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Drain Pipe Installation reviews in Malvern

Real People ~ Real Reviews ~ Real Results

  • I have to say that as someone who is a manger in municipal government and deals with contractors all the time, I believe this was probably the best experience I've ever had with a contractor.  
    During a torrential downpour after an ice storm, my wife and I discovered that we had water pooling outside one of the windows in the back left corner of the basement. It was seeping down in the foundation and coming through where the concrete floor met the cinder block foundation. A good amount of water was already there and it was about 2-3 inches deep in an area that would probably be the size of a small bedroom. The worst part is that it would not stop! Even after I cleaned it up with a Shop Vac it kept coming.
    First of all, AJ answered his phone at 10 o'clock at night which is rather impressive in itself. He gave my wife and I some advice on how to slow the infiltration down until he could get there personally. He said he would be there the next day. The next day there was about 8 inches of snow on the ground and I thought there wasn't anyway he'd get there. But he actually showed up in the worst snowstorm of the year. He evaluated the situation, told me what it would require to fix it, and let me know what it would cost. He said he could do it the next day. I received a couple of over-the-phone quotes from other waterproof basement companies and I can tell you AJ was very reasonable compared to the estimate many were giving me.
    AJ and his crew showed up the following morning and were great. I can't say enough about his crew and how professional and efficient they were. By 2 pm my french drains and sump pump were installed. Now, obviously the most important part is the quality and whether or not everything worked. Well the system has gotten plenty of use in the last week due to snow melt and rain and I can report that the drains and pump are working as designed!
    This was one of the most stressful situations we've had during our short time as homeowners and  AJ really helped alleviate that stress. I want to have some outside work done to reinforce what has been done on the inside and I plan on calling AJ again.
    - Derek D.
  • This whole process went well. Very smoothly from the estimate to completion. The workers were also very friendly. Would suggest their services to anyone. I work at home and barely was interrupted. They know what they are doing. Feeling so much better with the mold gone. Thank you so much.
    - evan t.
  • Mainline waterproofing was very responsible in completing the installation. 1) They explained the entire workplan in detail 2) Any changes( ie approach to the steps found after demolishion) required were fully explained, reason for the change and how the change would effect schedule. There were no changes in the quoted price even though some adjustments required more work. The crew was very pleasant,  They made dust control a priority and  cleaned the work area each day. The floor retoration was very good quality, even with the floor and very structurally sound. We are very happy with the french drain and sump installation.
    - Gregg R.
  • I am a very thorough person who typically do a lot of research before hiring someone. AJ was the seventh provider that I called. He came in right on time, did not just look at the wet spot, but put up the carpet and carefully examined the situation in the whole basement. His explanation of the water problem was different from other providers, but is very clear and logic. I am an engineer and i know his explanation was correct. He did not offer the lowest price, but I ended up hiring him to do the job.
    I am very satisfied with the job that they did in my basement. his guys came in early in the morning, and immediately covered everything and isolated the working area from upstairs. they worked very efficiently and took care of all the details. they very very nice and answered all of my questions. After the job, they cleaned up everything, and the next day, his handyman came in and finished the painting. my basement looks great now, even better than before. 
    AJ is a very honest person, he is very straightforward, but I appreciate his sincerity. He is a happy person and I really enjoyed communicating with him. I actually have recommended him to several of my friends. what a nice experience.

    - Calvin L.
  • I wish there was a rating HIGHER than A! This was a completely wonderful experience, from beginning to end! I had a couple of "kinks" involved with getting my basement dried out: the former home owner had installed a carpeted platform in the unfunished basement that he used as a weight-lifting area. The leak developed under the platform so there was no way to inspect the damage without removing the platform. No one I originally contacted wanted to give me an estimate without first having the platform removed. I spent a week trying to find someone to do this job but was continually met with, "It's a small job. Not really worth my time." The second kink: I had poured about 100 pounds of cat litter on the basement floor to contain the water ... without realizing that I would eventually have 200 POUNDS OF WET LITTER that would need to be removed!!
    I read all the reviews posted here on AJ Waterproofing and decided to see if they might come out inspect the basement - even with the platform still in place. AJ showed up on July 17th and was not only totally professional, but extremely pleasant and patient. He looked over the project and said he wouldn't give me an "esitmate," - he would give me a solid price! Even without knowing what might be lurking under that platform!! The price included not only the french drain and the sump pump (installed) but the removal and disposal of that darn platform AND the cat litter!
    To add to all this good news, he told me he could have a crew out on Friday, July 19th! He also said they could do all the work in one day! True to his word, the 4 man crew arrived at 9:30 am, ran plastic sheeting over the carpeting upstairs, dropped plastic sheeting oer everything stored in the basement and got right to work! As if all this wasn't enough - they finished the job at 11:45am - after scrubbing up everything on the basement floor and cleaning up the patio where they had mixed the cement and laid a drain pipe.
    What had sstarted out as a very anxiety-inducing problem ended on an incredibly POSITIVE note. "Thank You" hardly covers it!
    - Kathy B.
  • French drain system ripped out and put in their system with their sump pump. After 4 weeks, they had to rip out their system and redo because it was defective. They didn't use enough incline. Then, 3 weeks later, they ripped out another portion that wasn't working and added a second separate sump pump. This work is still not completed.
    - Alicia P.
  • Jesse and his crew were prompt to respond. Once the contract was signed they met or exceeded all my expectations. The price was very fair and the quality was excellent.
    - Donald E.
  • I have now hired Nick to do some major inside remodeling (window replacements, hard wood floors, and kitchen tile) and expect the same work standards for these jobs.
    - Robert A.
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Drain Pipe Contractors in Malvern

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