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Landscaping reviews in Latrobe

  • A
    I was not even home when he came, and my neighbor called that he was chopping down my tree. They did a good job. I wasn't sure what the cost was, but I paid them when they did it, and when I saw that they did an good job. I asked him to trim an stump, and he came and did it for no extra charge. He did not call me when he was coming to cut the tree, but I did tell him to do it. He did the job when I wasn't home, and he did an good job. Its nice that you do not have to put an deposit down, and they do the job, then you pay them. I didn't have to put anything down.
    - Clare M.
  • A
    Neighly's Home Service has been providing my lawn care service for many many years. They always go above and beyond. An example of this is last year we had 2' of snow. The city does not plow the alley. I called Neighly's and they came out and plowed the alley. I will continue to use them and recommend their service.
    - Paul J V.
  • F
    They came out for the estimate. They told us that it would be $2000 and that they needed a deposit of $800. We gave them the $800 deposit to get the work started. They said that they would be out there on June 25-26. They called to reschedule because of the storms. They scheduled the new date on the 27th - 29th and never called or showed up. They called back on July 2nd to confirm an appointment on July 4th - 5th. They called to cancel because of rain again. They rescheduled an appointment July 8th – July 10th and never showed up on the appointment. I called them back on July 9th and the secretary who answered said that he had been in an accident and needed some time to reschedule. She called me to reschedule for August 6th – 8th. When the rescheduled date came out they did not follow through with the appointment. I tried to call them many times that day and they never answered the phone. On August 11th, I talked to Charlene, the secretary. We rescheduled the appointment on August 20th. We contacted Angie’s List on August 14th. On August 17th, Charlene told us that they would be out there on August 20th. On August 20th but they never showed up again. On August 27, 2015 Charlene from Falling Limb called to apologize for the issues. She said that they would come any day that we wanted them to. I asked her to e-mail this to me so I had it in writing. They were supposed to be there on August 31, 2015 and they never showed up. I tried to call them and the machine said that the mailbox was full. William Taylor called on September 1, 2015 and told me that he was taking care of all the matters as Charlene had been fired. They scheduled for September 2, 2015 but called to let us know that they had to do it later in the week because they couldn’t get any rooms to stay where the work needed to be done. He scheduled it for the 3rd and the 4th but they didn’t show. Charlene then called who was supposed to be fired to schedule for September 7, 2015. They did not show again.
    - Gutti R.
  • D
    Grass mowning services are adequate; the lawn feeding services are good; but the landscaping as far as follow-up leaves much to be desired.
    Plants have died and it has taken many, many phone calls to get them replaced.  The replacements were done while we were at work and were not done with like-kind plants.  We are stuck with trees we did not choose.  Also, they are showing signs of dying.  A boulder placed for landscaping purposes has shattered with the winter weather into thousands of pieces of shale.  I would have thought that the choice in rock should have been better made.
    The lawn feeding/fertilizing services are more than adequate.  The lawn mowing has been done, but not in a neat manner with clumps of grass left behind.  We have found another service for that.  Landscaping -- I would never contract them for that service ever again.
    - Suzanne C.
  • A

    I gave the details above. I plan to continue my association with Lawn RX.

    - Craig B.
  • A
    Excellent, no fuss. Arrived and removed tree. No Problems. No haggle. Clean and quick. If you want no non-sense tree service, this is the place. I was not submitted to any "conditions". Easy straight forward approach. What tree has to go. This is the price. DONE.
    - Jeff M.
  • D
    We wanted some work done so they came and gave us two estimates, one for each job. They came and did the first part, and they were supposed to come back in the fall to trim the big maple tree we have, but they did not. We called several times but we got no response. When my wife finally reached them on her office line, they promised they would come but we are yet to see them. He did a good job on the first tree, so it is disappointing that they stood us up on the second job.
    - Kathie C.
  • A
    Alan and Travis Anderson were very professional. They kept me informed and were always on time. They made sure I was pleased with everything and they cleaned up their mess. They worked through the rain and high humidity. Their estimate was right where it should be compared to others. I have received many compliments on their work from family, friends, and neighbors. I have already hired them a clean up next year.
    - Kim S.
  • A
    Doug Gross Landscape design was recommended by a friend after two other lawn service companies either didn't show up or damaged my property. They did final lawn cuttings last fall (2012) then did snow removal and salting during the winter on an as needed basis. I contracted with them again this spring for lawn care, then had them do spring clean up and mulching around the house. later I had them add 3 large landscaped areas with trees, rosebushes and lilacs in the back yard which had no prior landscaping. in addition, they planted 9 pine trees in the front yard to act as a wind break and provide some additional privacy. they are also on time or early for all appointments, they have never missed a week of lawn care despite the weather being very hot or very wet. I am already planning on doing additional landscaping next year and will absolutely use this company. they do a great job and are very dependable and professional. I do not hesitate to recommend them to anyone.
    - Linda R.
  • C
    We started well: the employee who looked over the job and wrote up the estimate was very knowledgeable and professional. There were delays in getting the job started, but these were due to weather. The bulk of the work was done in a few days, most of it well.
    However, there remained several contracted tasks undone and parts that had not been done correctly and needed to be redone. We made phone call after phone call, rarely received a call back, and were promised visits that never happened.
    We were sent an invoice for the balance of the payment immediately after the first part of the job was done, even though the contract was for payment of the balance on satisfactory completion of the job. Not until fully two months later did they finally come and complete the work.
    In summary, we were disappointed in the lack of consideration and professionalism shown, even though we are now (finally!) satisfied with the work.
    - Paul F.
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Landscaping Companies in Latrobe

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