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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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6 Questions to Ask a Basement Waterproofing Contractor

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What to Expect with Basement Waterproofing

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Have a Foundation Crack? Consult a Structural Engineer

Unfinished basement with cracks

Basement Waterproofing reviews in Langhorne

  • C
    Waterproofing One
    It went ok. Job was done as noted . There was one crack which either mixed up with hydraulic cement and grout. Floor was not cleaned up. There was a hassle to get the correct warranty which was promised. Not sure if I will use again
    - Paras S.
  • A
    Radon Protection Systems Inc
    Steve did a professional job and was quite knowledgeable about radon reduction. He also discovered water under my foundation and installed a needed sump pump along side the radon equipment. He also came back on multiple occasions to recheck levels.
    - Gary & Lisa B.
  • A
    Premier Waterproofing LLC
    The work crew was on time, polite, respectful of our property and professional at all times. The work was done as we were told it would be and was done on time. The best part is the waterproofing worked! We had torrential rains last night and not a drop of water in our basement.
    - Mary D.
  • A
    Value Dry
    Very professional job.  The work was done on schedule, staff was polite.  I have never owned a property that had a sump pump and the gentleman who finished the job and installed the electric was kind enough to take the time and explain everything to me.
    - Ann Marie P.
  • A
    Professional & Classic Basement Waterproofing
    They were very helpful, they were helpful. They went out of their way to be helpful. We chose not to get additional service and that is why we appreciated that they took a professional feel to what was going on. They were helpful in allowing us to come to conclusion that we didn't need the professional services for the level of mold damage that we had. I would like other Angie's List members to know that they are honest, courteous and they will not intent on over selling us.
    - Jocelyne B.
  • A
    Value Dry
    Three years ago, I had Value Dry come to my home for basement waterproofing.  Since then, I haven't had any of the problems I had before.  Their workers were efficient and courteous.  The whole process, to me, was amazing.  The job took 3 days and before they left,  they cleaned the entire area and made sure I was satisfied with the work they did.  I'm writing this review now because we just had severe weather conditions that would have been a nightmare for me.  I'm sitting in my dry family room cozy, warm and so grateful.  I would highly recommend this company to anyone having water problems.  (This work also carries a lifetime warranty that is transferable)
    - Andrea F.
  • A
    Home Improvements by Chris Bachalis
    Chris Bachalis was professional every step of the way.  He was honest and fair priced about the estimate.  When it came to the work he was meticulous and extremely clean.  I was very happy with the level of work he did.  I am looking forward to having him do more work on my house.
    - Nicole B.
  • C
    Morgan Basement Waterproofing & Mold Remediation
    It was an Angie's List Big Deal that I purchased. I didn't use him.  He didn't charge anymore for the inspection. The price was fair for the inspection. I would use him because of the high price and he never responded for the actual problem I had and not the problem he thought I had.
    - Colleen A.
  • D
    TBS Basement Waterproofing

    Below is a letter we sent to Don the owner explaining our dissatisfaction with the way the project was pretty much says it all...about two weeks after I sent this letter, we received a call from Don, stating he would come out and discuss...of course, he never did, which is par for the course for this outfit...they never follow up anything in a timely manner, and not at all, once they have been paid.....I do not have water in the basement (thank goodness for that) but we feel its because we replaced the defective water softener that was probably the main problem. All in all, a very expensive mistake going with these people. I would urge anyone considering this outfit to definitely seek out second even a third opinion, even if it costs you money for the evaluation.

    I am not asking for the moon from them, as we feel the decision was ours, and we should have had a second opinion...we are senior citizens and we mistakenly took their word that the procedure was absolutely necessary...that was our mistake...however, the poor quality of the finishing work and the breach of contract by not carrying down all the furniture etc, back down to the finished basement as promised was a big problem for older people like us to handle by ourselves. Again, the following letter says it all...


    To the management of TBS Basement Waterproofing;

    My wife and I decided to write to you in the hope that we can get closure on what has been a very aggravating and unsatisfactory experience with your Company. We were unable to address this issue sooner, due to family health issues. From the beginning, we were first pressured by Don to proceed with a full perimeter system, that destroyed our nicely finished basement, including custom cedar wood tongue and groove paneling and expensive ceramic tiled flooring in the bar area. The original perimeter system did not stop the water flow, even after a lateral pipe was installed, as it was discovered that the main leak came from a defective water softener.

    After that totally destructive process was completed, and we paid one half of the price quoted for the finishing work, no one showed up when promised, and we are told by Dennis that Don scheduled him for another job and it would be two weeks before he could start work on our project. This unplanned delay totally disrupted our personal schedules and other workmen we wanted scheduled (rug installers, etc), and caused undue stress to both my wife and I. Everything that was in the basement was still in our upstairs living/dining room until this process is completed. After this surprise delay, and after we paid him one half of the money due, calls to Don?s phone went to voicemail, and we finally had to contact the main office to get any attention at all to our project. Finally, some 3-4 weeks after the job was supposed to be completed, Dennis returned to begin the finishing work. We expressed dissatisfaction with the chair rail and drywall, again as we feel the job was rushed and sloppy. We were told that if there was anything we saw we did not like, he would return to fix it to our satisfaction. We were also told by Don, and had it written in the contract, that his men would be back to carry down all the bins, furniture, etc, that they originally carried up from the basement, as neither my wife nor I are physically able to do it. In good faith, we paid for the balance of the work, which in hind site, we should have never done, but we wanted to be fair, as we were told he would be back to take care of these issues. It is our opinion that work was rushed and sloppy. However, we had no one to express this to, since all phone calls after we paid for the work went to everyone?s voicemail, and were not returned.

     I finally called the main number and had to threaten Loush (?) with legal action if no one got back to me. Finally, after more calls and aggravation they scheduled Dennis and his crew to return to fix the chair rail and other drywall defects that we found once we were able to get better lighting down there to really see how bad the job was. We were promised he would come on the weekend, but now learned he would only come during the week. Since my wife had a trip planned months in advance, I had to take off work, which I was not paid for, to be there when Dennis and his crew returned. We marked items that we saw, and Dennis came back to fix the chair rail, which was acceptable, and many of the dry wall defects. We finally got the rugs down, and my wife was on the phone with the office manager, and  Don  got on the phone and promised that he would send people to carry down the furniture, bins, pictures, etc, even if he had to do it himself! Well, we waited for them to come, and no one showed up, nor did we ever receive the courtesy of a phone call to explain why no one showed up. At 67 yrs old, knowing that any further contact with Don would be useless, and not in the best shape of my life, I was forced to spend the entire week alone (my wife was away for 8 days) after work, carrying chairs, pictures, accessories, heavy bins filled with books and Christmas decorations, etc, back down to the basement. Needless to say, this took quite a toll on me physically. Also upon further inspection when my wife returned, other dry wall defects  were found, and they seem to crop up every day?.nail pops are occurring, more paint drips were discovered, as well as other dry wall defects.

    In summary, this has been a very costly and unsatisfactory experience. I fully expect to be reimbursed for the time lost at work, the lack of any workmen to carry down remaining furniture, (Dennis carried down a love seat and a chair as a favor to us) bins, paintings, books, etc, which took me an entire week to do, and was promised in the contract, and verbally by Don.

    We consider a sum of $1500. to be a fair amount for all the aggravation, inconvenience, and failure to perform as promised, plus the loss of a work day?s pay. Failure to do so, will result in further unpleasant action by us?I hate to do business this way, but we have not been treated fairly or as promised when we signed up for this work, and the quality of the finishing work is such that I will need to find and pay someone to take care of persistent drywall issues.

    If we do not hear from you, we can only assume you have no interest in rectifying this matter, and we will act accordingly. Please do not call us until after 8/11, as we will not be available until then.

    - Robert L.
  • A
    BQ Basement Systems Inc
    They still come out throughout the years to ensure that the sump pump is working and that the basement is staying dry. I had one issue the next winter with involving the pumping to the street, in the winter, but they came out in the spring and resolved the issue.
    - Robert Vincent D.
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Waterproofing Contractors in Langhorne

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