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Pest Control reviews in Lancaster

  • D
    Terminix - Lancaster -Termite & Pest Control
    They missed our first appointment window (I waited 2 hrs for them, took time off work, and got a call within 10 min of time window being over that they couldn't make it, to reschedule). Second appointment the inspector shows up, I sign a contract with them and schedule the first visit for the next day (to actually do the treatment). They never showed, so I waited for 2 hrs for them, again, taking time off work. I cancelled the contract on the spot. Also, as part of their pitch, they say they use 'commercial strength' bait for mice/rats, and that you need a license to use it... I'm not sure if this is true or not for companies, but as a home owner, you can just buy the stuff on any online retailer... no 'license' required and there's plenty of products out there with 'commercial strength' (same as what they use) that you can buy perfectly legally. I bought all this myself for less than the price of one single visit... fyi. Hence my ratings for service and price.
    - Joaquin V.
  • A
    Dominion Pest Control & Exterminating
    Loved Jan the indoor exterminator! She really knew her bugs and did a great job! I had thousand leggers (ick) and silver fish bugs (double ick). Also used their outdoor exterminator for rolley pollies, those bugs that look like little gray tanks. My yard was infested with those guys! It has been a few months and I have only come across one little sickly one! Great job!! Very happy with this service!
    - Debra C.
  • A
    Dominion Pest Control & Exterminating
    Bought a house, found ants. Tried treating, but lost battle. Dominion came in, identified them as odorous ants, set bait traps, and found the previous owners contracted companies traps. Ants were a problem here for a while, so I feared a bigger problem. Removed old traps, including mouse traps that were feeding the ants!!! Sprayed inside and out. Lot of activity first few days, but the problem ended within the 9 days they said. Feeling relieved, and glad went with dominion, and not Ehrlich who had the contract earlier. Fixed fast. Annual contract so i never see another ant!
    - Eileen E.
  • F
    Ehrlich Pest Control
    My husband called to make an appointment, and was told to call an 800 number. The sales rep was supposed to send a contract and never did. They did call and we made an appointment. It was initially for later in the afternoon, and then we changed to earlier to accommodate an appointment I had. The day came and went, and no one showed. I contacted them, and was sent to an answering service who told me someone would call me. They never did. My husband called and the person he spoke to said the appointment was 2-4, though it had changed, and that the rep was running late. As I had an appointment, he was told to reschedule. He wanted to speak with a supervisor. No one ever called to reschedule nor did a supervisor call. We have contacted another service.
    - Anne K.
  • A
    Tomlinson Bomberger Lawn Landscape Pest Control
    The Tomlinson Bomberger Company service tech Frank Kennedy is very personable and always discusses the customers needs for their property prior to each service visit. He is registered with the PA Department of Agriculture and is knowledgeable and experienced with the various chemical products / techniques utilized during the service application.
    - Alfred K.
  • A
    Truly Nolen Pest & Termite Control
    I'm a little late in writing this, but I have nothing but good things to say. The team was efficient, informative and very prompt in their response and service. I would absolutely recommend to anyone.
    - Liz W.
  • A
    Terminix - Lancaster -Termite & Pest Control
    We've been using Terminex for years and have been happy with them. 
    This review is *only* for the local Lancaster Terminex office and our regular technician.  This review does *not* apply to customer service from the Memphis Office.
    - Caroline S.
  • A
    Houck Pest Control
    He called back within an hour.  We are too far for him to service us so he sent a list of licensed wildlife control firms for PA.  He has a responsive attitude even though he won't make a dime from us.  If you are in his area, consider him to help you.
    - Andre V.
  • A
    Truly Nolen Pest & Termite Control
    Rick of Truly Nolan of New Holland was outstanding. I honestly don't know what we would have done without him.
    We were very concerned out when our tenant told us he thought he had bed bugs. Rick was out to do an inspection the same day we contacted him and came back the next day to do the treatment. He had completed a treatment to get the situation under control before any other pest company would even have been able to come out to inspect. He explained everything about the treatment plan to us very clearly and made us feel much better about the situation. 
    Rick felt like a great ally during a very stressful time. His confidence, ability to describe how his treatment works, and his high level of customer service was a huge help. He was  very patient and answered all of my questions, even if I asked a million of them. He was great at communicating...easy to get in touch with and always available to speak. 
    Rick really went above and beyond to help us. When he arrived for his follow up inspection and treatment, it turned out our tenant hadn't properly prepped the house so he was unable to do the full treatment. Rick offered to come back when the house could be treated properly at no extra cost to us because he said the treatment wouldn't work right since the house wasn't prepped. I don't think you'd find too many people who would be willing to do that since he lost all that time coming out. I thought it was a really honorable thing to do and we really appreciated it. He is just extremely fair and honest. You can tell he really cares about his job and about helping his customers. 
    Rick's pricing was also very fair overall. He only sold us what he really felt we needed to take care of the problem. In addition to giving us very good pricing on the bed bug treatment, he was also able to treat a small ant problem and gave us a very good price on that since he was already at the house.
    To sum it up, with Rick at Truly Nolan you get top notch service,  good pricing, very professional service, helpful communication, and generally a really nice guy. I know I said it before, but you can tell he cares about his work and the people he works with and really wants to help people.
    I couldn't recommend him more highly.
    - Andria T.
  • A
    Dominion Pest Control & Exterminating
    We have used them before we became Angie's List members.  They are flexible with there scheduling.  They have good follow up if there is ever any problems with the work.  We are on a quarterly program so we aren't just a once and done thing we are part of there customer base.  We have had very good success with them.  We pay for it up front and get a discount. 
    - Catherine C.
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Pest Exterminators in Lancaster

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