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Home Improvement reviews in Morgantown

  • A
    Scott Fick Plumbing, Heating And Cooling
    It went great. The service call was very reasonably priced. I got a quote on Thursday, and they came out Friday to do the work. Even though they got very busy and got started on the job late, the technician was extremely thorough and stayed until the entire job was complete. He was very professional, courtesy and friendly. He explained the entire job before he started and made sure I understood what he was doing while the job was going on. Javon kept everything very clean while he was working and cleaned up completely when finished. I would absolutely hire again for plumbing or hvac.
    - Beth K.
  • A
    Wilco Electric Inc
    Wilco will be the only electrical company we will call in the future. They were on time, so professional. Our major problem in our bathroom was done by the previous owner. The electrican took the time to show us, where the previous owner put a mirror over the electrical connection box. The previous owners ran wire over the studs and covered the wire with a piece of wood. After, they attached the wood, they took an air gun and shot nails through the wood into and hitting the wires. This could of caused a fire.
    - Christopher & Michele K.
  • A
    JD Tile
    All I can say is......I'm so glad I found JD TILE!!!!!!!! Best in the business. Great guys. Absolutely awesome work. Their ideas are outstanding!!!!! After the clean-up........would have never known they were there......except......I HAVE THIS GORGEOUS KITCHEN NOW!!!!!!!
    - Pat M.
  • A
    Your Choice LLC
    It went wonderful. She started in my mud room and worked 5 straight hours until my master bedroom was complete. Julia is very hard worker and professional. I am having her come again. I finally found a professional home cleaning person, who is better than I expected. I tried a couple housecleaners over the years, but I had to clean up after they left. Finally, I found someone I can trust and does exactly what you expect and more.
    - Christopher & Michele K.
  • A
    CertaPro Painters�� of Quakertown
    We used CertaPro before and loved their work. So, I called them again. Nevin Eberly came and gave me the estimate and we scheduled the work while we went away for a long weekend. We came home to a fabulous (new looking) bathroom. The caulking, clean-up, and paint job was well above our expectations. Nevin is a wonderful person to work with.
    - Christopher & Michele K.
  • A
    JMT Awnings

    I contacted four vendors and told all they were in competition.  One vendor failed to send a quote. One vendor was eliminated because of poor reviews concerning communications and follow-through.  The highest priced quote was $2,600 over the JMT quote.   JMT offered the best price, shortest lead-time, robust equipment and long experience.  The installation was scheduled and the appointment kept. Install time was about three hours. Four men arrived and each man on the team worked efficiently and tended to many details, including touching up a few tiny dings to the paint work on the frame, insuring a clean concealed electrical connection and a quality clean-up after the work was completed.   We were happy with our choices of size, colors and JMT.  JMT are pros and based on our experience we are happy to recommend them to family and friends.

    - Aaron M.
  • D
    Clear Flow Water Solutions LLC

     After Clear Flow Water Solutions did all of their work, which was contracted through American Home Shield, I had another plumber from Haller Enterprises come to evaluate what was done.

    So, the evening of April 4 I went into the basement and saw that there was a leak and it seemed to be coming from the hot water heater. The heater was around 16 years old and I was expecting it to fail anytime. We called American Home Shield (AHS) and told them of the problem. They were prompt in getting back to me letting me know that a work order was in and Clear Flow Water Solutions (cfws) would be calling me as soon as possible. The leak was getting bigger and bigger, so I called the emergency on call number because I didn't want a flood in the basement. Never got a call back. Thank God for You Tube and a video on how to shut down the hot water heater. I was called the next morning by CFWS and told someone would be out and they were, prompt and timely. I was told that yes it was the heater and although they didn't have a 50 gallon tank with them, they should be able to take care of the issue the following day. Later that day, I got a call about the uncovered costs and that would be about $500. I expected some costs as AHS rarely covers everything. I had a question about the expansion tank being replaced as that alone was over $300 and I replaced it the year before. I was told that the hot water heater manufacturer required a new expansion tank because if there was a problem with the hot water heater, CFWS would be responsible for repairing and/or replacing the tank. I could see that, so no problem.

    The next day, CFWS was out and installed the new hot water heater. The plumber, I believe his name is Mike, left the old expansion tank on the cold water line. No big deal, everything seemed to be working. 11 days later, the new hot water heater was leaking Saturday evening, quite a bit. I called AMS, they said I had to call CFWS and/or the manufacturer of the hot water heater. So I call CFWS main and emergency number 4 times each between 7 and 10 PM and one more call around 3-4 AM, left a messages at both the office and for "Dave," who I now assume is the owner/operator mentioned on their web site. No calls back at all, for what I call an emergency. Jose called the next morning, he said he saw the messages on the company machine and called me. He said he would be out right away and he was. He was at my house for a while trying to find the leak and wasn't able to. He checked the pressure in the hot water heater, it was 82 psi - too high for the heater and that could be causing the leak and maybe I needed a new pressure release valve (PRV) which is responsible for changing the high pressure from the outside of the house to the much lower operating pressure inside the house. He said lets wait and see what happens. He left his number and told me to call him if it happens again. Several days later, the hot water heater is leaking again so I am getting irritated. I called CFWS office and left a message and I called Jose, I left him a voice mail saying it was leaking and I called back a few minutes later to report a spike in the hot water temperature, and he answered. He said he would call the office in the morning to let them know about the problem as the next day, Friday the 22, was his day off. I got no calls at all. The weekend arrives, there is still a leak so I call "Dave" on the emergency line. This time he calls back, he is irritated too - I did leave a bit of a nasty message. He starts in with your PRV valve is bad, that's causing the leak, it needs to be replaced and the reason it hasn't been done is because AMS doesn't cover it and do I want to pay for it. Well, that was the first that I heard anything about getting it fixed and costs. I also thought while the PRV valve was the prime suspect, the cause of the leak was still unknown. So I said yes, please replace the valve and I was told someone would be out (this was a Saturday) between 1-5 pm. 6:30 (ish) rolls around, the guy calls to let me know that I am on his list but he still has jobs to do but running late. He added he is still planning on coming. He calls around 8:30, he is on his way but he is 40 or more minutes away. I am thinking he has been working all day it will be 9 or later before he even gets to my house, he is going to want to rush through the job to just get it done. So I ask can someone come Sunday. He said he will get back to me, he does and said yes that the guy will be out around 7:45 am. Sunday morning, 8:45 am rolls around and no call to let me know anyone is on their way. So I run to get coffee and a newspaper at the Sheetz less than 2 miles from my house. My wife calls me, the guy is there so I start driving home. He is done before I even get home. I think great, job done and he leaves. I go into the basement. I see on the main water line 2 PRV valves, the old one placed before the water meter and the new one placed after, and he left some part on the floor. Several days later, we developed another leak on a pipe that was worked on. CFWS sent a guy out right away. He found ice damage to the pipe that leads to the outside spigot and that's were the leak was coming from, not with any of the work the guy did on Sunday.

    I called Haller Enterprises and scheduled a plumber to come and take a look at what's going on. Shane arrives and I show him everything. He did confirm that ice caused the pipe to break causing the last leak in the basement. When he looked at everything else, he stated he hates to say anything bad about what someone else does but what CFWS did, didn't make any sense. First, the new expansion tank. The setting for the pressure inside the tank wasn't changed from the factory setting and wasn't going to work with the house water pressure, maybe contribuiting to the leak the hot water heater was having (my question, not Shane's comment). Also, they left the original expansion tank which could be another source of a leak in the future. Second, the instillation. Galvanized pipe was used to attach the new expansion tank to the cold water line. I was told this isn't used much anymore in new homes as it's life isn't as long pipe made from other materials. But, he added that the tank will probably need to be replaced before the pipe has a problem. The pressure within the hot water heater was too high for the tanks normal operation, why wasn't this adjusted after the instillation. Third the PRV valve. I was told you only need one. Shane asked if the pressure on the old one was adjusted, I said no - he said that could have been tried before a new one was put in. After the 2nd PRV valve was put in, my water pressure dropped from 82 psi to barely 30 (measured by Haller). Quite a big difference and Kirk said, "You won't notice a difference." I was told by CFWS that the operating pressure for the hot water heater was 40-60 psi. With that big of a drop in pressure, it was like the water was trickling out of the faucets. Additionally, a dual check valve was removed to put the new PRV valve on the water line, thank God Kirk didn't clean up after himself. This valve is placed on your water line by the township so when outside the house water pressure drops, water from inside the house won't go back into the water line. This is required by the township. Shane added that this was all "cosmetic" and wouldn't affect how the plumbing works but didn't comment further on any issue arising from the dual check valve being removed. It cost $344 to clean up everything that was done.

    Again, while these complaints are about "cosmetic" issues, I would like a plumber to work on my house like it's his or hers. I can't complain about cost (except for the work to fix things up) and AHS did pay the majority of the costs but I still paid and I expect the job to be done right the first time. I am sure that the guys at CFWS would not have done what they did if they were working on their homes. They did their job, but half-a__ed. Why would you install a new hot water heater and not check/adjust the PRV valve or adjust the expansion tank pressure so all pressures are correct for normal function. Additionally, when I called and spoke to the receptionist/dispatcher about the issues I was having, I was informed that there was no record of my weekend emergency calls, she knew nothing of my messages on the company answering machine and had no record that Jose got my call or came to my house OR that he called the company to let them know I was still having a problem. There is no communication going on at all within that company. God help you if you have an emergency. Their web site says emergency 24 hour service. I only got one call back after at least 7 or more. CFWS wasn't the worse company I have ever dealt with, but they weren't the best. They left a bad enough taste in my mouth that I doubt I will deal with them again. A shame because they do have nice, professional acting people working there and maybe if they made a little more effort....

    - Brent C.
  • A
    Bachman's Roofing Building & Remodeling Inc
    Bachman's is the best!!!   Their salesman Jim E. was the best.  Great prices, great quality of work, fast turn around between estimate and work being completed.   Bachman's will be the only roofing company allowed to do my projects. They were so professional and outstanding in their work ethics.I have referred Bachman's to many of my friends, family and neighbors.
    - Christopher & Michele K.
  • A
    Stump's Decks and Porches

    Stump's installed a beautiful deck in six days, as per an agreed plan, according to my design, for the agreed price. They used quality materials and the workmanship was superior. I am very pleased with the result and recommend them to all.
    It took a while for me to recognize that I needed a company of the size and experience of Stump's.
    There was an existing deck attached to the house we had just purchased that was 10' by 19,' about five years old, all pressure treated pine,. The deck had not been sealed or maintained. The railings were made from the poorest grade lumber and at the time were warped and splitting. My first idea was to increase the deck size to 20' by 26' and replace both the rails and floor with new low maintenance plastic materials. I researched cost of materials at Lowe's and Home Depot. Estimates ran about $15,000 for materials alone, but I was very disappointed with the quality and colors available.
    I was referred to a small contractor who was willing to build the deck for time plus materials. The contractor was fuzzy about the time required, maybe two to three weeks. He sent me to a distributor that handled better grades and brands. The estimate for materials jumped to $18,000 plus.
    Stump's principal business is building decks. The difference soon became apparent in our dealings. They have a professional estimator who gave me a firm estimate within a short time after his first visit. The design people listened to my requirements and produced the required drawings for construction permits. Professional construction crews built the deck using the latest specialized tools, materials and building techniques. This division of responsibilities proved to be a key to the success of the project.
    The Stump's management researches the latest technology and materials. They have sufficient volume to specify quality materials and contract for them direct from the producers. The sizes of the boards and the quality of the lumber was far beyond what I found in my initial searches. The building crew were experienced craftsmen who took care in fitting the elements together. This deck was built in early March 2016 in very cold weather.
    One detail that impressed me. Stump's had a small bulldozer with a 2' auger that dug post holes quickly in the frozen earth. In place of poured concrete footings they used large precast reinforced concrete disks that just fit the holes. It was an elegant way to save time, avoid problems with concrete curing in cold weather and still improve the quality of the product.
    - Aaron M.
  • A
    Reichardt Remodeling
    Dan Reichardt and his coworker, Tyler, were wonderful to work with.  They did excellent work.  They kept the work area in clean condition.  They were punctual in their start time, courteous in all aspects and went the extra mile to make sure the work was completed correctly.  We intend to use their services in the future.
    - ronald m.
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Home Improvement Services in Morgantown

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