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Find Top-Rated Malvern Appliance Repair Services

There are 8 top-rated appliance repair services in your area.

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Appliance Repair reviews in Malvern

Real People ~ Real Reviews ~ Real Results

  • I took off work to be home from 1-5. They called at 4 to tell me that they would not be able to make it and wanted to reschedule. The person on the phone was very short and abrupt. I rescheduled for the following week. The actual repairman was very professional and polite. He provided an estimate prior to making repairs. Once he began working he found that it was something completely different and much cheaper. Overall the repair service was acceptable.
    - Crystal T.
  • The repair man used his computer to try to diagnose the problem. The info that came back said it could be any number of things from a faulty motor to something minor. It didn't give a specific diagnosis. The repairman was able to restart the dishwasher using his computer and it worked. It's been working ever since. In addition to the service charge, he sold my husband an extended repair warranty in the event the dishwasher breaks down again. Unsure how to evaluate. Shouldn't a computer provide more accurate data?
    - Suzanne T.
  • I called them 4 times. They replaced a part and I still have the same problem. They couldnt find what was wrong. The call center is horrible. The repairmen were nice, but again, they couldnt fix my problem.
    - Penelope M.
  • I am 53 years old and I have never in my life experienced such ineptitude and such a complete disregard for the customer. I had a washer that was broken - technician comes out and cannot fix it and says they need to order parts - the tech was actually helpful. While he is there, they convince me to buy the warranty service as the repair would be expensive and the warranty would cover up to $500 of repairs and other repairs for a year. They sold me then continued to screw me. The parts arrived - now 3 weeks with no washer - a technician shows up and says, these are the wrong parts. We wait for the additional parts and have a confirmed appointment - I arrange to work from home. Tech never shows up. I call and they tell me that I should have been notified, I wasn't. The next appointment - same exact thing except I got an auto-call confirming the appt but when I called, they told me it was canceled and again, took the day off work and they blew it off with no notice. The exact thing happened again today but I was at least smart enough not to take the day off work. Awaiting the 1:00-5:00 arrival, I called to confirm (yes, autocall in the am telling me to be available between 1:00-5:00) and they told me it was canceled because they need 2 technicians to do the work and only one was scheduled. No heads up - NOTHING. I am now on hold with the warranty department who, if like every other experience I have had with this god forsaken company, will result in nothing being done. $600 for a warranty - missed work time - hours on the phone with them - and a month with no washing machine. But they sold that warranty. Stay away - stay far, far away from this disaster.
    - James M.
  • Scheduler sent the technician over that day so we wouldn't have to wait several days till he was in the area again. He came on his way home which we were thankful for. Repair was done quickly and efficiently at a lower price than sears and no two week wait, either!
    - Barbara G.
  • Gave me a 4 hour window 1 - 5pm, took afternoon off of work to be there. Received a txt message at 4pm that the appt was rescheduled for 2 week later. Called service number they could not tell me anything because the serviceman was not answering his phone so I decided to cancel and use a different service
    - Louis O.
  • Water agitator didn%27t spin during spin cycle. Replaced connect between washer motor and transmission. Identified leak from water pump and replaced%2c which required actually taking back to machine shop to disconnect frozen coupler on old one. When asked about dish washer that was washing very poorly, he checked it out and found filter was very clogged. Cleaned out filter and now dish washer now works great. Was very happy with his service and price for the work he did. I'd recommend him to anyone needing appliance repair.
    - maureen c.
  • Rick was punctual, returned all calls quickly, and showed up exactly when he said he would. He was knowledgeable, friendly, and professional, and we feel the amount he charged was entirely reasonable. I would recommend him without hesitation for fridge repairs.
    - Jason P.
  • Scott was very polite, informative, and professional. He explained exactly what he was doing, and even gave me some helpful hints about the running of my refrigerator. I will definitely use his company again.
    - gerald f.
  • Was 41 minutes late but besides that, knew what he was doing, explained what he did, and was in and out in about a half hour. I would use him again. Told me he was semi-retired so he can pick and choose how many jobs he does per day.
    - Randy N.
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Appliance Repair Services in Malvern

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