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Window Replacement reviews in Mcdonald

Real People ~ Real Reviews ~ Real Results

  • Renewal by Anderson windows are woth every penny we paid for them. They were installed professionally in one day by an Anderson trained sub contractor who knew exactly what to do. Our windows were installed in 2013 and are excellent in design and work beautifully in insulating our home! The windows from start to finish cost just under $ 11,000 with the option to 0% financing for a year. Excellent sales pitch and customer service is a Anderson trait from a 100 year company who invented the vinyl window and patented their Fibrex technology used in my windows! Highly recommend purchasing these windows if your serious in investing in your home!
    - Mark T.
  • Excellent! First and foremost, Rick responded quickly when called. He explained precisely what he would be doing and how long it would take. His pricing was fair and the work was done when it was scheduled and exactly as indicated. He is quite knowledgeable and I would not hesitate to call on him again for assistance!
    - Janet D.
  • Wonderful experience!  From the beginning in getting an appointment with Chaz to the "after' installation, the process was flawless! Chaz provided a lot of information during the sales consultation--he followed up several times after that, even phoning during the installation process from a business trip to Minnesota!  Showed me that he was interested in my experience to the end!
    The appointment for the final measurements ( I think his name was John) was also wonderful!  He was very nice, very professional, and you could tell he wanted the installation to go well, too.  
    I talked with the people in the office a few times for appointments, etc., and they were all helpful and courteous.
     The installation crew, Jay, Joe, and Randy could not have been any better.  They were really the best crew I ever had working in my home.  They were friendly, professional, great at their jobs, and the work was perfect!  It was a cold, snowy day and my house stayed clean and warm.  The clean up was done well, too, outside and inside!  They even told me that after the snow had melted to let them know if there was any other clean up to do that had been buried in the snow.  I did not see much of anything.  But, a few weeks later, Joe called to tell me they were working on another job behind my home and decided to check around my house to see if it needed any further clean up.  He saw some things and cleaned it all up!  I was amazed at that follow up!  They really were the best!
    Great experience all the way through and I highly recommend the company and this crew!
    - Darcy T.
  • The install took longer than expected (3 days instead of 2) but the crew was very professional. They cleaned up each day after completing work.
    And the work performed was excellent. They needed to remove and reattach the shutters too - they are installed better than before.
    So far (and it's only been a week) the windows look beautiful and no leaks or drafts.
    We had one screen that had a small cut in it. It was noted on the after install report filed.
    I received a call from the office within two days and they have scheduled a repair already for Monday 11/24 (so from my perspective - good response).
    I hope and expect not to need any other service for a long long time.
    - Robert M.
  • I must admit I was a bit skeptical at first of Window World - being the 'inexpensive' window provider.  We were referred by a neighbor who had an outstanding experience, and we gave them a try.  To jump to the end, I was pleasantly surprised and very impressed.  Matt Teddy was our sales rep - we explained what we were doing, he gave us our options, made some recommendations, but was not high pressure or tried to upsell.  He was spot on time, and made the process easy.  We then received several calls to schedule the measurement - the calls were always very courteous, and they worked around my busy schedule. The measuring went smoothly.  Then the installation - Mike Brough was the install lead with another gentleman.  They again worked around my busy schedule, offered that I could not be at the house if I had other things to do and they would lock up (but I did stay). They were courteous, personable, and very professional.  They did an excellent job, were very efficient, and were very mindful of the mess that was made and made sure everything was perfectly cleaned up (even outside).  
    The whole experience was simple, easy, and affordable, and the windows look great, and are of high quality.  i was impressed and would use them again.
    - Albrecht P.
  • It was fantastic. We can't complain at all. They did a good job from start to finish. They actually back their product. We highly recomment Renewal by Anderson. It is worth the investment. They responded to our needs as the work was being done. The windows were installed in one day.
    - Mark T.
  • Apex was courteous and professional from the very first contact.  The sales presentation was solid.  Bruce answered all our questions and explained their entire process.  We decided to go with Apex after talking with several other vendors, Anderson, Pella, & Home Depot.  (Window World never contacted us back.)  We were impressed with the window itself and the ease of operation and the extra features it seemed to have.  When opening the window to clean the outside you could actually hear a suction sound so you know it  is sealed well when closed.  A superb window at a great price.
    We decided to use Apex and get all 15 windows replaced.  We also decided to do no-inserts instead of a grid.  As a side note, I did not know if I would like the no grid look window or not but I really like it.  It seems more open.
    The contractor who was going to install the windows came and remeasured the windows..  He followed up with a phone call and a confirmation email once the windows came in.  Cliff and his helper Nico arrived on time each day and were courteous and professional.  Nico kept the house and yard clean of debris.  With our 2 dogs roaming around the yard it was comforting to know that the dogs wouldn't find any scrap materials that they could get injured from.  After coming home from work during the 2 1/2 days of install  I never would've known workers were there except that our curtains were down.
    During the process, the contractor kept my wife informed as to what they planned on getting done that day, what time they would be there tthe next day and what they planned on doing that day.  And they delivered as promised.  Excellent communication in keeping us in "the loop".
    We've only had the windows in a couple of days but they look great from the outside and the inside.  All windows function well and open and close easily.  I never expected this process to go 100% smoothly because things happen.  However, everything went smoothly.  Working with Apex was a very, very pleasant experience.  Price, performance, and product have all exceeded our expectations. 
    - J Michael B.
  • They were very courteous on the phone, and then Jeff came out to our home and was very nice. He made me very comfortable in my own home. The two workers that came to install the windows were very courteous in my home, and I did not hear any foul language when they were doing the work in my basement. I was completely and totally satisfied with the work that they provided. They were really excellent.
    - Mary H.
  • We had Dave(All-nu windows) in to replace all of our windows and a back entry door. Overall, we were extremely satisfied from start to finish. Price was great based on other bids we received, he even added marble window sills to the job. Installation went without a hitch. Installers were neat and did a fantastic job. Highly recommend.
    - Chuck F.
  • We talked to Universal at a local Home & Garden show.  We knew nothing of the company at the time as we were looking for window replacement estimates and local companies.  We were impressed with the representative and his simple, non-intrusive sales "pitch". We scheduled an estimate appointment at that time.  The estimate appointment was thorough, but short and to the point.  No pushy sales or uncomfortable pressure.  The price he gave us for installing 7 double hung windows was incredible ($3200).  I even commented as to what was the labor cost, but he said it was all included in the price he gave us.  The gentleman who came to the house for the estimate was the same gentleman we met at the home show.
    Once the windows arrived, we were called to set up an installation date.  The installer arrived on time, and stated he usually installs windows by himself, but today he had brought help.  His help was a young man, appearing to be around 18 or 19.  I overheard the installer explaining to the young man the tools of the trade, mentoring him on how to remove the old windows.  I was ok with that as I expected the young man to just be a "gopher", but as it ended up he was left on his own to remove the old windows.  This was one of the aspects of the whole job that I was somewhat upset about.  The young man broke just about every window while attempting to remove them.  As long as the cleanup was thorough, I would be ok with that.  The installer did all the installation work.  He was very professional and I was very impressed with the final installation.  The walls inside the house were undamaged, and the trim on the outside of the house was very professional and sealed better that the old windows.  Once all the cleanup was done, I did find areas throughout the house that needed a little bit more cleanup (the young man was doing all the cleanup and vacuuming).  I did find small pieces of glass in the family room rug, and outside on our front porch and in the landscaping.  I cleaned that up, but apparently missed a piece of glass.  I did find that piece later in the house as I stepped on it in my bare feet.  One other area for improvement is that they did put down drop cloth under the window in the house, but wore their shoes when walking on the carpeting (our bedroom carpet is white).  But other than that my wife and I are very pleased with the windows, and the overall experience with Universal.  We are even considering having them come back out to install a new sliding glass door.
    - Carl B.
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Window Replacement Installers in Mcdonald

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