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Hardwood Flooring reviews in Malvern

  • A
    Wood House Floors
    We���ve hired Wood House Floors on two different occasions. The first time we used them was to install hardwood floors at our primary residence. The price for the flooring and installation was almost 50% less than then their competitors. The installation for 3 bedrooms was completed in one day and we couldn���t be happier. Most recently we used Wood a House was to install luxury plank vinyl in our rental property. Again, best deal around in terms of pricing. Installation was done in one day and the flooring looks beautiful. John Kellerman is great to deal with. Very responsive and easy to work. We would highly recommend Wood House floors for alll of your flooring needs.
    - Sherry B.
  • A
    Top Notch Home Construction LLC
    Jesse and his team are great. I was in-between jobs during the remodel so I worked very closely with Jesse and he allowed me the flexibility to do as much as I wanted (mostly ordering materials and demo). The job had a few delays out of Jesse's control but we finished on schedule and within our budget. I would absolutely hire Jesse and his team again (and intend to for a future basement remodel).
    - Nicholas F.
  • A
    RJM Flooring LLC
    RJM Flooring did an excellent job installing our hardwood floors. They were extremely professional and showed great attention to detail. We are very pleased with their work. We highly recommend them and would gladly use them again!
    - Nancy C.
  • A
    Hardwood Floor Restoration
    Steve was amazing to work with! He was very patient with my husband and I as this was our first experience with refinishing floors. Steve came out within a week of being contacted and took a look at our space. He gave us a detailed quote the same day. We decided to save some money by pulling up all the carpeting and padding ourselves and removed all the staples. But what we found under those carpets wasn't pretty as there were a lot of patching that was going to be needed. We asked Steve to come out and take another look at our floors and he assured us he could make them beautiful again which he did! We ended up going with a custom stain color and he mixed us up some extra so we could stain our basement stairs to match the floors. All in all we were in great hands with Steve and his Crew! Highly recommend this company.
    - Cassie C.
  • A
    RJM Flooring LLC
    Our floors look and feel as if they are brand new! The floor brings the entire room to life. Not only did RJM Flooring finish our floors, they also installed both the door trim & base trim after the job. They gave us several options along with pricing. This allowed my wife and I to pick the one best to suit our needs. The whole process took a total of 16 hours over the course of 3 days for our 17' x 13' guest room. We will definitely be hiring them again to do the floors in our downstairs. I have added pictures to show just how great of a job they did! I highly recommend RJM Flooring LLC!
    - Charles S.
  • A
    Keystone Floor Works
    Dan was incredibly responsive from the beginning. When we contacted him, we didn't yet own the new house (but we had a closing date and an approximate date we wanted to move in). Within 24 hours of that initial conversation, Dan personally went to the current owner to get a look/write up an estimate for us and made his work schedule work for us. He actually ended up being ready to do our work a day earlier than planned AND he finished a day ahead of schedule! Keystone Flooring was done a job that another company told us would take two weeks inside two DAYS (working with a five-person crew over two long days). Due to my husband's work schedule, Dan had to meet him at 6AM both days to be let into the new house. Dan actually beat my husband to the job site both days. We are thrilled by how the floors came out and we are over the moon impressed by Dan's (and his whole company's) customer service attitude. We have two additional rooms where we plan on redoing the flooring-- they're linoleum now-- in a few years and our first call will be to Keystone Floor Works! Note: My husband is a civil engineer and he is very particular about the quality of work and sticking to the promised timeline (due to his vast professional experience). He actually said, "I really love this company; I've been very impressed"!
    - Elizabeth C.
  • A
    Excellent job.  As of this date Creative Floors and More have covered every floor in our house with carpet, tile, hard wood and laminate.  Never disappointed.  Jeff and Lisa perform outstanding service.
    - Paul D.
  • A
    Scott quoted $24,000. I ended up paying $22,000 (~10% discount). I probably could have gotten a bigger discount, but I always think that!
    Work Order:
    Scott and his team (3 others) performed the job in two phases because all of the bedroom furniture needed to be stored in one bedroom while those other rooms were done. They moved all of our furniture themselves. Then they removed all of the wall to wall carpeting and properly disposed of it. After that, they installed the flooring and staircase treads, sanded, and stained. Then they placed all of the furniture back in the rooms (AFTER PUTTING FELT PADS ON ALL THE FEET!!). Repeat above steps for second phase.
    Customer Service:
    Scott made every effort to meet our needs.
    1. He agreed to move all of the furniture. We did not move any furniture and they moved it without damaging anything.
    2. He agreed to be responsible for our home--we went on vacation in Hawaii for two weeks so there was no one supervising the work. He could not have been more professional.
    3. He agreed to start and finish the job over the Christmas/New Year's holidays. He created a schedule to achieve the goal and had his team work the day after Christmas.
    4. We wanted the carpet that was removed from the family room cut to size and bound. After they removed the carpet, they rolled it up and transported it to the binder themselves. 
    1. The floor and staircase look amazing. We love it. 
    2. The fireplace in the family room has a stone hearth that is very uneven. Scott scribed the flooring to match the contours of the hearth. It looks excellent.
    3. They matched the stain color perfectly to the existing oak flooring on the main floor.
    4. We are perfectionists and whenever we have work done we scrutinize every aspect of it. When the job was done, we found three imperfections (e.g., a hair had been varnished into the floor). Three imperfections in a job this size was very impressive. Nevertheless, Scott immediately addressed each one to our satisfaction.
    I would hire Scott again and would definitely refer him to my friends and family (at least the ones I like).
    - Patrick H.
  • F
    Fabulous Floors
    NOT AT ALL Fabulous!!! 
    Initially spoke with owner several years ago when he came out to give estimate, then when I recently decided to do some remodeling, I reached out again to schedule. He did not even come to reexamine floors until very last minute before scheduled date to refinish , which I had to ask him several times to do.
    I must take full responsibility for not doing my due diligence in choosing Fabulous Floors for this job. Next mistake was paying cash! Credit Cards always give protection.
     Floors turned out poorly with extreme unevenness in coating, streaky and overall poorly done. Claimed I asked for a satin stain finish rather than a high glaze which is what I had on floors, which may have been discussed as an option but never agreed upon (no official paperwork was given until after I asked him to send me an official invoice - my bad) as I don"t even understand the difference nor was ever shown examples of different glazes. When the 1st coats were applied ,the satin finish was terrible, rough and not at all acceptable. I called the owner and asked for them to be finished with a high glaze.
    When I complained about finished product , below was his response and my comments added herein:
     "We did the job the same way we have every other job for the last 10 yrs , and exactly to the industry standard that every other company does. You have to remember you have a 50+ yr old pine floor which will never look "perfect.".
    (I Did not expect perfect but at least as good as the original coating looked before their poor job).!
    The only feasible thing that can be done at this point would be to do another buff and coat which would help build up a thicker layer of finish and possibly even out the sheen (although imperfections in the wood itself can cause areas to absorb the finish differently). So there is still no guarantee the areas you are referring to would be 100% even afterwards.
    (I was not looking for 100% but job wasn't even closed to a C let alone a 100% A+.)
    I can offer you a discount on doing a 4th finish coat if you are interested in going that route." -

    - Clark C.
  • A
    Julio and his crew were professional, helpful and nice people to work with. Our new house had hardwood throughout and Julio and his team were able to sand and refinish to make them go from looking old and either damaged by water or dogs to looking beautiful and new. Julio gave a recommendation on a stain color when I was having difficulty deciding and it is really a perfect color for us.  We would definitely recommend Julio and his crew and will have him back if we need any future work done.
    - Jeffrey F.
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Hardwood Floors in Malvern

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