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Pet Care & Health reviews in Manns Choice

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  • i first called to schedule our boarding and was quoted a price and told the puppies would be able to be picked up the next day prior to 5:30 for that price.  I took them and dropped them off with toys and blankets a little after 5pm that same day.  The next day, I went a little before 5 to pick them up.  The one girl gave me the price to pay which was the same as I was quoted on the phone.  I paid the cost and they brought out my puppies.  They were both covered in their own waste.  The girl said she would wash off my younger one and took her back to do so.  Meanwhile my 4 month old puppy urinated on the floor an amount that indicated to me that he had been pinned in a small area with no place to go for hours and was not left out.  He was housebroke and even if he had an accident in our home had never urinated this much.  I asked them to clean him off after telling them several times he had made a mess that needed to be cleaned.  They first handed me some wet wipes to clean him off and I insisted they rinse him off since I had to take him back home in our truck like this.  They finally agreed.  I was then told that they charged me too little and that I had to pay additional since my dogs were there after 11am.  this was ike a slap in the face.  First they didn't take very good care of my puppies and now they are charging me more saying that they were there longer than the pick up time.  I stated over and over that was not what I was told and finally just paid the extra money.  If that wasn't bad enough, they turned to walk away like they were done with me and I had to stand and ask over and over to get my puppies toys and blankets back.  I will never use their boarding again.  I went home and immediately bathed my puppies and put their toys and blankets in the wash.  Everything smelled of urine and feces.
    - Jeanne H.
  • unknown
    - Jeanne H.
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Pet Care Providers in Manns Choice

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  • 2BK9 LLC

    4153 Clover Creek Road
    Williamsburg, PA