C & H Small Engine

Founded 2007 • Angie's List since July 2011

B Rated | 12 Reviews

Service Categories

Description

Lawn Mower & Outdoor Power Equipment Repair. We Repair Lawn Mowers, Chainsaws, String-trimmers, Leaf-blowers, Lawn Tractors, & Snowblowers, Pressure-washers, Portable Generators. We Work "By Appointment Only", When You Need Something Serviced Or Repaired You Must Call Prior To Your Arrival. We Have a Mandatory Non-Refundable Non-Negotiable Upfront Estimate Fee On Any Machine, $40.00 Cash/Check....

Verified Reviews

A few reviews for this pro…

F

RATED

04/18/2015

no service was performed.

DESCRIPTION OF WORK
I responded to an $80  lawnmower Tune up at C& H Small engine repair and paid the fee via credit card.  Do NOT accept this offer! They promptly called me back, no problem, however, the actual cost is 120.00!  The owner demands an extra $40 dollars --non refundable deposit upfront before the lawnmower is even looked at!

CATEGORY lawn mower repair

SERVICE PROVIDER RESPONSE

I apologize if you felt you were somehow unaware of our basic terms of service miss. We contacted you the very same day via email, cell and home phone and informed you of our terms of service and we were nothing but professional, polite, and courteous to you on the phone after you called back with concerns. For the record for all to see, our angie's list business profile clearly states below is th...
A

RATED

11/10/2014

Spoke to C & H Small Engine and found that it was too far to travel and the cost for them to pick it up was more than I wanted to spend.   They were polite and professional about my decision.

DESCRIPTION OF WORK
$70 for a Snow Blower Tune-Up

CATEGORY lawn mower repair

SERVICE PROVIDER RESPONSE

THANK YOU FOR THE KIND REVIEW SIR.
C

RATED

09/30/2014

unknown

DESCRIPTION OF WORK
I contacted them via email, then a message left on their voice-mail....He returned the call and was very brusque, non helpful, and in no uncertain terms was of the attitude take it or leave it and was not helpful in the least. I wont recommend him nor use him myself.

CATEGORY lawn mower repair

SERVICE PROVIDER RESPONSE

we always state the best way of contacting us is directly via phone never via email or text message (because we are working 9-5 and dont have time to check emails when working on clients machines the whole day), if you get our voicemail we always recommend calling back again in a few hours because we are very busy throughout the spring/summer/fall seasons and some calls simply go to voicemail when...
A

RATED

09/29/2014

They were friendly and attentive.  They explained everything to me, they called me before they ordered any parts for repairs. They explained to me again when they delivered it. They showed me what work they had done.  They even gave me the parts they replaced to show me how badly they were worn.

DESCRIPTION OF WORK
Lawn tractor repaired

CATEGORY lawn mower repair

B

RATED

09/27/2014

It works.

DESCRIPTION OF WORK
Replaced a part and Tuned up the mower

CATEGORY lawn mower repair

Services Offered

Lawn Mower & Outdoor Power Repair

Services Not Offered

We Do Not Offer Free Estimates Or Free Tech Support

General Information
Free Estimates
No
Eco-Friendly Accreditations
No
Payment Options
Check, PayPal, Financing Available
Emergency Service
Yes
Warranties
Yes