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Roofing reviews in Media

  • A
    Fantastic! From the beginning, Isaac was great to work with. He arrived when he said he would for the estimate. Explained the options and made recommendations most beneficial for us. The estimate was reasonable and he honored the discount I saw advertised. They perform the work with $0 up front, that���s right, $0! He explained clearly what the process would be and as he said, called in a few days to tell the scheduled day of work. He again arrived promptly with his crew who were professional and gentlemenly. I could see they were concerned about safety as I had my granddaughter wth me and they were careful if we had to go outside. Isaac checked in with the crew throughout the day and brought me up to speed with the project. As he stated, they completed the work within the daylight hours and cleaned up beautifully! We added a recommended chimney cement topping which was something they noticed when up on the roof. He showed me pictures and suggested a price but also said I could get another contractor but should get it done to prevent leaks. The picture said it all, so I asked him to do the job. We LOVE the new gutters. The clean look dresses up the house and the larger size should solve the water issues we���ve had. It even rained that night and they worked well. Finally, I was prepared to pay Isaac at the end of the day, but since it had grown dark while they were cleaning up, he said he���d come back the next day so we could do a walk-around in the day light before I gave him the check. What a great business practice! He again came in the morning when he said and agreed to fix a small (extension of the downspout) very soon. Young Isaac is very personable, knowledgeable, and an excellent contractor who inspired confidence from the first contact on the phone. You can���t go wrong if you use Isaac Home Improvements!
    - Joanne C.
  • C
    I contacted J. Parker to review a leak situation I had occurring at my property. They were very responsive on the phone and made an effort to get out to my property right away. Unfortunately, they did not show up on the day that was confirmed but I understand it was short notice and things happen. The next morning, they were out at my property and provided an analysis over the phone. I asked Al to provide a quote for the repair but then never heard anything back. While I would have loved to use them, based on their responsiveness initially, the lack of follow up and even an estimate makes me question their willingness to perform the work. Perhaps my job was not sufficient enough based on their backlog. I understand these circumstances and would have appreciated an honest response instead of none at all. Their reputation is good so I imagine my circumstance was probably based on a non-desirable job.
    - Mark L.
  • A
    Possibly the best contractor I've ever used. James was incredibly responsive, performed the job within a few days after quote and did a perfect job. It's sometimes hard to find a trustworthy contractor who both cares about quality and understands customer service. James is the real deal. I can't recommend him highly enough. He's the first # I call when I need outdoor repairs. 5-stars.
    - Mark O.
  • A
    Excellent service. It is difficult to find someone who will actually clean out the gutters rather than blow water up the downspouts and call them "clean". Very professional. Would definitely use again.
    - Robert F.
  • A
    They sent someone out to inspect at a time convenient for me. Sent pics and info and an estimate. They even suggested some things I could do to improve grading/drainage. They adapted to my preferred communication by email, given my meeting-heavy work days. Once scheduled and I paid a third, the work was done within 10 calendar days. There was a tiny snafu on letting me know a little late which day they���d be coming out. But I can���t come up with anything negative to say. Good working with you. Looking at for a bigger project.
    - Kathleen P.
  • A
    I selected Pristine Gutter Services based on all of the excellent reviews and all of my expectations were met. Kenneth was responsive, friendly, and professional. He provided a reasonable quote for our gutter cleaning, and when he identified that the amount of clogging was less than anticipated, he charged me less than originally quoted. His honesty and professionalism were much appreciated. Providing pictures of the cleaned gutters is also a nice touch. I will definitely use Pristine Gutter Services next time I need my gutters cleaned, and highly recommend to anyone.
    - Brad R.
  • A
    The project went perfectly. We bought a house that needed all new gutters, but were only able to do a portion of the work up front. Brian and his team were responsive in our communications, creative in their solution to our problem, flexible in how we needed to complete the work, and totally professional for the entirety of the project. I would absolutely hire them again, and plan to as soon as we are able to complete the project on our home. I strongly recommend Gutter Brothers.
    - Katherine R.
  • A
    The scheduling and payment system is very fast and efficient, which we appreciate. We have a lot of trees around so our gutters can get pretty gross, but Gutter Brothers took care of them quickly and the team members were very neat and courteous. We look forward to hiring them again.
    - Laura S.
  • F
    BEWARE!!!! This is not a company that stands behind its work or products. We hired union roofing to replace and fix our leaking roof and skylight. On the 3 year anniversary of replacing our roof the roofer comes out to check on the roof. He demands $1000 to re-coat the roof. I was told I would be out of warranty and the roof would not be covered for any leaks. I told him I'd prefer to wait until the weather breaks. Of course, the roof begins to leak immediately after the roofer went on the roof. There were no signs of leakage prior to this refusal to give them $1000 immediately. When I called to address the leak they were rude and unaccommodating. Their contract states there needs to have a re-coating within 3 years or the warranty is void. I am within 10 days of the expiration of the three year period and they will not even come out to look at the leak. I explained to the roofer that I'd prefer to get the roof coated when the weather is not between 2-10 degrees. I was told I am out of warranty and the roof would not be covered for any leaks. I spoke to several roofers who state its best to wait until the weather permits to do a coating or there could be additional issues. When I bought that up to the roofer he ignored the fact that it has been below 20 degrees for the last month. When I called to speak with the owner the staff was rude. I was told he was unavailable and would not call me back. I was told a supervisor would call me. Still waiting...
    - Constance J.
  • A
    Just great. The communication was wonderful and work was done quickly and professionally. Total clean up and fixed everything that needed fixing. Couldn't ask for a more caring and helpful professional than Bob. Thank you so much.
    - Steve M.
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Roofing Contractors in Media

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