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Real Estate Agent reviews in Lower Burrell

  • F
    Mike was referred to us by another Keller Williams team leader. Inital phone conversation went extremely well (45 minutes). Mike obviously is an expert in his field. He took time to listen to our challenges as well as our requirements. An inital meeting was scheduled, but was subsequently cancelled by Mike as his car was in the garage for service. A second attempt was made to schedule a meeting. 5 minutes prior to the meeting, Mike called and said that he had to attend not 1, but 2 funerals that evening. I would think that you would have prior knowledge of the commitment prior to 5 minutes before the start of a meeting. Mike said that he had already made plans for his assistant to come to our house in his stead and meet with us. His assistant, about an 80 year old woman who could not walk up our steps without considerable pause arrived at our house 2 hours later. She told us her name...forcefully walked into our home and said that she was there to take pictures and a video. She spent 15 minutes walking though our home with a video camera. She would not engage in conversation other than to say that Mike would review the video and get back with us. IT WAS 2 WEEKS BEFORE MIKE CALLED US BACK !!! I left several voice mails with no response. After the two week period, Mike called and left a voicemail saying, "Hey it's Mike, I wanted to let you know that I have some properties that you may be interested in. NO MENTION OF REVIEWING THE VIDEO. NO MENTION OF LISTING OUR PROPERTY. At that point I was done with Mike.  2 weeks after that, I get a call from Mike assistant. She wanted to speak to me and Laurie (my ex-wife's name...not Melissa, my current wife's name) about listing our house. UGGGG this was my fear with real estate agents (SOMETHING THAT I EXPRESSED TO MIKE DURING OUR INITAL PHONE CALL). This guy was worse than a used car salesman. 
    That being said, we did utilize Tim Gray (Mike's referral as a financial planner). Not enough good can be said about Tim and the team at Princeton Financial. He was awesome !!!!  We ended up finding a great agent in Heather DiGregory with Coldwell Banker.
    - Ted L.
  • F
    What an absolutely unprofessional couple!

    This duo was acting as a seller's agent in a previous effort into buying a home and was nothing but childish. Somehow this couple has (at time of writing) some thirty odd listings on various real estate search engines -- But from what my experience has been with them, this is a complete shame and insult to what I was hoping to be a somewhat legitimate field.

    After putting in an offer on one of their current listings, we had a three day response time to have heard back from them. By the time the third day rolls around, I am starting to get anxious and question if anything has been happening - So I call my agent. He informs me that he had tried calling the couple (both of their cell numbers) multiple times throughout the day already and neither of them had even PICKED UP! So around 9pm that night, I get a call from my agent saying that he had finally heard something and that the seller of the house was having "something bad" happen to their family and didn't give any kind of response.

    Well, being the understanding person that I am I let this go -- bad things happen to everyone. Well, now we are on the fourth day (our offer technically expired the previous day), waiting for this sham of a realty team to get back to our agent so we can move forward. Wait...Wait...Wait... Finally, around 7pm I get a phone call saying they had FINALLY gotten back to him again and that there was another offer.

    Turns out we didn't get the property -- Not a big deal, this kind of thing happens. However, then you start to think about the sheer immaturity of this couple. Could it have been because of their slacking, we didn't get this? Possibly. Could things have gone MUCH smoother -- ABSOLUTELY. 

    All in all, this couple alone put a nasty taste in my mouth when it comes to an entire organization/job sector. It is pathetic the immaturity this couple displayed whenever trying to make a living and fairly represent others.

    So, personally I believe you should  AVOID AT ALL COSTS!
    Deal with someone that actually is a decent, punctual person.
    - Michael R.
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Real Estate Agents in Lower Burrell

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