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Auto Repair reviews in Mckeesport

  • D
    VALLEY HONDA
    One of the features that he claimed the car had was an automatic dimmer on the rear view mirror. Later he claimed that he'd never said that. He must have realized, after he obtained the actual car I bought, that it didn't have that feature he'd told me it had. Rather than explain that to me, he just lied. After I'd purchased the car, I tried to make an appointment with him. It became very difficult to reach him. I called and left messages for him, but got no response. I finally told the manager. The manager told me I'd hear from Mr. Carlino in 5 minutes. I never heard from him. When I finally did reach him, we set an appointment for me  to come to the dealership. When I arrived, I was told that he wasn't there, that it was his day off. Finally, I met with him. Unfortunately for me, he had me come about five minutes before a big dealership meeting of some kind. As he sat in the car with me, two other salesmen came up to the car and told him he really needed to get to the meeting. Whether there was or, as I suspect, there wasn't a meeting, he certainly had very little time to spend with me. He told me I could stay in their lot and practice parking head out. That was one of the capabilities he'd told me I could do by using the rear-view camera. I certainly knew how to turn the car around and back up into a spot. The tricky part was, of course, to be able to do that with confidence between two parked cars. There wasn't even a space available between two cars on that lot. Furthermore, I wouldn't have dared to park a car between two cars without some guidance. Mr. Carlino also insulted me to my face. I asked him why he hadn't suggested or even mention a GPS installed in the car. He told me he hadn't mentioned it because the Honda GPS was very sophisticated, too complicated for me to understand. What a sexist thing to say! I've had a GPS since they first became available to consumers. I have two masters degrees. How dare he! He made assumptions about my intelligence and my pocketbook without the slightest bit of evidence. I asked him if it wasn't too late to purchase Honda heavy duty floor mats. He said that they were way too expensive at nearly $200. Subsequently, I bought floor mats online; they cost me $200. After Mr. Carlino had insulted me and lied to me, I didn't want to go back to the dealership. I emailed the manager about the entire situation about two and a half weeks ago. I have heard nothing from him at all. At this point, I hate the car. I believe this is because I have such bad associations with it. Also, it stalled out on a busy street when I was in the middle lane. It was terrifying. In fact, I was shocked because, after all, it's a new car and also because I didn't think modern cars stalled any longer.
    - Mavra S.
  • A
    G W AUTO
    They were excellent. They got the work done in an expedient manner. They are very honest and don't try to make unnecessary repairs. Keith was very knowledgeable and went over everything with a fine tooth comb. I feel confident going there and that they are not going to try to rip you off.
    - Janice S.
  • A
    Day Toyota

    My negative is that they always take hour but they know what they are doing since it's their brand of car. They are really good with customer service and they keep you in the loop as they work. They are always very nice.

    - Holly S.
  • A
    Bob Massie Toyota
    I always get great service there. They're timely, friendly and efficient. I've never had problems with the repairs. I never had to go back because they did it all. I feel they do good work. It's worth it even if I pay a little more at the dealer because they seem to do it right. It's worth it. It's a typical dealer price.
    - Melanie H.
  • A
    Stan's Transmission
    the head mechanic bob provided a prompt estimate and fixed the problem with no surprises. Bob went above and beyond even providing my insurance company with proof that the transmission failure was caused by a accident. He had already been paid and still helped me out. i've never wrote a review about anything but i felt i had to due to his professionalism, and genuine attention to detail.��
    - terrence d.
  • A
    STASH TIRE & AUTO
    I was having problem with a tire. First it had a slow leak, then it went completely flat. When I put air back into the tire it seemed to hold the air. Obviously there was an issue with the tire so I took it to Stash. Dan Stash said that he was pretty busy that day (Saturday) but would try to free up some time to help me out. I dropped off my car and an hour or so later he called telling me that he was able to fix the tire. He said that it had been punctured by a nail and a screw. Total cost for repair - $12.00. He could have told me that I needed a new tire but he was honest and patched the holes. Thanks Dan. I will be doing more business with him in the future.
    - Robert F.
  • A
    Bob Massie Toyota
    They have always done things in a timely manner and are always very polite. They'll even offer to take you home if it is something that will take a lot of time. They are also very informative and will help you with any discounts if they are available.
    - Melanie H.
  • A
    Elizabeth Autocare
    Awesome
    I have never been there,they were in my neighborhood,but since I got a free oil change and 29 point inspection coupon  in the mail for my birthday,and I have been putting off an oil change .
    I figured FREE was a great price.
    Called, they got me scheduled for that day.
    Gave them my FREE coupon and , she said have a seat, have a coffee (good coffee-not the all day car service waiting area coffee other places try to "give" you.)there's the TV remote if you want to watch something else, a newspaper.Very very nice.
    Needed a license plate bulb (I knew this) asked me if I wanted one, I said sure.
    Did not gouge me for anything , were very nice, very clean pleasant atmosphere.
    I will definitely go there many more times .
    All there regular maintenance prices were clearly displayed.
    They have a very good website , if you want to check them out.


    - Mark C.
  • A
    Stan's Transmission
    Stan was able to cut out a section of faulty pipe and replace it with a stainless steel section and a much lower cost than the dealership alternative of "flange to flange" replacement.�� Good value.�� Work well done.�� He also tack welded some loose heat shields.
    - RICHARD T.
  • A
    MCKEESPORT AUTO BODY INC
    Visited the shop every other day during my cars restoration and
    the friendly
    staff would show me what they are doing and what they are
    gong to do.
    The car is better than when it was purchased.
    - Robert D.
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Auto Repair Shops in Mckeesport

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