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How to Choose Between Wedding Reception Venues

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wedding reception venue

Banquet Hall reviews in Morrisville

  • F
    To anyone CONSIDERING A WEDDING RECEPTION at MAGGIOS PLEASE SERIOUSLY CONSIDER THE FOLLOWING - We entrusted Maggios to provide service and an atmosphere one would expect at a recent wedding reception. The following is what we encountered: (1) People attending a 40th birthday party in the next room decided that they liked our music so they opened the door that otherwise separated the rooms and inexplicably decided to enter our room and began dancing during our event as though this were a public event. They did this at least a half dozen times. (2) People from the birthday party also used our room and the dance floor as a cut-through to their room; running between people dancing. (3) People from the birthday party and otherwise unidentified individuals got in line and took food from our buffet and ordered drinks from our open bar on numerous occasions. (4) We found uninvited and unknown individuals loitering at the sign-in table going through information at the table. (5) The door directly beside the sweetheart table was opened and closed by the other party repeatedly during the reception, distracting those attending. Maggios management was notified that evening of this outrageous behavior yet it continued to the extent that I (father of the groom) needed to address the other party myself to make it stop. After numerous calls to Maggios ownership here is what happened when we spoke: (1) I was told "not to worry". We wouldn't be charged anything additional due to what uninvited people took from the bar and buffet. (Isn't it the point that people were interrupting and stealing drinks and food from our wedding reception?) (2) I was told that Maggios staff had no ability to manage this behavior nor did they feel it was their responsibility in any way to control the actions of other guests at their establishment. (Are they serious?) (3) After requesting an adjustment to our bill for this substandard and incompetent service, I was told that it was my word against the event manager (Do I really need to defend what dozens of other attendees witnessed? Is this a position you want to be in on such a special day?) (4) After a great deal of debate (as though I should in any way need to debate this), Maggios said they did not understand what I wanted. (Again, seriously? How about a heartfelt apology? How about the assurance that corrective action would be taken for other events? How about being appalled by the actions of the other party? How about taking responsibility? How about proactively attempting to make things right?) (5) After informing the woman from Maggios that I was extremely dissatisfied with her response, she hung up on me. Please consider if this is an experience you want to encounter when looking for venues - especially for special events.
    - Michael B.
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Banquet Halls in Morrisville

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