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Find Top-Rated Manheim Auto Body Shops

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Auto Body Repair reviews in Manheim

  • C

    Ok, this review comes after four visits with three different vehicles, including the last visit. I want to be completely fair. In a nutshell, the service you get really depends on the tech. Here's what I've learned (this is service only- I have not purchased a vehicle here)

    Positives:

    - professional work (the techs are highly trained)

    - courteous

    Negatives:

    - "upsells"- does work that is not needed without asking (e.g. replaces wiper blades that are good, replaces belts that are good, etc.)

    - May fail your inspection (did mine) if your vehicle is older and has dried fluid on the valve covers. I had a water pump leak that sprayed fluid all over, including on the valve covers. The tech did a good job replacing the pump, however, he went over the vehicle with "a fine tooth comb". The tech noticed this fluid, along with built-up grease (the vehicle is 15 years old). There was also dried brake fluid on the master cylinder. The tech failed the vehicle inspection due to my not giving permission to do over $750 worth of replacing the master cylinder and valve covers. No leaks. Never had to refill fluid, etc. I am an amateur mechanic myself (can do brakes, replace parts, etc.- done this all my life) and am an engineer. I'm knowledgeable about vehicles and know enough to be able to identify a leak and a fire hazard when I see one (the tech said the oil proposed a fire hazard and used that as an excuse to replace valve covers and a master cylinder that did not leak and by the way was inspected by another tech the month before when they replaced my front brakes for $350). I'm a fire protection engineer and know what is a fire hazard and understand the science of a class IIIB combustible liquid!

    So- if you don't mind paying a high price per hour for labor, and have a newer vehicle, Chapman is for you. If you want to save money and/or have an older vehicle, take it to a private non-chain garage. I took it to Chapman because they did my company car work and did a good job the first time. But this has become a theme- overpriced (though good) unneeded work. I'm sorry, but I've got three kids to put through college! Lesson learned...


    - Jeffrey H.
  • A
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    - Paula C.
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Auto Body Shops in Manheim

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