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Cleaning reviews in Lancaster

  • F
    Though I have never publicly voiced any dissatisfaction or disappointment for any negative business encounters I have had, I feel compelled to do so in this case following the complete and total lack of professional conduct, courtesy, and ethical standards I have seen provided by Certified Carpet in Lancaster, PA-specifically in regards to their hiring practices/standards and employee values/conduct. As a licensed management professional myself, I will now move forward with the assumption that such business standards and conduct (or lack there of) they have demonstated behind closed doors is a direct reflection of the subsequent business conduct, morals, and standards they hold themselves to providing for the employees and customers they serve. With that being said, they have not, and never will receive any business from me or my family as I end my own disappointing and dissatisfied experience with the company urging you all to proceed with caution and careful consideration before providing them with services of your own as either a customer or employee.
    - Alix U.
  • A
    Your Choice LLC
    My home SPARKLES thanks to Your Choice, LLC! Bathrooms, carpets, rugs, hardwoods, ceiling fans, mirrors - everything SHINES! They do not rush, but they are also efficient in their movement. In under 3 hours, two women cleaned 3 full bathrooms and a kitchen, wiped down baseboards on 3 floors, dusted and vacuumed, mopped... they even did the dishes in the sink, and were happy to change sheets on the beds! They were careful with our antique furniture, and also with antique breakables that they dusted. The ladies were kind and professional, and solicited feedback as they finished each floor. We are so grateful, and will use them again!
    - Michael C.
  • C
    Refreshingly Clean
    We used Refreshingly clean for cleaning our house every 2 weeks over the last two years. They initially provided the same person to clean the house every time and took note of specific preferences to ensure that there was consistency across cleans. Over time, their staff has rotated significantly. While the preferences were noted, this did lead to inconsistencies with the level of cleaning performed. Overall, the organization was receptive to any concerns we had. More recently this attention to detail and customer service has declined. We are a non-smoking household, yet the few times that we were home during the cleanings, it was clear the cleaning people had recently smoked. Within the past 2 months, they have cancelled several times with use with very abrupt notification (1-2 days before a scheduled clean) without offering a new time within reason. This has led to a period of 8 weeks between cleaning appointments when their service is being used to routinely clean our house. One service was cancelled because we did not leave payment for them and they were unwilling to accept another form of payment or payment on a later date despite us being their loyal customers for 2 years. For busy professionals, a house cleaning service is a life saver, but an unreliable cleaning service that forgets to put their customers (i.e. revenue stream) first is unacceptable.
    - Neerav G.
  • A
    High's Cleaning Service
    Colleen and daughter have been wonderful to work much so that they now come bi-weekly. They've worked to accommodate me when I have missed scheduling and always leave the house squeaky clean!
    - Susan S.
  • A
    Angie's Custom Cleaning
    I have several friends that use Angie's Custom Cleaning for both regular weekly or bi-weekly cleaning as well as one time cleaning in apartments where someone has vacated. All say that Angie and her team are responsive, friendly, and get the job done well!!
    - Lisa H.
  • B
    Stanley Steemer
    I think we had one extra thing done above their standard. There was a little bit of a mix up when I talked to them on the phone to make the arrangements. They said to go ahead and move as much of the furniture out of the two rooms as you can and have it ready for them. When the crew got here, and they saw half of our furniture out on the front porch they said, “what’s all of this doing out here?” I said, “we were told to move everything that we could handle.” They said, “oh no, we’re supposed to move it for you.” So, having a bad back and moving all that furniture didn’t do me a whole lot of good, but that’s what happened. Otherwise the cleaning went well. It was a good price for that. It turned out that they did a real good job. I would probably try someone else to see what else is out there on the public market.
    - Fred S.
  • A
    Merry Maids of Lancaster
    They were fantastic. They did an excellent job and the girls were really nice. They worked the whole time and stayed about 15 minutes longer in order to get the job done. I would use them again and recommend their service.
    - Jeanette M.
  • F
    High's Cleaning Service
    It was incredibly poor. The entrance hall and baseboards were not cleaned at all. The shelves in the living room were not wiped/cleaned (I had removed every object from them), the glass tables had not been wiped, the pictures had not been wiped, and the carpet in the bedroom was vacuumed around the bed even though there there was plenty of room to vacuum underneath (which I had asked them to do) I feel as though I was robbed.
    - nancy b.
  • A
    Angie's Custom Cleaning
    Angie has really helped me out. Her crew cleans my office and apartment every 2 weeks. I can count on them! They do a great job, are easy to get a hold of if I have a question or want to request a schedule change--they even got me a Christmas present! It's great to know that the cleaning is being's one less thing for me to think about.
    - Laura S.
  • A
    Mr Windows Cleaning Services
    I knew Mr. Windows Cleaning Service would be a good fit when I invited Blake to come inside, and he said he needed to change into his "inside" shoes first. This kind of respect for people and property is important and appreciated. Blake and Seth worked quickly, efficiently, conscientiously and with good result. Our windows are squeaky clean making it is a pleasure to look outside at approaching spring time. I felt completely comfortable having these guys working in our home. A job that would have taken me days to do was completed in three hours. Thank you, Mr. Windows.
    - Lou Ann M.
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Cleaners in Lancaster

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