worth the money spent! I highly recommend Shively's!
    - Kathleen W.
  • A
    Shively's Moving & Storage
    Everything went very well. I would definitely use Shively's again.
    - Sandra W.
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Moving Companies in Nazareth

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