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Warning Signs of a Main Sewer Line Clog

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Plumber reviews in Lebanon

  • F
    Roto-Rooter Plumbing & Water Cleanup
    I will never ever use this company again. I initially called to have them come to my location on a Wednesday evening. They were suppose to show up at 4 pm but did not show up until about 5:30 pm. The plumber looked (for less than a minute) at the bathroom that was having problems. Then asked where the basement was. We went to the basement. He then said an entire pipe needs to be replaced. He then gave me an estimate of $960. He said this would include the replacement of a pipe that was about 6 feet long and the cleaning out of the pipe. He then said I needed to put down a deposit of $240. I put this deposit down. He then said that he was going to return the next day at 11 am to complete the job. So the next day comes and as expected he did not show up until 12:30 pm. I had to contact the company to see what was taking so long. Upon arrival to the residence, he then looked at the pipe in the basement. He then said the main sewer line needed to be replaced. He initially said the estimate could be around $25,000 to $13,000. He then made a few calls and got the quote down to $5,500. I then asked him if he could could just use a plumbing snake to clear the clog. He used the plumbing snake on the bathroom toilet pipe and the basement pipe. The problem was resolved. This resulted in a total of $760. I basically paid $760 for someone to use a plumbing snake on my clogged pipes. He then provided me with some type of shady excavation proposal that amounted to $4,500 if I was interested. I declined. Today, I received a call from the same plumber at around 9:38 am but I blocked the number. I'm betting he was trying to lower the number on the proposal that he gave me. I will never use this company again. If I get a clog again, I will by plumbing snake for $25 and save the hassle.
    - George B.
  • C
    Ray Moyer Plumbing & Heating Service
    I'm not sure if it was because it was freezing or he was having a bad day, but just seemed irritable, annoying, and downright mean. Called to check a leak at mainline and was fit into his schedule. From the very first second we met, he just seemed like he didn't want to be there. Hard to put into words but would definitely not call again. Any plumber can fix a pipe, but not all can have asking for them to come back.
    - Michael R.
  • A
    George Strohm Inc
    When I initially called in, Tom returned my call within an hour, and set a date/time for Pete to come and do the work as discussed. Pete showed up on time, and was professional and courteous. He explained everything he was doing, and answered any questions I had. All went well - no issue to date. I intend to use George Strohm, Inc. in the future for heating and a/c needs as well.
    - Thomas S.
  • C
    George Strohm Inc
    I have used them before and they are always prompt and get the job done quick. However, this time for a simple job that took less than an hour, they charged $431 (with tax) for a simple repair job. The parts cost around $59. I was outraged and called the company after the service guy left and explained that I was overcharged and to report this to management. On top of this, they wanted an extra 3% for using a charge card, so I ended up paying cash. The rate charged was simply outrageous and I've not heard back from anyone there to explain why this service demanded that kind of price or if they are willing to adjust.
    - Rick B.
  • A
    George Strohm Inc
    The service person did very well, was on time and got the job done. I am pleased with their service. I was pleased by his concern for doing the job well and correctly. The price was not cheap but you get what you pay for. I would definitely hire them again but I would ask in advance regarding prices so I was not surprised. That part was my fault...
    - Frances B.
  • A
    Benjamin Franklin Plumbing
    This was excellent from beginning to end.  The rep showed up on time, was very professional, and did everything he was supposed to do.  Was very efficient in discussing their various plans for service.  Was very knowledgeable about my areas water supply with chemicals that are in it.  Discussed their type of water purification system and also tankless water heaters.  He offered suggestions as to a couple areas I had questions about.  This is a company I am keeping in mind for getting a complete home maintenance plan.  From what he described this is an excellent way for me to go.
    - Linda H.
  • A
    Benjamin Franklin Plumbing
    Benjamin Franklin Plumbing did a great job.  I was happy that they could come out right away.  It was easy to set up an appointment and when they were able to come out earlier they called to confirm that it would work for me.  The service man was very friendly and professional and did a good job.   He noticed some work under the sink (shut off valves) that were old and gave me an estimate to replace them.  I was not interested in doing this and he did not try to talk me into it  which was nice.  He also checked the pH of the water to make sure that our neutralizer was working.  I appreciated that.   It was really nice to have this problem taken care of so quickly and easily and presented with a similar problem I would call them again.
    - Margaret E.
  • A
    George Strohm Inc
    Everything could not have worked out any better(!).  All the elements went in - in perfect condition; great fit and function.
    Our bathroom functions just perfectly.
    It looks like we live in somebody else's house.
    And the workers and supervision could not have been any nicer.
    HAPPY to recommend this company to all.
    - Jeffrey B.
  • A
    George Strohm Inc
    When ever I have called Geo.Strohm, inc. the people from the operator to the owner, to the scheduler have been courteous and the work has been done sometimes within hours. Always very satisfied and happy that I can count on good work and honesty.  The best!
    - Nancy W.
  • A
    Benjamin Franklin Plumbing
    Wrote a review this morning...things went well but was charged an additional $79 for the service call even with the $100 deal I got on this website. They called to cancel that charge--it was a mistake! Glad they fixed it!
    - Michelle R.
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Plumbers in Lebanon

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