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Hauling reviews in Media

  • A
    JDog Junk Removal & Hauling- W. Main Line
    The JDog truck with two young gentlemen arrive as scheduled. They were very professional and excellent workers. The job was done to my complete satisfaction. It was an off and on rainy day so as expected the kitchen floor got a little dirty and the two workers offered to clean the floor, such a nice gesture. The price quoted was the price paid, no surprises. I highly recommend JDog to everyone in need of a cleanout.
    - Al L.
  • A
    Rick's Tree Service LLC
    Ricks is always great, I have used them multiple times and thet are always prompt, courteous, and professional. They also typically are less expensive than some competitors that I have explored using in the past. Will continue to use them in the future.
    - Joe B.
  • A
    Delco Cleanouts
    Scheduling was prompt; I needed to get the couches out as a new furniture delivery was scheduled for the next day. I might have been able to get a little lower cost by shopping around, but Tom was able to set the appointment for the day after I called.
    The guys called to see if they could come by earlier than scheduled as they were running ahead. That was no problem. It took them about a half hour to move everything into the truck. I'd asked for an estimate, but didn't get one until after they'd loaded the truck. That may be general practice, but I felt a bit uncomfortable "flying blind" until they told me. I did get the 10% discount for being an Angie's List member. Balancing the final price with the prompt response, I feel it was a fair amount.
    This was my first time using a cleanout service. I had everything cleared away so they could get at the stuff earmarked for removal, so I think that helped with the speed of removal. The guys were courteous and professional.
    Overall, an excellent experience. I would use them again.
    - ANDREW K.
  • A
    Delco Cleanouts
    We have used Delco Cleanouts 3 times in the past 2 months.  We were preparing to put our house on the market and kept finding more and more things that we didn't want or need.  There were also things that we just couldn't manage to carry out of the basement or attic ourselves.  They came, disassembled things and carried them out.  It was surprising how fast they are.  It was so convenient that we didn't hesitate to call them 2 more times.  


    - Laura H.
  • A
    TNT Removal & Disposal LLC
    This company is wonderful. The men came as promised and removed everything from the attic. There were a lot of heavy things up there and they had to come down the pull-down stairs but they moved quickly and efficiently. I have used this company before and I think they are wonderful!! And they don't just throw things out. They find uses for things when possible.
    - Shura S.
  • C
    PhillyJunk, Inc
    I apologize for the length.  This is a cautionary tale.  If you just want to get to my point, skip to the last 2 paragraphs.
    I spoke with the owner, Marty Ingram, who was very accessible, and was able to schedule the pick-up within a couple days.  He was very accommodating when I pushed the service back because we had more stuff to go through before the unit would be ready to be cleaned out.  My suggestion for the start time on the new day, 1:00, when I could be there, was considered too late in case the job went so long that they couldn't drop off the load at the junkyard by closing time.  So 11:00 was made the start time, and a relative was there to greet the haulers and give instructions.  I left notes on most doors with instructions on what stayed & what was to go.  On my old bedroom door the note stated "Take everything on the floor except piles labeled 'stay.' Take the bed & everything on it.  Take everything out of the bookcase."  I thought that clearly implied that things left on the desk (important papers, and things piled there by us to be saved), and on a dresser (less important childhood clutter of mine that I wanted to go through), were to be left.  My relative thinks she told them to leave the desk alone, but she doesn't remember for sure.  She saw them start the job, approved of what she saw, & left them alone to do the work.  She was very impressed with their speed & efficiency. 
    I arrived around 1:00 and immediately saw the desk & dresser cleared.  A passport was at least left on the desk.  The first truck had already left, so the stuff was gone.  I was upset but I figured there was nothing I could do about it.  
    I don't remember exactly what happened in the living room; I wasn't there for some of its clearing, and for the rest I must not have been paying attention.  I had left a note about taking everything on the floor, but I don't remember what else it said. Again, I believe I implied, "leave what is on furniture that I have not explicitly told you to clear," but unfortunately I didn't write that.  I was questioned about LPs under an old secretary desk (some of which were touching the floor) and said they were to stay.  I know I clarified instructions on my mother's bedroom, and I paid more attention to that cleanout.  We clarified that some things that had not been cleared from the otherwise cleaned out dining room were, in fact, supposed to go.  Near the completion of the job I noticed that framed family pictures were missing from the top of the secretary desk in the living room.  I was shocked, because another framed collage (that had been buried somewhere in the living room) had been saved.  I asked the guys, but they didn't remember throwing the pictures out.  I was upset, but overall, we were relieved (the amount of junk that had been kept over the years had overwhelmed us - it wasn't "Hoarders" - but given another 10-20 years it could have been), incredibly thankful, and tipped the two guys who were very personable and efficient. 
    After they left I called Marty to see if there were any way the pictures could be found (they were on the 2nd of 3 trucks - long gone - but I figured I had to at least try).  Was the junk at all manually sifted through (it all went onto one truck, but the website [and i thought their truck] claimed that they recycled what they could - to me that means there's some process to separate trash from recyclable).  I was told no, the stuff was pulverized into little cubes within minutes of arrival at the junkyard.  My next question: why weren't these guys paying attention?  Wouldn't framed pictures make someone pause and ask if they should be saved?  I was told, no, these guys were trained to not look too closely at people's stuff to prevent violations of privacy.  I understand that, but a passport was (thankfully) recognized and set aside.  Another picture collage was retrieved from chaos.  This was not an estate cleanout.  We were preparing an elderly relative's home to be livable after a serious illness (and I'm quite sure these guys knew that).  Someone was coming back who cared about personal items like school pictures and snapshots of children and grandchildren.  Magazines and piles of paper were different.
    So my point in all of this?  They were punctual, professional, efficient, and polite.  But at some point they went on auto-pilot.  If you have any thought of using these guys and keeping some stuff, CLEARLY set it aside, CLEARLY give instructions, and then, WATCH the job.  Don't worry about getting in the way.  (After all, you're paying by volume, not by time - see below.)  That sounds obvious, and I know the loss of these items was MY fault b/c I wasn't there or paying close enough attention when I was there.  But at the same time, some instructions were given and disregarded (or not questioned for clarification), and some judgment calls were made (the dining room, the passport, the LPs, the photo collage).  I just wish there had been more exercising judgment.  To me, that means understanding the situation of the space being cleaned out.  And when it comes to framed photographs in a situation like that of my mother's condo, I think it's reasonable to expect haulers to slow down and ask. 
    Also, from my research, there are haulers that really recycle and reuse/resell stuff, and who go through stuff with you to figure out what stays & what goes.  I thought Philly Junk would be the more reasonable - in time & money - way to go.  At the end of the day it turned out to be very expensive (in outright cost, and in what was lost).  The trucks are very small.  I didn't think we'd fill one truck, but the trucks were so small we filled 2 & 1/3rd.  The cost was much higher than we anticipated.  And I think I expected them to recycle & donate what they could, but it seems from their website (that I obviously didn't read closely enough - [web link removed] about recycling and donating items to charity), that I was supposed to really make that clear.  Again, that's on me.  But if you're going to use these guys and that's something you're interested in, make that clear.
    - Gabrielle R.
  • A
    TNT Removal & Disposal LLC
    They were very easy to communicate and work with  (both the office and the haulers).  I sent them some photos ahead of time so that they could provide an estimate and we ended up towards the lower end.  We basically had a whole mess of gardening stuff that was next to the back of the house.  After they removed the trash, they cleaned up nicely afterwards, hosing down the patio area and neatly stacking the stuff we didn’t want them to take.  It was a rainy day and they (2 guys) were pretty cheery about working outside anyway.  They spent a little less than 90 minutes, which I thought was pretty quick.  We definitely have them in mind to move some junk from our storage unit when we finally get around to it.
    - Robert S.
  • A
    TNT Removal & Disposal LLC
    The service from original inquiry thru actual day of service was great.  They were very accommodating with scheduling and prompt in calling ahead to remind and confirm appointment.  Underestimated the size of the job and size of truck needed (my fault, not theirs) and they ended up having to leave and come back 20 mins later with a second truck to finish the job.  Theirs attitudes and service were consistently positive and helpful, even in the face of realizing my mistake caused them to have to make a second trip in pouring down rain.  Highly recommend them for hauling/moving.
    - Robert L.
  • A
    TNT Removal & Disposal LLC
    This firm is awesome. For a variety of reasons we needed to have several wardrobes, bureaus, and bookcases moved to other floors of our house. We also needed to remove a bureau, wardrobe, and several cans of old paint. Finally they moved a couch with a pullout bed to my brother?s house. We spoke to Tom Lamb (the owner) and Dawn (who works in the office) about our needs. Both were responsive and professional. We made an appointment and Chris and Anthony arrived on time and they were fabulous. They did not appear to notice or care that our house is a mess and were positive and upbeat the whole time. Having dealt with movers before, I offered Anthony and Chris the option of removing the interior doors. They had a measuring tape and told me that they did not think it was necessary and they were right. They moved everything quickly and carefully. Nothing was damaged or marred. They earned a well deserved tip.
    - Shura S.
  • A
    B & K Moving & Hauling
    Everything went very well. Bob at B&K was very helpful. It poured rain all day on the day of my scheduled move, and he was kind enough to move it to the next day. The three men who handled my job were pleasant and hard-working. I was not disappointed in the least.
    - Nancy S.
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