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Fitness & Weight Management reviews in King Of Prussia

  • A
    Empire has been servicing my old Pacemaster treadmill for at least 15 years and giving it more mileage than it really seemed capable of.  The technicians there are so smart and fantastic diagnosticians!  John was the person who serviced my treadmill most recently and I would recommend him and Empire to anyone!
    - Robin A.
  • C
    The facility was nice.  There was plenty of equipment available, even in peak hours.  The locker rooms were clean.  The price was great - we were able to negotiate $30/month with no start-up fee.  My biggest complaint is the process around cancelling membership.  I had to send a written and signed letter through snail mail to cancel.
    - Precil V.
  • A
    He provided an excellent service. He is very professional, knowledgable. There is an average waiting time (to be seen) and his receptionist was very friendly and courteous. It is easy to make an appointment.
    - Sam K.
  • D
    In January 2007, I called Smooth service to report that my treadmill running surface had delaminated and had caused the treadmill belt to tear. The material that I received from Smooth at the time of my purchase of the treadmill in 2001 indicated that the running surface was covered under warranty. The Smooth representative agreed to send me a replacement running surface without charge. I also understood that Smooth was going to send me a replacement belt. I did, within several days, receive a new running surface, but not new belt. I called again and again received an indication that a new belt would be received. None ever was sent. For various reasons, I did not actually replace the running surface until January 2008. When I did, I found that the running surface was too small. When I contacted Smooth in January and Feb 2008, they would not exchange the surface for one that fit, even though I had also purchased $500 over additional repair parts. I simply wanted an exchange.
    - JOHN W.
  • A
    IT IS ALWAYS CLEAN, WELL LIT, AND NEVER TOO CROWDED. THE ONLY PROBLEM IS THAT SOMETIMES CERTAIN MACHINES (LIKE THE ELLIPTICAL MACHINE) ARE TOO FEW FOR THE NUMBER OF MEMBERS WHO WANT TO USE THEM.
    - MARCIA F.
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Fitness And Weight Management Services in King Of Prussia

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  • 1986

    1801 Butler Pike APT. 162
    Conshohocken, PA