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Steelway Cellar Doors

Founded 1963 • Angie's List since June 2010

B Rated | 60 Reviews

Description

Steelway Cellar Doors does not cut corners on anything we do. We manufacture everything we install and we do it all with our own employees and never use subcontractors. This means you can be assured that we do the job right and if you want something unique that we have the ability to do the job. We only do basement entrances - we don't finish basements, do waterproofing or decks or additions. Excavating next to your home and opening up your foundation wall is a big deal that's why we insist on gettting permits so you can be assured that the job is done right. We have specialized equipment to do the job with the minimal amount of interuption to your home - engineered headers, special saws to reduce dust and yard mats to protect your yard. All part of the benefit of using a company that specializes in one thing....

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Verified Reviews

A few reviews for this pro…

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RATED

08/06/2018

Steelway was recommended by a family friend and I was not disappointed! Every step of the process exceeded my expectations and everything took less than a month, start to finish - Tate coming out to look at the site, discuss options and providing a very fast quote (same day!); Norman and Franco coming very soon after to look at what was needed from a masonry standpoint (which Franco and team did a...

DESCRIPTION OF WORK
Exterior cellar doors

CATEGORY doors

F

RATED

10/19/2017

It took them much longer than quoted to receive the door. When it got here the door was crated very badly and had scratches all over it. It also had a few bent mounting flanges. Most importantly, there were 2 panels that were made incorrectly. When I contacted Norm to get the correct panels, I expected that they would get working on the replacement panels right away. I was mistaken. Norm told me t...

DESCRIPTION OF WORK
I ordered a custom alongside cellar door.

CATEGORY doors

SERVICE PROVIDER RESPONSE

There are two side to every story. I am sure by our review history ,our record shows we are pretty darn good. I am sure this is how Mr. [Member Name Removed] recalls this situation. He is our customer and we always respect the customer. However this is not exactly how this situation evolved , and clearly a misunderstanding. Light damage from shipping can be a BY-product of shipping these full size...
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RATED

09/26/2017

Install when very well, sales service was turnkey and scheduling was efficient. Highly recommend. The product is pricier than some options, but the concrete product is superior to plastic or galvanized steel options and designed to last indefinately.

DESCRIPTION OF WORK
Window egress install

CATEGORY egress windows, doors

SERVICE PROVIDER RESPONSE

Thank You so much. We really appreciate great reviews!
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RATED

01/25/2017

SUPER. After submitting my original request for a quote with all pertinent measurements, I received a quote within 2 days of my submission. After checking the measurements on the quote, I discovered some errors in my measurements and contacted the company. They returned my call in 1 day. After I gave them the changes, they emailed me a new copy of the quote, the price was the same but reflected my...

DESCRIPTION OF WORK
Needed angled exterior cellar door built to specifications because none of the standard doors available at place such as Home Depot, Lowe's etyc... would fit.

CATEGORY metal restoration, doors

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RATED

01/25/2017

SUPER. After submitting my original request for a quote with all pertinent measurements, I received a quote within 2 days of my submission. After checking the measurements on the quote, I discovered some errors in my measurements and contacted the company. They returned my call in 1 day. After I gave them the changes, they emailed me a new copy of the quote, the price was the same but reflected my...

DESCRIPTION OF WORK
Needed angled exterior cellar door built to specifications because none of the standard doors available at place such as Home Depot, Lowe's etyc... would fit.

CATEGORY metal restoration, doors

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thank You so much for your kind words, and for becoming a Steelway Client. Most folks don't realize how hard it can be to make things every day and everyone is different. Obviously you get it, and I am so happy we get it right, and that your installation was that successful. Thank You again from all of us. It means a lot to everyone here. Have a great 2017! The Folks at Stee...

Services Offered

Manufacturing & installation of basement egress systems, basement stairs & cellar doors.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
MasterCard, American Express, Check, Visa
Senior Discount
No
Emergency Service
No
Warranties
Yes