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Photography reviews in Malvern

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  • This experience has been horrible. No bride should have to go through a painful experience such as this. Keith did not return my emails and voicemails prior to my wedding day. I did not know if Keith was going to show up so I had to come up with a plan B. Keith did show up but at the wrong time and the wrong place. Keith advertises services that were not provided on my wedding day. Keith also made claims that he did not follow through with. Keith advertises that he has two photography degrees, but after our awful experience I question whether they are valid. I was very disappointed with Keith on our wedding day. Keith provided no direction, and therefore my bridal party and I had to keep making suggestions on where we should stand for a picture, etc. Keith strongly advertises and claims that he can control timelines. When it came down to it he did no such thing. My husband and I missed our entire cocktail hour because Keith never kept track of the time. Keith left early. He literally came over to me while I was with my guests to tell me he was leaving. I was shocked, surprised, embarrassed, and devastated! Not only do we not have pictures for the last 2 hours of our reception; we don’t have any pictures at all. Keith is making it so difficult to get our pictures that we had to hire a lawyer. He sent my sister a brand new contract saying she has to pay an additional $1500 in order to get her pictures. He sent me a threatening letter making ludicrous statements about what I will have to pay and owe in order to get my pictures. No matter how many times we remind him we are paid in full it just goes in circles. The responses I get back from Keith all try to point the finger at me. I’m the Bride and I paid all the money in full, but Keith creates ludicrous reasons and excuses as to not give me my pictures. Keith is a scammer. I’m not sure that we will ever get our pictures. Do not use Renn Weddings, Renn Photo Design, Premier Portrait, or For the Fairest for any of your photography or wedding needs. They are all owned, managed, or associated with Keith Renn. UPDATE: Please visit the BBB website and view Keith Renn's F rating for Renn Photography and RennWeddings Photographer.
    - Allison Z.
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    - Nancy C.
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Photographers in Malvern

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