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Find Top-Rated Lancaster Snow Removal Services

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Snow Removal reviews in Lancaster

  • C
    Armstrong's Landscaping
    Reggie Armstrong is quite congenial and smooth. 1st visit, he insisted we just  have coffee and chat - getting to know his customers is how he does business. He's a talented conversationalist &, I thought, a good listener.  He kept the conversation steered away from the project despite the fact that I was excited & had clipped photos in several books and magazines.  In the last 1/2 hour, we went out to the yard, he looked around, had a vision of where things should go and what I'd need with some input from me. His large gestures for the size of beds and paths were an exaggeration of what was produced, but that cannot be proven.  My priorities were clear: greater privacy, aesthetics, and less to mow.  He persuaded me that I would need to extend my budget to get a beautiful finished project, so I agreed to raise the ceiling, but hoped to avoid spending too much. I foolishly agreed to give him a $5,000 retainer to make sure I was scheduled before summer. He scheduled me for about March 21st-25th, which seemed early for planting.  In early February he texted me that we'd have to reschedule to some time in April because the temps should be about 65 degrees.  Being a professional landscaper, he had to realize this when I signed the contract. I told him that I wanted the path from back to front of house that he'd talked me out of instead of a large football shaped area in back being dug out and graveled for the fire pit.   In the course of this nightmare, Reggie brought the wrong trees that were to be the feature of the job and lied to me about the store being out of stock.  He refused to pick up when I verified the store had 9 at 2 locations within 5 miles, saying he didn't have time, only scheduled 4 days for this job. I picked up trees before work  myself & was told by the nursery NOT to plant that week because temps were in the 40's with snow expected that weekend! I never cursed or screamed or called names, but was naturally irritated with his defiant attitude. Instead of apologizing for the mistake or trying to make it right, he was miffed that I hadn't praised them more for the work they'd done on the garden beds.  As I was leaving for work, now late,  Reggie approached me & threatened to walk off the job after 2 days, saying he already had $5000 in the job & they didn't need to work under stressful conditions !!??? Note that at this time, the gravel, bushes and perennials were not there, no lights, fire pit  To my amazement, he proceeded to scold me that he would've gone after the tree if I'd said "you must have mis-heard me." (about my choice).  The man caught himself in his own lie because he had already told me he got the (wrong) trees because that was all the store had- a flat-out lie!  He also tried to tell me that the nursery sold him a tree with a tag marked "Red Dogwood" and insisted they told him it was a pink one, which I'd specifically requested to plant for my late mother.  I later discovered he even lied to me about the gravel, telling me that the store was out of the white gravel we discussed- 2 days later, I spoke to the man who waited on him- he was incredulous, showed me the huge bin, and signed a paper verifying the gravel had been in stock all along.  On the phone, Reggie had proposed an "organic looking beige stone", never mentioning a difference in size, & I agreed, thanked him for calling me to discuss; later that afternoon he texted that they were finished & I was "definitely going to love it."   When I got home after a doctor appointment, there was clearly no effort to clean up and make the finished >$5000 project look special, no sign of a solar landscape light or the fire pit we agreed on.  Front & center was a rag hanging over a large pot I'd offered them to use, an old hose, used to suggest a border, was sprawled along the yard,  the 5 trellises he was to install for privacy stuffed beside my rusty shed, which was now a feature of the property, bordered with decorative stone and mulch; there was no gravel between the shed and the path to the door, just oddly thick pads and paths of larger stones, with no less than 35 large stepping stones, when I told him I intended to make my own stepping stones for the path with molds or mosaics. Less than 3 weeks later I have big weeds.  The entrance to property had no gravel- if he misunderstood this, which I did point out on first day, why would a pro leave a project looking like a patchwork quilt without discussing?  Why spend time on trimming the lilac bush and a bed along a fence and leave me without privacy when that was the goal? And not even mention the reason for not installing the trellises, but ask for more money- for a sloppy, embarrassing looking job. He would never have pulled this with a man in the picture. I will include photos.  The path did not even line up with the step to the porch. He should have amended the original contract if he couldn't abide by the changes, but he neither fulfilled the written or oral agreements and called it done.  To call this a disappointment would be an understatement- there was no reason for it to turn out this way- for well over a thousand dollars a day?.  I paid him a lot in advance, was very excited about this, bought them food & drink and treated them with respect.  I was taken advantage of!  After several difficult years, I was overwhelmed with projects and put too much stock in getting him through Angie's List.  No doubt they advise not to pay too much up front; my mistake.  Advice- use marking paint to clearly mark anticipated borders, get drawing, verify everything.

    - Sharon R.
  • A
    Russell's Lawn Care & Home Services
    Unfortunately, they were unable to get out to me until Monday because they were booked solid. I scheduled the appointment for Monday. A few minutes later I received a phone call from another provider who was available immediately. I informed Anthony and he was very respectful and courteous. I wish that I had gone with Russell's because the other provider was late and didn't do a great job. I guess that is what you get when you hire someone from Craigslist.
    - SCOTT T.
  • A
    Esh Lawncare LLC
    Esh Lawncare takes care of our property, from brush-clearing to lawn care to snow plowing. Prompt, professional, courteous and fairly priced. I also appreciate being able to email requests and pay online. Highly recommend.
    - Jane M.
  • A
    Centerville Lawn & Landscape Service Inc
    They did the job as ordered
    - Todd L.
  • A
    Centerville Lawn & Landscape Service Inc
    excellent job
    - Timothy H.
  • B
    Russell's Lawn Care & Home Services
    He arrived when he was expected and did a very good job.  He was polite and personable.
    - Lorraine A.
  • B
    Centerville Lawn & Landscape Service Inc
    unknown
    - JON H.
  • A
    Russell's Lawn Care & Home Services
    unknown
    - Mary V.
  • A
    Ruell's Lawn Care, LLC
    unknown
    - Mary V.
  • A
    Russell's Lawn Care & Home Services
    He is the best. Professional and always does a good job.
    - cynthia h.
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Snow Removal Services in Lancaster

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