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Auto Service reviews in Mckeesport

  • C
    Mobile Wash & Lube
    I did not like the fact that the purchase price was $109 and after the job was done, they said it would be an additional $30 for going out of their zone. I should have been told the total price in the very beginning. I don't see how going out of their zone would cost $30.
    - Michael M.
  • D
    VALLEY HONDA
    One of the features that he claimed the car had was an automatic dimmer on the rear view mirror. Later he claimed that he'd never said that. He must have realized, after he obtained the actual car I bought, that it didn't have that feature he'd told me it had. Rather than explain that to me, he just lied. After I'd purchased the car, I tried to make an appointment with him. It became very difficult to reach him. I called and left messages for him, but got no response. I finally told the manager. The manager told me I'd hear from Mr. Carlino in 5 minutes. I never heard from him. When I finally did reach him, we set an appointment for me  to come to the dealership. When I arrived, I was told that he wasn't there, that it was his day off. Finally, I met with him. Unfortunately for me, he had me come about five minutes before a big dealership meeting of some kind. As he sat in the car with me, two other salesmen came up to the car and told him he really needed to get to the meeting. Whether there was or, as I suspect, there wasn't a meeting, he certainly had very little time to spend with me. He told me I could stay in their lot and practice parking head out. That was one of the capabilities he'd told me I could do by using the rear-view camera. I certainly knew how to turn the car around and back up into a spot. The tricky part was, of course, to be able to do that with confidence between two parked cars. There wasn't even a space available between two cars on that lot. Furthermore, I wouldn't have dared to park a car between two cars without some guidance. Mr. Carlino also insulted me to my face. I asked him why he hadn't suggested or even mention a GPS installed in the car. He told me he hadn't mentioned it because the Honda GPS was very sophisticated, too complicated for me to understand. What a sexist thing to say! I've had a GPS since they first became available to consumers. I have two masters degrees. How dare he! He made assumptions about my intelligence and my pocketbook without the slightest bit of evidence. I asked him if it wasn't too late to purchase Honda heavy duty floor mats. He said that they were way too expensive at nearly $200. Subsequently, I bought floor mats online; they cost me $200. After Mr. Carlino had insulted me and lied to me, I didn't want to go back to the dealership. I emailed the manager about the entire situation about two and a half weeks ago. I have heard nothing from him at all. At this point, I hate the car. I believe this is because I have such bad associations with it. Also, it stalled out on a busy street when I was in the middle lane. It was terrifying. In fact, I was shocked because, after all, it's a new car and also because I didn't think modern cars stalled any longer.
    - Mavra S.
  • A
    G W AUTO
    They were excellent. They got the work done in an expedient manner. They are very honest and don't try to make unnecessary repairs. Keith was very knowledgeable and went over everything with a fine tooth comb. I feel confident going there and that they are not going to try to rip you off.
    - Janice S.
  • A
    Day Toyota

    My negative is that they always take hour but they know what they are doing since it's their brand of car. They are really good with customer service and they keep you in the loop as they work. They are always very nice.

    - Holly S.
  • C
    Jim Shorkey Kia

    This time my oil change and tire rotation was done promptly. In the past I have suffered long wait times for my vehicle when service was performed. I also experienced long wait times to get an appointment in the past. Mike Straight the service manager has been very good to me in the past trying to right all the wrongs that had happened with my vehicle.


    - VICKIE R.
  • A
    Bob Massie Toyota
    I always get great service there. They're timely, friendly and efficient. I've never had problems with the repairs. I never had to go back because they did it all. I feel they do good work. It's worth it even if I pay a little more at the dealer because they seem to do it right. It's worth it. It's a typical dealer price.
    - Melanie H.
  • A
    2 NEAT LLC AUTO DETAILING
    Mr. Cooper and his shop did a great job detailing my car which hadn't had a proper cleaning in two years !  I got a slight discount because this was my 1st time, but full price would have still been worth it.  A little more expensive than some other shops, but they really went above and beyond on my neglected ride.  Interior and Exterior of the car were made like new.  There was an especially bad stain on the fabric of the rear seat which they cleaned very well.  They performed the job in about 6 hrs.  Overall, I was very happy with the service and would highly recommend.
    - John F.
  • A
    Stan's Transmission
    the head mechanic bob provided a prompt estimate and fixed the problem with no surprises. Bob went above and beyond even providing my insurance company with proof that the transmission failure was caused by a accident. He had already been paid and still helped me out. i've never wrote a review about anything but i felt i had to due to his professionalism, and genuine attention to detail.��
    - terrence d.
  • A
    STASH TIRE & AUTO
    I was having problem with a tire. First it had a slow leak, then it went completely flat. When I put air back into the tire it seemed to hold the air. Obviously there was an issue with the tire so I took it to Stash. Dan Stash said that he was pretty busy that day (Saturday) but would try to free up some time to help me out. I dropped off my car and an hour or so later he called telling me that he was able to fix the tire. He said that it had been punctured by a nail and a screw. Total cost for repair - $12.00. He could have told me that I needed a new tire but he was honest and patched the holes. Thanks Dan. I will be doing more business with him in the future.
    - Robert F.
  • A
    Bob Massie Toyota
    They have always done things in a timely manner and are always very polite. They'll even offer to take you home if it is something that will take a lot of time. They are also very informative and will help you with any discounts if they are available.
    - Melanie H.
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Auto Services in Mckeesport

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