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Computer Repair reviews in Levittown

  • B
    BTS Computer Repair Services
    It was satisfactory. I like that they gave some information that some of the other companies I was looking at didn't. I think they could have been a little bit more responsive as to the time frame they gave, it should have been two days but it ended up being four.
    - ROBERT F H.
  • A
    Pete did a great job getting my computer working again he explained what he thought was the issue and also took the time to fix a monitor that I thought was a lost cause. I would have no issue using his services in the future or recommending him to others.
    - Michael G.
  • A

    Had a terrible experience with Verizon following its nstallation on  August  3. 2012 . Verizon's internet security suite powereby McAfee had failed to activate causing Internet Explorer to  stop working and system shutdown. The system was now automatically restarting in advanced safe mode with disc check . Verizon tech support explained that as a result of McAfee's "fix" to its software in August "several" Verizon customers were affected and had been causing Internet Explorer to stop working.  I was instructed to call McAffe who after scanning remotely reported no viruses were found.  This result was puzzling due to the fact that Verizon was called following  an alert on my computer that a malicious adware/spyware had been detected.  McAfee scanned again then  uninstalled and then reinstalled security suite.  For a day or two, everything seemed resolved, then the message reappeared that the computer was at risk and I needed to activate the software.  McAfee referred me to tech support who in turn  referred me  advanced tech support for remote scanning to identify the problem.  Additionally, I was told to submit to Verizon any bill  for repairs if the problem could not be repaired by advanced tech.   Eight viruses were found on the computer and  attempts to download the virus removal tools were unsuccessful because Internet Explorer would stop working and the system kept shutting down.  I was then referred to the manufacturer.who in turn recommended that I take the computer to a local  repair shop. 
    I  located Ferraro Computer Services on Angie's List and within hours, Mr. Ferrraro picked up the computer at my home, took it to his shop and diagnosed the problems.  He evem called the Geek Squad to see if my extended warranty would cover  repairs and  offered to deliver the computer to them at their Langhorne location.  Geek Squad  responded that they would have to send the computer out for repair and to expect  return in three weeks. On top of the fact that I had wasted $130 for Geek Squad Black Tie Coverage, I now would be without the computer for almost another month.   I  then decided to have Pete  do the repair.   Within three business days,  the computer was delivered to my home with new memory,   power switch, tower cover, and my files, printer software and a 30 day free trial anti-virus  program were installed.  
    Surprise!!!!  Verizon informed me it would not reimburse me for repairs, but after considerable negotions  with the CS rep, who kept placing me on hold  to confer with her supervisor, Verizon eventually conceded and offered a  credit of $8/month for the nemonths as a "Valued Customert" or $96 total  for  three months of my aggravation to fix problems caused by their vendor, McAfee.   Whoops, almost forgot, Verizon also generously credied my account for $15.36 to  refund my account for payment of Verizon Security Suite  that failed to launch virus protection for my computer.
    Although pleased with Comcast, my decision to switch to Verizon  was based solely  on an anticipated monthly saving of $15 which . turned out to be far off target by $25 (activation fee plus $5 for virus protection,  which by the way was included with Comcast service at no additional cost).   Before transferring back to Comcast,   I need time to recuperate from the almost daily walk through Verizon's maze of automated telephone menus  and  lengthy waiting periods before hearing a human voice with a foreign accent.   
    In summary ;

    •  1)  DON'T ever use McAfee antivirus software (they have a history dating to 2010 involving the above described problem).
    •  2)  DON'T jump into selection of an internet provider until you've thoroughly checked out customer reviews/complaints.
    •  3)  MOST IMPORTANTLY.....DO USE FERRARO COMPUTER SERVICEYou'll find Mr. Ferraro  to be extremely knowledeable, professional and efficien

    - Connie P.
  • A
    Had an issue with my computer that I had several people look at but had no luck in fixing. Found also know as ( MCS ) in Morrisville PA Had great service and answered all my questions and now my computer is working great again. Only issue was that it took a day longer then they thought it would.
    - chuck t.
  • A

    One day service as quoted over the phone. Great professional and congential service . They did save all my files, music
    and Documents. They restored Windows Media Player back to Version 9 at my request.

    I highly recommend this company. I am a PC savvy customer and I could tell that they were competent and

    and quot;the real thingand quot;. I would recommend them especially to newbie and senior citizens. I think they are honest
    and dependable.

    Based on Angie's List, I spent large amounts of Taxi fare to go to Aand A Computer when other shops were more
    convienent and nearby. Carrying a computer tower in a $$$ taxi was well worth it.

    - Maryann G.
  • A
    Quiet , efficient, knows exactly what to do, always on time, first time he needed to take CPU to his office and returned next day as promised. last time he was able to fix in my home during his visit. I highly reccomend Ferraro.
    - Barbara O.
  • A
    CompuSultants, (Mitch The Computer Guy)
    - ROBERT F H.
  • A
    G Tech Computer
    - Diana W.
  • A
    Computer Fix
    The first individual that I used that was a local guy did not fix the problem, but this guy corrected it in two days.
    - ROBERT F H.
  • A
    Things went well with them. They fixed the problem.
    - James Q.
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Computer Repair Services in Levittown

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