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Water Heater Repair And Installation reviews in Morton

  • A
    Oliver Heating, Cooling, Plumbing, & Electrical
    1 & 2 - We had a significant gas leak in our gas service line to the range. We called 911 and nine emergency vehicles showed up at 10:00 P.M. on a Saturday night from the police department, fire department, ambulance, etc. The emergency personnel got everyone out the house and called PECO. Peco arrived in ten minutes, identified the leak, and turned off our gas service to the house. Oliver's technician arrived promptly, had to move our kitchen gas range out from the wall in order to get to the section of pipe that was leaking gas within the wall. He then repaired or replaced the necessary pipe section and did a fast, clean, and professional lob. He also replaced the affected part in the gas heater (a $720 part that was totally covered by my great Oliver Service Contract). 3 & 4 - Three days later another Oliver technician arrived to install a new faucet in our laundry tub and replace our 14 year old leaking hot water heater. I was amazed that this job was done in about three hours by just one man, including taking away the old dirty rusting water heater and taking away all related piping and trash. He also thoroughly mopped our entire basement floor, leaving it much cleaner than it was when he arrived.
    - Robert G.
  • C
    Oliver Heating, Cooling, Plumbing, & Electrical
    In short, it took Oliver 3.5 weeks just to provide an estimate on a $4,000 project. Having spent $25,000 on plumbing and A/C over the last 2 years, take my word: if you want good customer service and a competitive price, go with one of the local competitors (Adam, WM Henderson, etc.) because my experience is that they will provide better customer service and a better price. Even though Oliver is headquarters in my backyard, I've tried to work with them on multiple projects and they've fallen short in several ways every time. Read below for a summary of this project: I first contacted Oliver on June 24 to request a combined estimate for extending our baseboard heat into a new master bedroom and moving our ductless split system into that new space. An estimator came to our house on June 29. After examining the A/C system, he explained that he could not provide an estimate for baseboard heat and that a second estimator would need to visit. He was unable to come to our house until July 8 and explained that he could provide an estimate by July 11. Only July 14, I emailed both estimators and on July 15 and 16, called their office but still received no explanation for why the estimate was late and why it had taken OVER 3 WEEKS to get a response. I finally received an estimate for one part of the project on July 18 and for the second part on July 20 and the total was roughly double that of a local competitor.
    - Siddhartha M.
  • A
    Oliver Heating, Cooling, Plumbing, & Electrical
    The heater cleanings are the most thorough I have ever seen (in 35 years.) The techs are knowledgeable and personable. I was able to watch and ask questions as the work was progressing. I have had 2 heater cleanings, which come with annual service contracts. I have also had 2 service calls. The first one the heater refused to run. I called and they sent a technician within a couple of hours. He found the problem (a ��blocked filter) replaced it and re-started the heater. The second repair was for the mixing valve which is part of the hot water system (which runs off the oil heater.) I was not getting very much hot water. The tech came out and remembered being at my house once before. He knew the heater pretty well. He determined that the valve needed replacement. He went back to the office. They ordered the valve and called me when it came in, then came right over to install it. Since then I have had plenty of hot water! I have dealt with several technicians and office staff and they are always very helpful and professional.
    - Rich C.
  • A
    Wm. Henderson Plumbing, Heating & Cooling Inc.
    I couldn't be happier with the work performed by William Henderson Heating & Plumbing. They punctually arrived at 8am every morning. Most impressive of all, they STOPPED work and called me to discuss my options when unforeseen obstacles with retrofitting A/C to our house arose. Rather than finish the job, collect their check, and leave me to suffer the consequences of a shoddy install, they were willing to let me look at my options for a week before resuming work. They are true professionals.
    - Siddhartha M.
  • A
    Paul Shoenberger Plumbing & Heating
    The job was amazing. Paul was quick to respond to all calls and messages. He was able to easily schedule time for the quote and came in at a really reasonable price in comparison to the other quotes we received. 
    On the day of the work, he and his assistant completed both jobs in an effective manner. They arrived on time, worked efficiently, were communicative with my husband  (who was home working on other projects), cleaned up everything when they were done and finished both projects in a day (other companies said the work would take two full days)!
    They even pointed out a leak issue with our sink but shared with my husband that he could probably fix it himself, since they understood he had the skill to do it. 
    We cannot recommend Paul enough. We look forward to working with him on future projects, as we have a fixer-upper house that needs some work. So we'll be calling him for various other projects. We've recommend him to several of our friends.
    - Alina T.
  • A
    LYNCH PLUMBING & HEATING
    They are a very good, reliable company. They come as soon as you need them. This is important to me. I like that they have an answering service in the off hours and will come out on a Sunday, if necessary.
    - BARRY S.
  • A
    THE DRAIN SURGEON
    Pete was great. He was fair and honest and I would recommend him to anyone
    - Kevin A.
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