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Fence Company reviews in Lower Burrell

Real People ~ Real Reviews ~ Real Results

  • VERY BAD. LARGE CRACKS IN STUCCO. FIRST TWO YEARS, MANY PROMISES BUT NEVER SHOWED WHEN THEY WERE SUPPOSED TO. RARELY CALLED BACK. STUCCO KEPT CRACKING. FOUND OUT THEY DID NOT SEAL AROUND THE DOORS OR WINDOWS PROPERLY. ENTIRE EXTERIOR IS SATURATED AND NEEDS TO BE TORN OFF AND REBUILT. HOME GREW MOLD, KIDS GOT SICK, WE BECAME HOMELESS. THEY STOPPED FIXING IT. INSURANCE WON'T COVER IT, SAID ITS FAULTY WORKMANSHIP. THEIR ASSETS ARE SPREAD OUT SO SUING WOULD BE THROWING GOOD MONEY AFTER BAD. THIS COMPANY PLACED MY CHILDRENS LIFE AT RISK, DESTROYED MY LIFE SAVINGS, WHICH IS ATTACHED TO MY LAND, AND MY RETIREMENT. NOW I HAVE NO HOME WITH TWO KIDS. THEY SAID THEY WERE BONDED. THEY AREN'T.
    - Traci K.
  • We are very happy with the final result. See the photos. This was not a big job, merely fencing in a small back yard between the house and detached garage. Total cost was $3326, and in the photos you can see what they did. The main goal was to keep the little dog in the picture in the yard, and the fence does that. I only have one complaint: we paid our deposit in July, and were warned that the fence would not be built until September, which was fine with us. However, the fence was not actually built until early November- and I had to contact them to see what the hold-up was. I think that at least they should have contacted us to let us know there would be a further delay. That being said, the contact that we did have was polite and apologetic. Overall, I'd still do business with them again.
    - John V.
  • The repairs went well.  The gentlemen who did the repairs (Ed and partner) were professional and did an excellent job with the repairs.  They need to order a part to finish the repairs.  Ed called me and kept me updated on when the part when arrive and when he would be there to finish.
         
         The complaint I would have is the responsiveness to return my calls to get an estimate and repairs started on the fence.  I understand this is the busy time for a fence company.  I called as soon as the damage was done.  No one called back.  My husband stopped at the office of the company and he talked with a gentleman who gave him  his business card with his cell phone number on it.  He asked we send pictures of the damage.  We did this 2 days later.  We never heard from him for 8 days.  I then called his cell phone and he said he deleted my pictures could I send them again.  I did but I had to keep calling to get the project started.  As I stated previously, I understand they are very busy at this time.  I just would have appreciated the gentlemen returning my calls without me calling him every couple of days.  All I wanted was a timetable on when I could expect someone to come and give me a final estimate and when it would be possible to start the repairs.  
         That was the only issue I had.  My fence looks like brand new.  In the last 2 months three people have asked who put up my fence and would I recommend them.  I said yes, but not sure how long it will take for them to get back to you.
    - Katherine L.

  • I'm updating this review to alert others about extremely poor service following a large purchase.

    By Spring 2015, our estate gate had already started to sag on one side...it is now hanging noticeable lower that the other side.  After numerous calls to the company, someone finally came out to look at it.  Much to our shock, they wanted to charge us several hundred dollars to fix it when it is obvious to us that it was not installed properly to begin with.  I wrote to the president of the company and he did not even have the courtesy to call us back.  There is no way we're giving this company one more cent; we'll be hiring a competitor to fix their shoddy workmanship.



    Original Review:

    Company provided a comprehensive estimate including a detailed diagram.  It took quite awhile for the custom-order materials to be available and then we had to wait until the company had time to do the work.  Project was completed in stages. There was a big hiccup towards the end when the installers realized that a 12 ft. estate gate was needed instead of the 10 ft. gate drawn on the diagram. There was more waiting for the new gate to be ordered and delivered.  I wasn't thrilled about the extra $240 charge for the bigger gate but that is the nature of estimates...they can and do go up sometimes.  Admittedly, it was relatively expensive and a lengthy process getting everything accomplished. However, the gorgeous results made it all worthwhile.  Bonus:  The neighbors love how it looks too!

    - Jerry B.
  • After setting the schedule, the guys came one morning to dig the holes and install the posts around the yard. A few days later after the cement had set, they came back to finish the installation of the fence. They were very nice and professional. During the hole digging process, they weren't at all put out by a toddler and I following them around (at a safe distance) and "assisting" with moving the dirt piles. 
    We would definitely use them again for any future fencing needs.
    - Jennifer R.
  • This was by far the best price quote we received for the work completed. They completed the work more quickly then originally proposed. When I was prepared to pay the final bill, I made a comment about how I will rate the superb response well on Angie's list - they told me about a savings coupon - even though I had no idea about it. I was impressed with that gesture. We are happy with the final product and the quick response to a last minute change request.
    - Asheesh M.
  • looks great. they showed up on time.
    - Dana L.
  • unknown
    - Phyllis M.
  • It went very well. He did a nice job for a fair price.
    - Henry J.
  • I am currently waiting for resolution.
    - Jennifer P.
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Fence Companies in Lower Burrell

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