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Home Improvement reviews in Mansfield

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  • Do not return phone calls and took forever to come out and give an estimate on the job. Didn't set up a day to do the job just showed up. Did not let me know they were on the property before starting the job, just heard someone on the roof.
    - Edith G.
  • The gutter cleaning itself was not the problem. The time leading up to it was! When I originally contacted them regarding the service, they responded quickly. Mike came out and looked at the job, and we quickly got a quote. Before accepting the quote, I asked if it could be completed by a certain date. (4 week lead time). Fast forward 4 weeks and I have not heard a word from them regarding scheduling. I contact them, expecting some excuse why they couldn't do it on time, but instead I get the response "they will be there this afternoon". Great! Thanks for the thr heads up! I scrambled around to take the afternoon off at work, only to have them not show up. Three days later they eventually showed up and completed the job.
    The service performed was fine, but PLEASE make a schedule and let customers know in advance if their date is being pushed or moved up. A 3 hr notice after being in the dark for 4 weeks doesn't cut it!
    Unfortunately you will not be getting another call from me.
    - andrew k.
  • Tim Shaffer, owner, drove up to my house (about ninety miles) to discuss job and prepare an estimate. He appears to be experienced, knowledgeable, and conscientious. We won't do any more until the weather is better in the Spring. Then I am likely to have a basis to rate him an "A", based on some work he did ten years ago in the area.
    - Robert B.
  • We actually had another company that was going to do this at first. When we contacted them to do the work, they said they no longer had the shutters we were originally going with and now it would be an extra $1000. We still were going to go with them, but when they came out they said we had to sign the papers right away or the price was going to go up even further. We told them to leave and started looking for someone else. I came across Gulfstream and called them. They came immediately and gave us a reasonable quote. We signed with them right away. They said they would get everything taken care of and that they would have the shutters up within 6 weeks. They were actually there earlier than they told us and set up the shutters right on time. We had some screen work done on the porch previously and the screen people must have screwed through the patio because the guy below was getting dripped on. I asked Gulfstream to take a look at the problem and they immediately went over, checked out the problem, and took care of it. There was some water settling and they took care of all of that. Most importantly, they called each day to tell me what was going to happen. Also the workman called my friend who had the keys to the condo, and told her that he thought he saw water on the floor and that she needed to alert us of this.  It turns out there was a drain backing up water into our condo, which we were able to get taken care of before much damage was done thanks to the workman. They called back to tell me exactly what they had done and that the problem was taken care of. From the beginning they were professional, and gave us peace of mind. I would recommend them to everyone.
    - Jane W.
  • This project began as repair work from damage done from a different contractor who did not evenly or completely sand woodwork prior to refinishing and who did not cover painted surfaces or the counter.
    The Handiman crew re-sanded properly, removed and replaced moldings and refinished the woodwork. The repainted the walls and replaced the countertop.  The woodwork was a grueling task, requiring overhead sanding, staining and painting. 
    The crew was onsite at 7AM with equipment and supplies and worked til evening over three weeks.  The work looked so good I asked them to stay on to install the new flooring, which also looks fantastic.
    The difference between this contractor and my previous one was night and day!   Paperwork was clear and precise, and if a change was needed it was discussed in advance.
    My experience with this company was very positive...honest, hard-working, pleasant....and the work is high-quality.
    - Nanci B.
  • DO NOT HIRE THIS PERSON--He is a liar and a fraud.  His name is Kristopher Dale Shedden and he is a thief.  No morals or scruples. It is all about him and what he can scam from you. I do not know how he can live with himself. He even scammed $5000.00 out of my uncle for work he never performed!!!  His former employer -- Lowes -- is after him as are many others.  Sheriff was here at MY house looking for him...but they moved.
  • Dan came to my home, identified the problem with my plumbing, told me how to acquire the best materials at the best price, then returned and installed a new sink and faucet. The work was performed quickly and professionally.
    - Lisa H.
  • They came when they said they would. The technician was professional and courteous. After evaluating the cooktop, the quote for repairs was high; the failure was in the electronic contols, and the cooktop was ~10 years old. The tech was very helpful in figuring out that it made more sense to replace the unit, saving us a few hundred dollars repairing a unit that would likely have something else wrong fairly soon. He could easily have talked me into the repair, but instead he cost himself a higher bill by giving good advice. I will call them again when I need appliance repair.
    - Michael R.
  • My toilet wouldn't stop running and turning off the shut off valve didn't work. I called Mike at 9:30 on Saturday night and he offered to come over right away. I told him it wasn't that bad because the water was just slowly leaking into the tank. Sunday morning at 11 Mike showed up at my door and fixed it right away. He even explained to me how to shut off the water to the house in case it ever happened again. Mike is an amazing person who has helped me out in the past by coming over on Sunday to help me and my family move a hot tub. If you hire Mike, you will be very pleased with his work.
    - Lisa H.
  • The crew showed up as scheduled, daily, and worked professionally and diligently. Every aspect (and there were of a lot of them!) was discussed and planned out.  This was a very involved project, and the team coordinated and planned everything so that they had the supplies and right tools and equipment ready to go.

    WOW! I could not be more pleased with the results!  Good communication and the pricing was fair. A lot of care and hard work went into the contractor's efforts.
    - Nanci B.
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Home Improvement Services in Mansfield

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